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Elk + Avenue Hotel

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Elk + Avenue Hotel
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995 Reviews from our TripAdvisor Community

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Showing 898: English reviews
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Reviewed yesterday NEW

We chose a Deluxe King room which turned out to be in the cupola of the hotel right at the corner of Elk Street & Banff Avenue. Wonderful location but a very warm room. We tried adjusting the thermostat but that didn't seem to work well. We had the fan going full blast and the windows open, which did help....

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Helpful?
Thank Kathryn W
Kamloops
Reviewed yesterday NEW

The hotel has recently been renovated and the finishes are quite nice although the rooms don't feel particularly welcoming. Upon check-in the front desk staff wasn't very helpful. I was visiting for a corporate event; the woman at the front desk seemed annoyed that she had to help us. She indicated that there was a problem with the computer system...

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Thank crystalg443
Waterloo, Canada
Reviewed yesterday NEW

Elk and Avenue stay was OK. Great location! My booking took 3 tries to get the proper negotiated rates as well as the proper room arrangement. Hotel was clean, and staff were friendly. Heat register in the room was quite noisy. We were roomed on the south side of the building and could hear road and sidewalk traffic clearly. Room...

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Thank dwill49
Reviewed 2 days ago NEWvia mobile

Really enjoyed this hotel, central to downtown and close by most things. Huge bed! very comfy, parking was very tight (6ft1in) with a taller car but it still fit! Quick service at both check in and check out.

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Thank michael t
St Hyacinthe QC
Reviewed 2 days ago NEW

I enjoyed my stay to this Hotel, realy good quality price report . Everay one at the Hotel was helpfull, especially Mathieu good service, clean, good situation to go everay where in Banff, thanks see you next year Mathieu,

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Thank 72clemencel
Brighton, United Kingdom
Reviewed 2 days ago NEW

Really enjoyed staying here. Super helpful staff. Good storage for snowboards. Nice large room with good facilities including fridge. Great central location. Bus stops next door for pick up and drop off to Lake Louise/Sunshine/Norquay.

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Thank DomCampbell
Lewiston, Idaho
Reviewed 3 days ago NEWvia mobile

We love this hotel! We stayed here last year, when they were remodeling, & came back this year because of the location, staff & comfort. There was 3 of us. When we arrived, the front desk gal, Kayon, was so friendly & welcoming! She informed us they had upgraded us, at no cost, to a balcony room. It was perfect!...

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Thank EllenInID
Edinburgh, United Kingdom
Reviewed 4 days ago NEWvia mobile

Great location close to all the restaurants and shops in Banff. Very close to the ski bus stop too. (It's the ptarmigan stop) The staff were friendly and helpful and the breakfasts big. Breakfast only started at 7 though, which made it a rush to get the bus at 7:40. Rooms were comfortable, only down side was that the walls...

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Helpful?
Thank Fionam2242
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for posting a review of your experience at Elk + Avenue. I am pleased to find that you enjoyed your stay and to hear that the staff were able to improve the quality of your experience with a room move. They are keen to do whatever they can to make a guest's stay better and your praise is...

Langley City, Canada
Reviewed 6 days ago NEW

Spent one night on March 13, 2017. Perfectly located in the middle of town with everything within walking distance. Spacious and clean room with comfortable beds and pillows, modern furniture. Hot tub and sauna were nice after a long work day. Staff were friendly with a smooth check-in and out. A good breakfast is sometimes included based on your reservation,...

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Helpful?
Thank 340shadym
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for taking the time to review your recent stay. We are happy to read that you appreciated our clean & spacious rooms, friendly staff, spa facilities and perfect location. Your business is important to us and we look forward to the opportunity of hosting you again when you are next in Banff. Warm Regards, Daren Hill Front Office...

Reviewed 1 week ago via mobile

Old hotel that has been renovated. Lobby is nice, rooms are ok, but basic. Only 1 mirror in the lofts... should be at least 1 more. Ceiling Fan in our room seemed like a safety hazard. Hot tub should have been reno'd and expanded in the Reno. Too small and dated & just not inviting. The sofa bed was very...

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Helpful?
Thank Vangirl32
Brewsterhospitality1, Front Office Manager at Elk + Avenue Hotel, responded to this review

Thank you for offering a review of your stay with us. Your feedback is valuable to us and any areas that we may reasonably improve we will. We are in fact looking at the possibility of expanding and renovating our hot tub area. An additional mirror is a very good suggestion. Overall, I am glad you found the beds comfortable...

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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Just a few steps from the quaint streets and ample restaurants, shopping and nightlife of downtown Banff, Elk + Avenue Hotel brings an upscale twist to the classic mountain escape. Whether you're looking for a relaxing après-ski sanctuary or a big night on the town, our contemporary designed rooms pair clean, minimalist design with cozy Rocky Mountain-inspired elements to create the ideal accommodation for exploring the best of Banff. ... more   less 

Additional Information about Elk + Avenue Hotel

Address: 333 Banff Avenue | Box 1040, Banff, Banff National Park, Alberta T1L 1B1, Canada
Region: Canada > Alberta > Canadian Rockies > Banff National Park > Banff
Price Range: €101 - €252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Elk + Avenue Hotel 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Banff International Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Elk + Avenue Hotel staff and other travellers.
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Questions? Get answers from Elk + Avenue Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the side away from any roads and was very quiet. We had a reasonable view of the mountains.”
 of 5 bubbles 926vanessas, 7 Mar 2017 | Read review
“front of the hotel has the nicest views as does the back, sides aren't the best view”
 of 5 bubbles MellieMcIntyre, 15 Feb 2017 | Read review
“great location”
 of 5 bubbles 976marissah, 14 Feb 2017 | Read review
“New section has king size beds”
 of 5 bubbles tomeA9236KH, 3 Feb 2017 | Read review
“Talk with front desk. They were very, very accommodating!”
 of 5 bubbles gordp924, 29 Jan 2017 | Read review
5 of 5