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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,360 Reviews from our TripAdvisor Community

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Showing 4,229: English reviews
New Sarepta
Reviewed 15 March 2016

We enjoyed our stay at the Rimrock. We went up to Banff with friends to see the beauty of the mountains. The staff was friendly, professional, and accommodating. We recommend staying at this hotel. and we would definitely stay here again.

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Helpful?
Thank Michael C
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are ecstatic that you enjoyed your stay with us! We look forward to your return visit. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Reviewed 15 March 2016

This hotel was great from the moment we walked in. The doorman/bellhop greeted us, and the entire place is very charming and lovely. Checking in was a breeze. Our room was ready before the check-in time, which is always nice. We had a room w/ 2 queens. The room was clean, the beds and pillows were comfy. There was an...

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Helpful?
Thank Carly G
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We appreciate you taking the time to write a review on your experience, and are very happy that your stay was such a positive one. We look forward to welcoming you back in the near future. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel...

Brisbane, Australia
Reviewed 14 March 2016

No complaints - would stay again and highly recommend. Rooms are very spacious with comfortable beds. Staff are all very helpful and always available to assist. Views are beautiful too, however due to great views means you are not located in the township.

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Helpful?
Thank SamsonHudson
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for writing this review. We are please you enjoyed your stay. We hope you were able to take advantage of the complimentary bus passes we provide to all of our guests on the Roam Public Transit System. With the bus stop being right by the hotel it offers our guests a comfortable and easy commute into the town...

Reviewed 14 March 2016 via mobile

Took advantage of the midweek madness and stayed 2 nights at the rimrock...amazing view of the mountains on the 7th floor (part of the deal was a free upgrade from a standard room to a premium), and awesome food. overall service was all right though, not on the level of a 4 star hotel.

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Thank Melissa L
Calgary
Reviewed 13 March 2016

Great hotel , stunning views and with very engaging staff. Quiet and comfortable rooms and good quality food. Underground parking easy and accessible. Only minor issue is lack of attention to Sauna (below temp), pool (filter working?) and hot tub status. Note : Great Steam rooms though!

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Helpful?
Thank 163patc
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are pleased you enjoyed your stay with us! We will be improving our pool area, steam room, and other amenities in that area this April. We hope to welcome you back so that you may see the improvements. Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality,...

Wainwright
Reviewed 13 March 2016

Very nice hotel; beautiful scenery; very friendly and helpful staff; The food content, variety and service was very good. I have no complaints. The room was clean and very quiet. I will probably stay there again if the opportunity arises.

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Helpful?
Thank Beverley B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write a review on your experience. We hope to welcome you back again soon! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality, Rimrock Resort Hotel Management

Halifax, Canada
Reviewed 13 March 2016

The Rimrock used to be a fabulous place to stay-at-home as recently as 4 years ago. Not anymore. Property seems tired and in need of a big refresher. Food both for conference and in the dining room was mediocre to poor.

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Thank 336darrelp
Calgary
Reviewed 12 March 2016

It was three blissful days, two restful nights, that left us feeling like we'd escaped for weeks. It's the staff that makes this resort, oh ya, there is the blue sky, mountain views, wildlife, great room ambiance, the rooms, the food, but ALL of that is made special by the staff. Updates to the Larkspur and the Primrose are fantastic....

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Thank YYCtripgirl
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are so pleased that you enjoyed another visit to The Rimrock. We take pride in our level of customer service and are ecstatic that you left feeling rested and relaxed. We hope to welcome you back again soon! Remember to book direct to take advantage of our Best Rate Guarantee Program and best in class service! Yours In Hospitality,...

Hampshire
Reviewed 12 March 2016

Just returned from a 12 day stay at the Rimrock whilst on ski holiday. Perched on the side of a mountain the hotel is in an enviable location and is just a short walk from the Upper Springs and the Sulphur Mountain Gondola. We were swiftly checked in and headed to our room on the 3rd floor. Our standard room...

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1Thank thehippohaslanded
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Thank you for taking the time to write such a detailed review. We are happy the level of customer service you received met your expectations. We apologize that you felt the set menu was inefficient, I will ensure your comments are passed along to our F&B director for review. Yours In Hospitality, Rimrock Resort Hotel Management

Calgary, Canada
Reviewed 12 March 2016 via mobile

I'm surprised that my Junior Suite doesn't have a nice view. The suite is fairly big, but the lack of a view is a big disappointment. It would have been nice to have a choice when booking. The TVs in the suite are tiny, so watching a movie is a bit silly. Hotel is nice. Staff is friendly.

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1Thank KvnKrft

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Pub, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €157 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Family Hotel in Banff
#2 Top resorts Hotel in Banff
#3 Spa Hotel in Banff
#3 Luxury Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rimrock Resort Hotel staff and other travellers.
35 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand view rooms had stunning views”
 of 5 bubbles KJen36, 14 Jan 2017 | Read review
“We had premium with nice view room 957”
 of 5 bubbles Sonja64Sydney, 6 Jan 2017 | Read review
“Not recommended, you don't get what you pay for.”
 of 5 bubbles julie1152017, 6 Jan 2017 | Read review
“We chose a room that faces the mountain as well as the extensive play area outside.”
 of 5 bubbles 446ES, 5 Jan 2017 | Read review
“We had a level 5 side mountain veiw”
 of 5 bubbles 280alisonm, 4 Jan 2017 | Read review
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