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Rimrock Resort Hotel

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#3 of 32 Hotels in Banff
Certificate of Excellence
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1 room 2 adults 0 children
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Rimrock Resort Hotel
Rimrock Resort Hotel
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4,495 Reviews from our TripAdvisor Community

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There are newer reviews for Rimrock Resort Hotel
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Showing 4,361: English reviews
Edmonton
Reviewed 4 days ago NEW

Excellent hotel .... love the view the staff, is very quiet and clean! Friendly helpful staff beds are very comfortable and love having robes . Concierge service was prompt, our window didn't open would've been nice for nighttime

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Helpful?
Thank Ann W
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Ann W, Thank you for taking the time to share your experience! We are very pleased that you enjoyed your stay during your conference and look forwards to welcoming you back again! Yours In Hospitality, The Rimrock Resort Hotel Management

Reviewed 4 days ago NEW

The bell boy (I believe his name was Marco?) was so welcoming and professional opening the door for me. Everyone should tip this young good looking man very highly. His response "my pleasure" just warmed my heart every time I entered the hotel. Well done Marco.

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Helpful?
Thank Laura T
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Laura T, Thank you very much for your kind review! We are ecstatic to learn that your stay with us was enjoyed and it will be a pleasure to share your words with our team We look forward to welcoming you back! Yours In Hospitality, The Rimrock Resort Hotel Management

Frankfurt, Germany
Reviewed 4 days ago NEW

The location is heavenly to say the least. Service is good but not outstanding. Some staff are not welcoming and have a sober attitude. The lodges is a good area to have a drink but the food service needs to improve. The rimrock restaurant was very good service particularly at breakfast time. We appreciated the god service and prompt attention...

Review collected in partnership with this hotel
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Helpful?
Thank Kenneth B
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Kenneth B, We are sorry that you found some of our staff to have a sober attitude. We take our customer service very seriously so please be assured your feedback has been passed along to the appropriate management for follow up. Yours In Hospitality, The Rimrock Resort Hotel Management

Calgary
Reviewed 4 days ago NEW

The setting was perfect nestled in the mountains the weather was quite good considering it was in March little snowfall in the morning then varmint in the professionalism of the stuff made it all the more enjoyable the food was outstanding the facilities were clean and available not too busy overall it was an excellent experience and a terrific rest...

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Thank V6395ZCshirleyb
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear V6395ZCshirleyb, We are absolutely delighted to have received your review. We are always striving to leave such impressions on all of our guests and cannot wait to welcome you back in the future! Yours In Hospitality, The Rimrock Resort Hotel Management

Calgary, Canada
Reviewed 5 days ago NEW

Went to the hotel for conference. Booked premium room with a view only to experience a constant loud running water sound coming from the heaters all night. Brought it up with the front staff who basically told me couldn't do anything about it and offered to send engineering. Read previous reviews with the same complaint and wished that I didn't...

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Helpful?
Thank HKVC
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear HKVC, We are sorry to hear your recent experience with us was not of a positive one. Receiving feedback, such as your own, enables us to enhance services as we continue to develop excellent accommodation and dining for our guests. Yours In Hospitality, The Rimrock Resort Hotel Management

Canada
Reviewed 5 days ago NEW

Overall a wonderful experience. Room was very quiet, clean & comfortable. Staff excellent & friendly. We enjoyed swimming pool & spa facilities although we were somewhat restricted by so many toddlers splashing in the pool beyond 9 p.m. & wished "adults only" times were started earlier than 10 p.m.

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Helpful?
Thank AnnL333
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear AnnL333, Thank you very much for your review, we are delighted that you enjoyed your escape from the city. Please be assured that your feedback regarding the pool times have been passed along to our management team. Yours In Hospitality, The Rimrock Resort Hotel Management

Edmonton
Reviewed 5 days ago NEW

A little expensive , yet good location and quite hotel to relax. The swimming pool is small compared to the size of the hotel , most of the time almost full with people. Consider booking through the hotel directly as you may get some promotions.

