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Delta Banff Royal Canadian Lodge

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#6 of 32 Hotels in Banff
Certificate of Excellence
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Delta Banff Royal Canadian Lodge
Delta Banff Royal Canadian Lodge
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1,101 Reviews from our TripAdvisor Community

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Showing 1,023: English reviews
Bedfordshire
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 3 days ago NEW

We arrived for 4 nights on the 14th September. We had a bad experience at Calgary airport with our hire car and when we arrived over 4 hours later at the hotel, we were advised that the King bed we had wanted had not been requested are we were given a queen room, we were mostly disappointed and quite angry... More 

Helpful?
Thank kelwez
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 6 days ago NEW

We recently got married and this was the first time we have been able to get away. The Delta Banff was the perfect place to relax and enjoy the mountains. Service is amazing, I had made the reservation through Avion points and called the hotel at the time to make sure everything was set, whoever I spoke to on that... More 

Helpful?
Thank Kipux
Winnipeg, Canada
Level Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago

I stayed here for a meeting in October 2016. The staff were pleasant and met all the requests we had for them. The room was large and clean, bed was comfortable. We ate at the restaurant for a few meals and they were all tasty & good. The meeting space we used was small but fit our group well. Happy... More 

Helpful?
Thank Mernin
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Mernin, Thank you for taking the time to write this great review. We are delighted to know you enjoyed your stay with us and that our meeting facilities suited the needs of the group. As we strive to exceed our guests expectations, please be assured your positive feedback will be shared with the entire team. Thank you for choosing... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The only room available was a jacuzzi suite which was ok, but the jaccuzzi part was deceiving. For the price we paid i expected something a little more than a jetted bathtub and the bed was horribly uncomfortable! The pool area is beautiful, great place to go and relax! I would stay here again only if the price is cheaper,... More 

Helpful?
Thank Annie J
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Annie J, Thank you for taking the time to write this review. We are disappointed to know you did not enjoy your stay with us. The beds in the room are new as we changed them in March this year and have received a lot of positive feedback about the comfort. However, I do recognize the comfort level for... More 

Sydney, Australia
Level Contributor
197 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 2 weeks ago

I stayed here two nights and was pleasantly surprised by how big the rooms and bathrooms are.Helpful reception staff who helped retrieve some hiking poles off a tour bus.Fantastic spa thanks Kelly for spring out the body.Had dinner and breakfast here.Staff keen to please.Would stay here again.

Helpful?
Thank Iona B
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Ionabound, Thank you for taking the time to write this great review. We are delighted to know you enjoyed your stay with us. Please be assured your comments will be shared with Kelly and the entire team. It is always motivating to know when we have been successful in exceeding our guests expectations. Once again, thank you for your... More 

Gatineau, Québec
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed for two nights. The cleaning staff misplaced some of my clothing. I advised the hotel as soon as it happened. The hotel never followed up and four calls later they said they would do nothing to address the situation. Poor service recovery and a bad way to encourage return visits.

Helpful?
Thank Ed J
Orlando, Florida
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 4 weeks ago via mobile

My wife and I stayed for four days making day trips around the park and enjoyed the coziness of having a fireplace in the room and being walking distance to the main strip in Banff. The room was very clean and very conveniently laid out with plenty of storage in the bathroom closet for luggage. The room had a refrigerator,... More 

Helpful?
Thank Campbell72
Haifa, Israel
Level Contributor
136 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago

Our first ever visit in Banff and our first ever stay at Delta hotel. The service was wonderful!! we were upgraded to a bigger room with a fire place. Parking is good ( cost of 40 CAD$) and the restaurant is wonderful!!!

Helpful?
Thank ItamarB17
parksville
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 October 2016

Stayed here for meetings. I understand this is not a typical business hotel. The service level was excellent at the front desk and with the valet attendant. but the other staff was not quite there, restaurant service was slow the first day and it did improve the next day , so that was great. Rooms are just ok, coffee pots... More 

Helpful?
Thank canadabanada
BanffManagement, General Manager at Delta Banff Royal Canadian Lodge, responded to this review

Dear Canadabanada, Thank you for taking the time to write this review. We are disappointed that we were unable to meet your expectations during your stay with us. Please be assured your comments have been reviewed with the management team so we can work towards making our guests experience more memorable. Thank you for recognizing the excellent service provided by... More 

Alberta Canada
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 October 2016

Very nice hotel, a ten minute walk to the shopping area . Nice pool and hot tub, has a spa. Rooms were very clean , big comfortable bed. Fireplace in the room . There is a restaraunt , and a lounge . I would go back.

Helpful?
Thank FrannyAlbertaCanada

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
This fine Banff resort welcomes you to experience a restful stay amid the grand surroundings of the Canadian Rocky Mountains. This intimate boutique Banff hotel offers 99 guestrooms and suites that are spacious and thoughtfully appointed. Guests of the Delta Banff Royal Canadian Lodge can enjoy fine dining in the Evergreen Restaurant one of Banffs best kept secrets, or a visit to the Grotto Spa. Relax, unwind, and rejuvenate with the soothing sounds of water flowing peacefully over the rundle rock waterfall in the hot mineral pool and luxurious whirlpool. Also a great place for a meeting in Banff! ... more   less 

Additional Information about Delta Banff Royal Canadian Lodge

Address: 459 Banff Ave, Banff, Banff National Park, Alberta T1L 1B4, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €151 - €317 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Delta Banff Royal Canadian Lodge 4*
Number of rooms: 99
Reservation Options:
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Also Known As:
Delta Banff Royal Canadian Hotel Banff
Banff Delta
Hotel Style:
#3 Romantic Hotel in Banff
#3 Family Hotel in Banff
#4 Luxury Hotel in Banff
#4 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Delta Banff Royal Canadian Lodge staff and other travellers.
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Questions? Get answers from Delta Banff Royal Canadian Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Are room was at the back very quiet”
 of 5 bubbles FrannyAlbertaCanada, 21 Oct 2016 | Read review
“I'd say they're all about the same.....just different sizes”
 of 5 bubbles 886darrells, 14 Oct 2016 | Read review
“If you want a large room such as I have described, it stands to reason that you will have to pay above the norm.”
 of 5 bubbles AnneDSurrey, 13 Oct 2016 | Read review
“Ask to see the room as I had closet and charge for suite with excessive noise !”
 of 5 bubbles DC972, 28 Sep 2016 | Read review
“Room 234 was very quiet”
 of 5 bubbles neelique, 23 Sep 2016 | Read review
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