We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Tunnel Mountain Resort

Show Prices
#21 of 32 Hotels in Banff
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Tunnel Mountain Resort
Tunnel Mountain Resort
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,047 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 990: English reviews
Reviewed 4 days ago NEWvia mobile

We had a great stay...except one thing! We booked through tunnel mountain resorts website and we were shocked to see that they had charged a extra "service fee" separate from the grand total to the credit card. They also charged us in American dollars. Neither was stated when we were booking the hotel. Beware before booking through their site for...

 Report
Helpful?
Thank Kendra R
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Kendra R Welcome home and thank you for taking the time to give us your feedback. I am sorry to hear there has been an issue with the billing of the room, I am not sure what extra service charges you are referring to but I can assure you all of our charges are in Canadian Dollars. In order to...

Calgary, Canada
Reviewed 5 days ago NEWvia mobile

Great place to stay, we stayed in a rustic cabin, with real fireplace for that real cabin feel, came with loft, and private patio. It's nicely tucked away in the trees. We have been going there for 20 years. We like it because it's away from the Main Street, yet close walking distance to Banff Ave. Staff was very professional...

 Report
Helpful?
Thank Tasha P
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Tasha P Welcome home and thank you for taking the time to write a review. Once again I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. We try to make sure every stay is as relaxing and carefree as possible and am glad we were able to achieve this once again during your...

Reviewed 5 days ago NEWvia mobile

Spent one night with my partner in the executive lodge, one of the best rooms I've had in Banff. Came complete with its own fire place, steam shower and jetted tub. We had access to the pool facilities of the neighbouring hotel which included an outdoor heated pool and hot tub and sauna complete with beautiful mountain views. Receptionist was...

 Report
Helpful?
Thank Phillip F
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Phillip F Welcome home and thank you so much for your comments. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to enjoy all the amenities all of our properties have to offer. Thank you again for your comments and I do look forward to welcoming you back again soon.

Calgary
Reviewed 5 days ago NEW

The Resort is well maintained, rooms are clean and well appointed. The location makes it quiet and you feel that you are truly enjoying a mountain getaway. Staff are friendly and very helpful. You can hike and cross country ski (Tunnel Mountain Campground) from the Resort, no driving necessary.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 605daleh
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

605daleh Welcome home thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort. I am also glad to hear the staff was able to accommodate your needs and you were able to make use of our complementary Roam bus passes to get you all...

Calgary, Canada
Reviewed 5 days ago NEW

This has been a quaint chalet resort on Tunnel mountain for years... and years. This past week i stayed and found the place is in need of some upgrades. The hot tub was not clean and the steam bath was out of order. The furnace clanked and made unsafe sounds all thru the night in our 1 bedroom chalet. The...

 Report
Helpful?
Thank Surfshark
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Surfshark Welcome home and thank you for taking the time to give us your feedback. I am sorry to hear did not enjoy your stay here with us at the Tunnel Mountain Resort. I have spoken with our housekeeping manager in regards to the cleanliness issues with the hot tubs and we have hopefully insured this does not happen again....

Reviewed 6 days ago NEWvia mobile

Went as a family with dogs, great place to unwind.Public Transat available just outside the front desk to downtown. Quiet, loved the full kitchen area, upstairs loft and fireplace. Swimming pool on site, jet tubs. Would definitely go back!

 Report
Helpful?
Thank Ruth L
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Ruth L Welcome home and thank you for taking the time to write a review. I am so happy you and all your family enjoyed your stay here with us at the Tunnel Mountain Resort. Our goal is to always insure a relaxing and carefree experience and am glad we were able to achieve this during your visit. Thank you...

Calgary, Canada
Reviewed 1 week ago

We had a wonderful stay at Tunnel Mountain Lodge. We checked into our executive room to find the fire place and heated floors on - such a nice touch. The steam shower in our bathroom was amazing! The staff was very friendly and Kyla even remembered me when I went back to choose a few DVDS. There was a great...

 Report
Helpful?
Thank _ryanleonardkerr
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

_ryanleonardkerr Welcome home and thank you for your review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and were able to make use of all our in room amenities. I am also very happy to hear Kyla was able to provide you with excellent customer service. Thank you again for your comments...

Sherwood Park, Alberta
Reviewed 1 week ago

Good service at tunnel mountain. Clean room with a wood burning fireplace is a nice touch. This is our second time staying here and will stay again the next time we come to banff. I definitely suggest this hotel to others.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Dustin M
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Dustin M Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort as well as your continued patronage. Thank you again for your comments and I do look forward to welcoming you back again soon.

