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Banff Aspen Lodge

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Banff Aspen Lodge
Banff Aspen Lodge
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1,332 Reviews from our TripAdvisor Community

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There are newer reviews for Banff Aspen Lodge
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Showing 1,163: English reviews
Mundubbera, Australia
Reviewed 2 weeks ago via mobile

8 nights in Banff at the Aspen on a skiing holiday. Awesome! No complaints here. Great location. Ski shuttle just at the corner and beautiful down town Banff a short walk. Shops, restaurants and clubs all right there. Hot tubs a wonderful way to soothe the body after a big day on the slopes and quite social if you like...

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Helpful?
Thank Deirdre R
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much Deidre for your review. We are so happy that you chose to stay with us for your ski holiday, Banff is such a fun town with everything that you could want within a short stroll. We are glad that you enjoyed the breakfast and the Whitebark Cafe, their soup is wonderful. Your description of our hotel...

Calgary, Canada
Reviewed 3 weeks ago

We booked at the Banff Aspen Lodge for a last minute visit and were thrilled with our find. The hotel has been wonderfully renovated with stylish rooms, had a great breakfast buffet and the courtyard hottub was a treat. Highly recommend!

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Helpful?
Thank Andrea E
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello Andrea, Thank you very much for your five star review and for recommending us on TripAdvisor. We are glad to hear that you enjoyed your stay with us and that you enjoyed a last minute visit to Banff. Thank you, Monique Hendrickx - Business Development Manager

Manchester, United Kingdom
Reviewed 3 weeks ago via mobile

A great hotel in a central location. Ski buses stop less than a minutes walk away and the ski room is easily accessed; padlocks and keys are provided free, you just have to sign to say you will pay if you lose them. Rooms are spacious and well equipped; safe, hairdryer, bathrobes, coffee machine and kettle, good TV etc. Very...

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Helpful?
Thank Stephanie B
Calgary, Canada
Reviewed 4 weeks ago

We have stayed in this Hotel many times in the past and we are still impressed with the room and service the Aspen Lodge provides. The rooms are spacious, clean and well maintained. The hotel also makes a charitable donation if you select the environmental saving of clean linens and towels. All you could ask for and more.

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Helpful?
Thank JimRich48
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for making us your choice hotel in Banff and that you for taking the time to write a great review. Thank you, Monique Hendrickx - Business Development Manager

Darien, Connecticut
Reviewed 4 weeks ago

The hotel had clean sheets and was fairly quiet and was one of the more affordable places in Banff. That being said, I was expecting a different style, a more modern style. It was more like a motel because the doors were open to the inside area with pool and hot tub and had a 70s/80s outdated vibe. I didn't...

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Helpful?
Thank traveler0339
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Hello Traveler0339, Thank you very much for your review. It is unfortunate to hear that you felt an outdated vibe to the hotel. Although we have not completely redesigned the construction of the hotel we do try to have a modern decor throughout the hotel. We are constantly redesigning the rooms and adding or replacing furnishings. We are very glad...

Montreal
Reviewed 4 weeks ago

Stayed for recent 1 week ski trip really enjoyed staying at this hotel. We had a Superior room on third floor with 2 Queen beds. Our room was located towards end of the outdoor courtyard on the backside, so we did not hear any street noise or foot traffic from other guests walking in the corridor. The noise level between...

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1Thank The_Dudes
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for taking the time to write a review of your stay, we really appreciate it. Thank you very much for the breakfast suggestions and the feedback, we will be sure to bring this to the attention of our breakfast Manager. We are glad to hear that you enjoyed the Hot tub and sauna. Thank you, Monique...

Reviewed 4 weeks ago via mobile

Stayed for a week whilst skiing Lake Louise. Hotel is great, we had a huge room with king bed and two single beds, so plenty storage. Very clean. Spa pool, steam and sauna excellent. Staff very helpful and friendly. Breakfast buffet was OK, not many veggie options however we brought some of our own fresh fruit and vegetables to breakfast...

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Helpful?
Thank Jefrie
Hudsons Hope
Reviewed 4 weeks ago

When I checked in Rodney who was working the front desk met all my requests and they were many to be sure. He was also very polite, kind and professional. I wish more hotels had agents like him! I got extra pillows, a wake up call, directions within the hotel from him and outside of town and around town, channel...

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Helpful?
Thank Private P
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for your great review. We are so grateful for our fantastic staff and it is always very much appreciated when guests also let them know how they have helped their stay. We hope you stay with us again. Thank you, Monique Hendrickx - Business Development Manager

Calgary, Canada
Reviewed 4 weeks ago via mobile

Every time I go to Banff I tend to try a different hotel as I have yet to find one that really "inspires" me. Judging by the reviews on here and the pictures as well as the price, I thought this may finally be my Banff hotel. Unfortunately, that was not the case with the Banff Aspen Lodge. The room...

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Helpful?
Thank Sandsman1983
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you for your review. It is unfortunate to hear that we were unable to be your hotel of choice in Banff. We do pride ourselves on offering a great stay that includes everything a guest would want, from lovely outdoor hot tubs to a filling and warm breakfast in the morning. The clogged tub drain and the fan rattling...

Bodmin, United Kingdom
Reviewed 4 weeks ago

We stayed at the Banff Aspen Lodge for a ski holiday over Christmas and New Year. The location was great, close to town and to the ski shuttle stop. Breakfast was included and was fairly varied, even though we stayed for 11 nights. Compared to America, rooms are not massive. We had an upgrade to a superior room but the...

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Helpful?
Thank cookie1752
BanffAspen, Manager at Banff Aspen Lodge, responded to this review

Thank you very much for your review. We are happy that you came to enjoy your holiday time with us in Banff. It was a very cold Christmas this year, keeping the hot air in and the cold air out was definitely a priority. We appreciate the feedback regarding the bed sheets and it is our housekeeping managers top priority....

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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a Full Canadian Rockies Breakfast with every stay! A friendly hotel of 89 spacious rooms and a three minute stroll to downtown Banff. Guestrooms have a fresh, modern feel and room rates include our delicious full breakfast, wireless internet and parking. Amenities include two outdoor hot tubs with a fireplace, sauna & steam room, in-room refrigerators, ski bus stop close-by, ski work bench, internet access terminal, laundry facilities($) and terrific staff that provide exceptional service for all of our guests. ... more   less 

Additional Information about Banff Aspen Lodge

Address: 401 Banff Avenue, Banff, Banff National Park, Alberta T1L 1A9, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €107 - €295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Banff Aspen Lodge 3*
Number of rooms: 89
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Also Known As:
Banff Aspen Hotel Banff
Banff Aspen Motel
Hotel Style:
#8 Family Hotel in Banff
#11 Romantic Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Banff Aspen Lodge staff and other travellers.
16 questions
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Questions? Get answers from Banff Aspen Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms away from the courtyard and hot tub may be quieter”
 of 5 bubbles beckside4, 12 Feb 2017 | Read review
“I like the rooms in the main bldg.”
 of 5 bubbles JimRich48, 22 Jan 2017 | Read review
“Rooms ending in 23 to 33 face the back of the hotel, so away from main street. In courtyard section.”
 of 5 bubbles The_Dudes, 22 Jan 2017 | Read review
“Ask for Rodney's help if you don't like anything about your room. He will make it better!”
 of 5 bubbles CarlT590, 19 Jan 2017 | Read review
“Rooms at the back and in the courtyard would likely be quieter but we were streetside and they were fine.”
 of 5 bubbles cookie1752, 16 Jan 2017 | Read review
5 of 5