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Thank Asim A
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Asim A, Thank you for taking the time to share your recent experience. We are very pleased to read that you enjoyed the peace and quiet we have up here and we hope to see you back again in the future. Yours In Hospitality, The Rimrock Resort Hotel Management

Edmonton, Canada
Reviewed 6 days ago NEW

I liked the hotel as usual and the view of the mountain/indoor rink, however coffee maker inside the room was not working or user friendly, I would recommend fix it or provide a guideline/user manual how to use it without struggling.

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Thank Tarek E
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear Tarek E, We are delighted to hear you had an excellent stay on your recent visit. We appreciate your feedback regarding the coffee makers and please be assured that I have passed along your feedback. We look forward to seeing you back soon! Yours In Hospitality, The Rimrock Resort Hotel Management

Calgary, Canada
Reviewed 1 week ago

Not worth the price! Don't eat at the hotel. Food is ridiculously over priced for the quality (Eden excluded as I wasn't willing to pay THAT much money to feel as disappointed as I did at the Larkspur and Primrose). Had a fire incident and no hotel staff anywhere to guide us and no signage letting us know where to...

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Thank ndauberman
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

We are sorry to learn that your recent stay with us was not satisfactory. We apologize that you did not enjoy your experience in Larkspur or Primrose. It was extremely unfortunate that the hotel had an emergency situation during your stay. We take the safety and security of our guests every seriously and are proud of our teams response as...

Southampton
Reviewed 1 week ago

Returning for a second time from the UK Grandview rooms of the Bow River have to be one of the best views in any hotel ever Housekeeping fantastic, and everyone else as friendly as you could ever ask for. Great food and service in the Primrose and Larkspur Fantastic location for skiing, but recommend you having a car

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Thank AH2012
Rimrock_Mgmnt, Manager at Rimrock Resort Hotel, responded to this review

Dear AH2012, Thank you very much for your review! We are very pleased to read that you enjoyed your second stay with us and we look forward to your next visit! Yours In Hospitality, The Rimrock Resort Hotel Management

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Larkspur Lounge
Larkspur Lounge
Cuisines: Bar, Pub, Canadian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Rimrock Resort Hotel is a AAA/CAA Four Diamond Hotel located in the heart of the Canadian Rockies and Banff National Park. The Rimrock Resort Hotel offers exceptional views of the Canadian Rockies, fine dining, a luxury spa, along with special accommodation packages to suit your vacation needs. With unmatched style, decor and superb hospitality, the Rimrock Resort Hotel is a very special place to visit for a truly remarkable experience. Enjoy the Canadian Rockies in Rimrock style. You will see the difference! ... more   less 

Additional Information about Rimrock Resort Hotel

Address: 300 Mountain Avenue | Box 1110, Banff, Banff National Park, Alberta T1L 1J2, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €142 - €370 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rimrock Resort Hotel 4*
Number of rooms: 346
Reservation Options:
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Also Known As:
Rimrock Hotel Banff
Rimrock Resort Banff
Banff Rimrock Hotel
Hotel Style:
#1 Business Hotel in Banff
#1 Romantic Hotel in Banff
#2 Top resorts Hotel in Banff
#2 Family Hotel in Banff
#3 Luxury Hotel in Banff
#3 Spa Hotel in Banff
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Questions & Answers

Here's what travellers have asked, with answers from Rimrock Resort Hotel staff and other travellers.
38 questions
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Questions? Get answers from Rimrock Resort Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Inquire about boiler/heater noise rooms before booking.”
 of 5 bubbles HKVC, 17 Mar 2017 | Read review
“Stay somewhere else”
 of 5 bubbles ndauberman, 15 Mar 2017 | Read review
“The higher up rooms have a view of the mountains, where as the lower ones have a view of the trees.”
 of 5 bubbles LemonCalgary, 13 Mar 2017 | Read review
“Rooms have great views. Might be nice to be further away from elevators.”
 of 5 bubbles ChrisW118, 12 Mar 2017 | Read review
“corner rooms can be a bit more spacey”
 of 5 bubbles docdl65, 7 Mar 2017 | Read review
5 of 5