Calgary, Alberta
Reviewed 1 week ago

We stayed 5 nights for a ski trip and had a room with a kitchenette. The hotel price matched an online site so we got a good deal on the room, but I wouldn't have paid more for this accommodation. It was a good basic room, but left a bit to be desired. The couch was not comfortable to sit...

Review collected in partnership with this hotel
 Report
Helpful?
Thank rsdaniels89
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

rsdaniels89 Welcome home and thank you for taking the time to write a review. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort; I can let you know we are planning a full room renovation that we hope to start in the next few months were we will be updating all our furniture,...

Edmonton, Canada
Reviewed 2 weeks ago

We were upgraded to a cabin for the 2 nights, with three beds and a wood burning fireplace and kitchen. It was totally a nice surprise. Very nice and clean room. Will definitely go back in the future.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Zinan G
ArjunBanff, General Manager at Tunnel Mountain Resort, responded to this review

Zinan G Welcome home and thank you for taking the time to give us your feedback. I am so happy you enjoyed your stay here with us at the Tunnel Mountain Resort and we were able to upgrade you to one of our mountain cabins. Thank you again for your comments and I do hope to welcome you back again...

530 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (239)
Viewed
Room/Suite (71)
Viewed
Bathroom (15)
Viewed
View from Room (20)
Viewed
Dining (4)
Viewed
Hotel & Grounds (21)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (7)
Viewed
2:19
Videos (1)
Viewed
Other (99)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (258)
Viewed
Executive King Suite (50)
Viewed
Mountain Cabin (65)
Viewed
The Hotel (28)
Viewed
Two Bedroom Suite with Kids Loft (115)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (33)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
View from Room (1)
Viewed
Dining (1)
Viewed
Bathroom (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Banff hotels
0.4 km away
Hidden Ridge Resort
Hidden Ridge Resort
#12 of 32 in Banff
1,936 reviews
0.9 km away
Fox Hotel & Suites
Fox Hotel & Suites
#13 of 32 in Banff
2,037 reviews
0.0 km away
Buffalo Mountain Lodge
Show Prices
Show Prices
Show Prices
2.7 km away
The Juniper Hotel
The Juniper Hotel
#4 of 32 in Banff
819 reviews
0.6 km away
Rundlestone Lodge
Rundlestone Lodge
#8 of 32 in Banff
1,060 reviews
1.4 km away
Moose Hotel and Suites
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Tunnel Mountain Resort has everything you need for a perfect Banff vacation. Come get swept away in the majestic beauty of our Canadian Rockies resort. Our 96 unit resort in Banff National park has a wide variety of accommodations to suit every taste. The Tunnel Mountain Condos, Chalets, Cabins and Suites are perfect for the family or a getaway with friends or co-workers. The Executive Suites are ideal for the business traveler and perfect for couples looking for a luxurious, romantic Canadian Rockies getaway. ... more   less 

Additional Information about Tunnel Mountain Resort

Address: 502 Tunnel Mountain Road | Corner of Tunnel Mountain Road and Drive, Banff, Banff National Park, Alberta T1L 1H8, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €83 - €255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Tunnel Mountain Resort 3.5*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Expedia and Travelocity so you can book your Tunnel Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Tunnel Mountain Hotel Banff
Tunnel Mountain Banff
Banff Tunnel Mountain Chalet Hotel
Banff Tunnel Mountain Resort
Tunnel Mountain Chalet
Hotel Style:
#2 Green Hotel in Banff
#5 Top resorts Hotel in Banff
#7 Romantic Hotel in Banff
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Tunnel Mountain Resort staff and other travellers.
2 questions
Ask a question
over a year ago

See all questions (2)

Questions? Get answers from Tunnel Mountain Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a one bedroom condo and you will have a great view and full kitchen.”
 of 5 bubbles 605daleh, 14 Feb 2017 | Read review
“probably at a different resort!”
 of 5 bubbles Surfshark, 14 Feb 2017 | Read review
“Get a unit facing Mt Rundle... lovely views”
 of 5 bubbles GuyFromCalgary, 24 Jan 2017 | Read review
“For an executive suite, room 302 was my favourite.”
  • Executive Suites are spacious, with large TV, double curtains, large bed, sofa & table and workd
  • The shower is good & powerful and also functions as a steam room!
  • Heated tile floor, fridge, microwave, drip coffee, kettle, wine bucket, etc.
 of 5 bubbles jordanz2017, 13 Jan 2017 | Read review
“take studio condo if your are traveling in small groups and the kitchen is a big plus for the budget”
 of 5 bubbles streeteasy55, 7 Jan 2017 | Read review
5 of 5