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Fairmont Banff Springs

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#2 of 32 Hotels in Banff
Certificate of Excellence
GreenLeadersSilver level
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Fairmont Banff Springs
Fairmont Banff Springs
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6,009 Reviews from our TripAdvisor Community

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Showing 5,674: English reviews
Saint Louis, Missouri
Reviewed 3 September 2015

We stayed at the Fairmont Banff Springs Hotel at the Gold Level. It was wonderful. The staff was so helpful and kind and gave great service. We arrived shortly before 7 p.m., and the staff made sure we were able to sample the hors d'oeuvres before they put them away at 7 p.m. Our room was outstanding. The shower had...

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Helpful?
Thank DSP350
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you so much for your 5 star review. We are always delighted to receive positive feedback. The Fairmont Banff Springs

Ontario, Canada
Reviewed 3 September 2015

The grounds are lovely, we ate outside, wait staff was friendly but we had to wait quite awhile, I actually had to go and find someone to take our order. The food wasn't good. Used the ladies room while we were there and the stall door lock was broken, went to another stall ... no toilet paper. Glad I checked...

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Thank GypsyGold
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

We are sorry to read of your experience and will contact you right away to discuss it further. The Fairmont Banff Springs

Vero Beach
Reviewed 3 September 2015

From your first breathtaking view of the hotel to when you drive away this hotel is an experience in and of itself. The Gold Floor is exceptional and the staff there are experts in customer satisfaction. The setting is gorgeous.This is truly the elegant and classy way to enjoy the beauty of Banff. A little pricey but well worth the...

Review collected in partnership with Fairmont Hotels & Resorts
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Thank Marybeth C
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your positive review. We are very pleased to hear that you had a memorable experience. The Fairmont Banff Springs

Burlington, Canada
Reviewed 3 September 2015

The hotel is very nice. The outlooking and the decor of the hotel are beautiful. The swimming pool and restaurant are nice too. However it is quite pricy. the breakfast buffet cost 30 dollars per person and you have to pay the wifi.

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1Thank 4inbi
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your review. We appreciate your feedback and are pleased that overall you did enjoy your stay with us. The Fairmont Banff Springs

Bismarck, North Dakota
Reviewed 3 September 2015

I stay at the Banff Springs Hotel for four nights as part of a work related trip. My room, 742, was a corner room in the main castle. So I had views in two directions both very nice. The staff was very friendly, helpful and professional. The room rate was expensive but for the beautiful location, view and structure I...

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Thank nd_scott
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for taking the time to complete a review on Trip Advisor. We are pleased that you enjoyed your stay. The Fairmont Banff Springs

Calgary, Canada
Reviewed 2 September 2015 via mobile

Visiting the Fairmont for the second time, we decided to upgrade to the Gold Level and it was the best decision we made. First off, check in process to the Gold Level rooms are totally different. Check in occurs at the Gold Level floors. Concierge service is upscale. Cookies and beverages are standard and the process is upscale. We got...

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Thank Asif P
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for taking the time to complete a Trip advisor review and for your positive comments for Fairmont Gold. We appreciate it! The Fairmont Banff Springs

Baltimore, Maryland
Reviewed 2 September 2015

We spent 2 wonderful nights at the Fairmont Banff Springs. The staff was warm, welcoming, and helpful - in true Fairmont fashion. The room was clean, spacious, and comfortable. If we are back in Banff at any point, this would be the place we would stay.

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Thank J D
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your positive review! We appreciate it. The Fairmont Banff Springs

Alton, Illinois
Reviewed 2 September 2015

PARKING is $30 a DAY !!!!! seriously!!! it really is wifi is EXTRA charge , can you believe it? Holiday Inns even have free wifi shampoo and soap are great Grapes restaurant was good too expensive overall great location great restaurants close by refrigerator in the room, nice fabulous view conceige was good could be a bit cleaner

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Thank midwest6819
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for taking the time to review your stay on Trip advisor. We appreciate the constructive comments. The Fairmont Banff Springs

Edmonton, Canada
Reviewed 2 September 2015 via mobile

We just finished a stay at the Banff Springs and although we had not been there for a couple of years we were pleasantly surprised by the stay. The Banff Springs is a majestic old hotel so you may find an occasional blemish but there is no doubt as to the quality of the overall experience. On this trip we...

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1Thank chukchuk
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you very much for your compliments which we have shared with the colleagues and restaurant team you have mentioned in your review. We are pleased that you enjoyed your stay. The Fairmont Banff Springs

Calgary, Canada
Reviewed 2 September 2015 via mobile

Me and my wife have been going here at least once a year ever sense we have been married. We always splurge and stay on the gold floor. Service is always top notch, in every way. They offer a complimentary lounge on this floor and I do recommend it be taken advantage of, very good food and is included in...

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1Thank Chfischer
Fairmont_Banff_Mgmt, Manager at Fairmont Banff Springs, responded to this review

Thank you for your loyalty! We are so pleased that you love the Fairmont Gold experience. The Fairmont Banff Springs

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
1888 Chop House
1888 Chop House
Cuisines: American, Steakhouse, Canadian
Bow Valley Grill
Bow Valley Grill
Cuisines: American, Canadian, Grill
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of Banff National Park, a UNESCO World Heritage Site, the world famous Fairmont Banff Springs resort stands as a landmark in the picturesque alpine town of Banff. This year round luxury resort is styled after a Scottish baronial castle and offers guests spectacular mountain and valley views, a championship golf course during the summer, unparalleled skiing in the winter, and an award-winning European-style spa, the Willow Steam Spa. ... more   less 

Additional Information about Fairmont Banff Springs

Address: 405 Spray Avenue, Banff, Banff National Park, Alberta T1L 1J4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €273 - €641 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fairmont Banff Springs 4*
Number of rooms: 770
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Orbitz, Hotels.com and Jetsetter so you can book your Fairmont Banff Springs reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont Banff Springs Hotel Banff
Fairmont Banff Springs Hotel
The Fairmont Banff Springs Banff
Fairmont Banff Hotel
Fairmont Hotel Banff
Banff Fairmont
Hotel Style:
#1 Top resorts Hotel in Banff
#1 Family Hotel in Banff
#1 Green Hotel in Banff
#2 Romantic Hotel in Banff
#2 Business Hotel in Banff
#2 Spa Hotel in Banff
#2 Luxury Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Banff Springs staff and other travellers.
63 questions
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Questions? Get answers from Fairmont Banff Springs staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the Stanley Thomson wing.”
 of 5 bubbles Becca1979, 24 Feb 2017 | Read review
“824, Great views. small, but well equipped and charming. saw a huge room near the conference center, but liked mine better.”
 of 5 bubbles paulosW6600EE, 21 Feb 2017 | Read review
“I preferred the convenience of being in the main building, but those attending a conference might want to be in the closer Thompson wing.”
 of 5 bubbles 795RachelL, 20 Feb 2017 | Read review
“If you want a mountain view room, make sure you ask when you make the reservation.”
 of 5 bubbles Jackiet999, 16 Feb 2017 | Read review
“Always good to view hotel website, and contact them directly. They were most helpful”
 of 5 bubbles wherenexttime, 14 Feb 2017 | Read review
5 of 5