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Mount Royal Hotel

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Traveller (3)
Room & Suite (168)
Pool & Beach (14)
Overview
  • Excellent68%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible2%
Travellers talk about
“comfortable bed”(2 reviews)
“basement”(2 reviews)
“facilities”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (42)
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42 results
Traveller rating
28
9
3
1
1
Traveller type
Time of year
LanguageEnglish
28
9
3
1
1
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1 - 5 of 42 reviews
Reviewed yesterday via mobile

We had a junior suite (?) that looked out onto banff ave. Check in was great- they took us straight to our room. Loved the room itself - very clean and spacious. Hot tubs on the rooftop was a very nice feature and great after...More

2  Thank aschow3
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded yesterday

Dear aschow3, Thank you for your review. We are pleased you enjoyed your stay with us and able to take advantage of our fantastic hot tubs! We look forward to welcoming you back to Banff in the near future. Regards, Norm Duchaine Front Office Manager

Reviewed 3 days ago

Location was great but that was about it. Walls are thin and room wasn't properly stocked. Not worth what we paid. Wouldn't stay here again because we could hear everything the guests in the suite beside us were saying.

Review collected in partnership with this hotel
2  Thank sj748630
Reviewed 4 days ago via mobile

Very clean and trendy hotel in a great location to explore the town. The staff were really helpful at the reception and at the tour booking desk. The Nsespresso machine with free coffee in the room was a great addition also. However it was strange...More

1  Thank Frank N
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 2 days ago

Dear Frank N, Thank you for your review. We are pleased you enjoyed your stay with us and thank you for your feedback as we consider future improvements to our product. We hope to welcome you back to Canada and the Rockies again in the...More

Reviewed 5 days ago

Of all the places I could have stayed on this once in a life time trip, I picked Mount Royal due to location and convenience!. The reservation process was fine, the check in process was average, not overly friendly staff, the hotel itself is laid...More

Review collected in partnership with this hotel
1  Thank shirleyboeckermann
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear shirleyboeckermann, Thank you for your review. We are disappointed that we were unable to meet your expectations. Our standard heritage rooms do indeed have obstructed views of other parts of the hotel or other buildings. Should you choose to give us another chance, we...More

Reviewed 5 days ago

This was a very short stay in Mount Royal, but I would definately recommend this hotel with no hesitation. It is in a very central part of Banff, close to restaurants and ammenitites, with the bus stop and starbucks right across the street. The staff...More

Review collected in partnership with this hotel
1  Thank bnbspencer2018
Response from PursuitBanff, Front Office Manager at Mount Royal HotelResponded 4 days ago

Dear bnbspencer2018, Thank you for your review! We are pleased you enjoyed your stay with us and that our staff were able to exceed your expectation. We look forward to welcoming you back to Banff in the near future and look forward to Tony Roma's...More

View more reviews
About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Room Service
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Laundry Service
Concierge
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$161 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$161 - US$376 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (3)
Room & Suite (168)
Pool & Beach (14)
Amenities (10)
Questions & Answers
Ask a question
raytaximan
9 February 2016|
AnswerShow all 2 answers
Response from Nickademus64 | Reviewed this property |
We used a local tour company (Brewsters) Very good with excellent guides
1
Vote
Lana G
28 December 2015|
AnswerShow all 5 answers
Response from CameramanUk | Reviewed this property |
Very good breakfast and cater for healthy or the big fry up, either way you won't got hungry.
0
Votes
Mel N
14 December 2015|
AnswerShow all 3 answers
Response from Macca499 | Reviewed this property |
No it doesn't! We stayed in June 2015, and it did not have an indoor or outdoor pool.
0
Votes
Room Tips
"I had 4th floor fronting Banff Ave., right next to elevator, 421, very convenient and quiet."
Read review
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