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Hidden Ridge Resort

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Hidden Ridge Resort
Hidden Ridge Resort
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1,981 Reviews from our TripAdvisor Community

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Showing 1,918: English reviews
Kingsgrove
Reviewed 27 September 2014

We had a lovely time at the hidden ridge resort. We'd recommend it to others. A lovely setting, good facilities and helpful staff members. Our kitchen worked well and the sofa bed was comfortable. It was very good for a family of five.

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Thank AmyGibson1234
BanffGM, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the great review. The Hidden Ridge was happy to have been honoured as being one of the top family hotels in Canada by Trip Advisor in 2014. We look forward to continuing this trend by offering exceptional family stays for years to come.

Santa Barbara, California
Reviewed 24 September 2014

My husband and I stayed here for 3 nights while visiting Banff from September 14-17, 2014. We stayed in a 2 bedroom unit with a loft and a balcony off the living room overlooking the forest. It was private and cozy and felt like "home". The kitchen had all we needed to prepare our meals. We also took the complimentary...

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Thank catherinesb2013
BanffGM, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the review and we are really happy you enjoyed your stay at the resort.

Reviewed 24 September 2014

Love coming here. I've been here on many occasions with friends, family, of just my husband. Hidden ridge had great spacious rooms, the beds are really comfortable and the outdoor hot tub is awesome! I will say that the lighting in the bedrooms and bathrooms is quite dim so it makes it slightly difficult to do your makeup (which isn't...

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1Thank Shandaq
BanffGM, General Manager at Hidden Ridge Resort, responded to this review

Thanks for the great review and we are thrilled that you choose us first for your stays in Banff.

Calgary, Canada
Reviewed 23 September 2014

From the moment we checked in to the moment we drove away we experienced great service, great comfort, great hospitality and we just felt at home! Laraine and Brittany were fantastic at the front desk and even Mr. DuBeau the GM came into the lobby to have a giggle with our infant son. What a welcoming feeling during our entire...

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Thank raspy1977
BanffGM, General Manager at Hidden Ridge Resort, responded to this review

Thank you for your return stay and your great reviews of the Hidden Ridge. My staff and I are thrilled to be personally mentioned in your review and we are happy to have had the opportunity to make your stay more memorable. Your efforts to leave us reviews is appreciated. It shows that we consistently acheive our goals to provide...

Calgary, Alberta, Canada
Reviewed 23 September 2014

First, the whole unit was full of cigarette smelling. Second, it was so hot in the unit, opened up the window of the loft upstair, no air came through the screen door because the screen door was never cleaned, full of dust that even prevented the air passing through, ended up had to take the screen door down, put it...

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1Thank Frank W
BanffGM, General Manager at Hidden Ridge Resort, responded to this review

We're sorry you had such a terrible stay. This certainly is not a normal occurrence. We likely could have improved the unit during your stay if it did not meet your standards for cleanliness and scent. Please feel free to let us know and we will work to fix the issues.

Reviewed 23 September 2014

clean, beautiful and friendly staff! they have hot tubs/jacuzzi. kitchen stuff also clean. they have small play ground,outside bbq, talble. very convenience and perfect for family!we will book again for sure

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Thank Lukesean
Edmonton
Reviewed 23 September 2014 via mobile

We were travelling as a group of 4 adults and a baby so the 2 bedroom with loft was a perfect size for our group. Kitchen was well equipped and clean. Nothing I can complain about! (And I like to complain). Lol. Only downside is it was not within walking distance from downtown. But that was also a bit of...

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Thank horseygurl
Reviewed 23 September 2014

I always stay here if it's not booked up. Hotel staff are very courteous. Rooms are spacious, and cozy. Hot tub is amazing. I have never had a bad experience at this hotel. Free shuttle service is very convenient. Love the views and location. Recommend this hotel to anyone staying in Banff for a short or long term stay

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Thank Shannon L
Reviewed 23 September 2014

Just outside the town of Banff this was a quiet and romantic place to stay. Our condo was clean and spacious and Rocky Mountain cozy The price was more than reasonable and the complimentary bus pass was a great way to get into town without the worry of parking. The staff was amazing and the outside Jacuzzi was clean and...

Review collected in partnership with this hotel
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Thank cindy b
Reviewed 20 September 2014 via mobile

Close to the town, quiet (but for the train, but you can't avoid that here), very nice bungalow. Warm and cozy, not freezing like the ones we had in Jasper. Very friendly reception personnel. Affordable price

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1Thank Carmen L

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tucked away on Tunnel Mountain, Hidden Ridge Resort is quiet and secluded with some of the most spectacular views in Banff and the Canadian Rockies. The modern condos feature wood burning fireplaces, full kitchens and patios or balconies. Take a stroll along one of the many hiking trails around Tunnel Mountain that start outside your door. The tranquil and secluded setting makes it one of Banff's best-kept secrets. Only a mile from downtown area. ... more   less 

Additional Information about Hidden Ridge Resort

Address: 901 Hidden Ridge Way, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €113 - €451 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hidden Ridge Resort 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Hidden Ridge Hotel Banff
Hidden Ridge Resort Banff
Hidden Ridge Banff
Hotel Style:
#4 Business Hotel in Banff
#4 Family Hotel in Banff
#4 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Hidden Ridge Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid if resort is being used by student groups!!!!!”
fromthehills, 26 Apr 2017 | Read review
“One with a view!”
amandaamariee, 24 Apr 2017 | Read review
“Don't take a dismal basement unit.”
jennifer1979154935, 13 Apr 2017 | Read review
“The three story units are more modern and updated”
lizzzys, 9 Apr 2017 | Read review
“Front desk is often able to give you better rates than found online”
oceanseeker2017, 6 Apr 2017 | Read review
5 of 5