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Hotel Riu Vallarta

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Hotel Riu Vallarta
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4,694 Reviews from our TripAdvisor Community

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Showing 4,195: English reviews
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Langley, Canada
Reviewed yesterday NEW

We booked with Sunwing vacations which was very helpful in getting us to the hotel, organizing excursions, and answering any of our questions (desk located in the lobby). The wifi was strongest in the lobby but spotty the minute you stepped away. I was not prepared to pay $50 USD for a week to have wifi in my room which...

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Helpful?
3Thank mkupgrl
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

MINNESOTA
Reviewed yesterday NEWvia mobile

We stayed at the RIU from 2/8 through 2/17. Total of 4 couples, all of us would come back in a heartbeat. The only downside is it would be nice to have more restrooms close to the beach. Usually a line for women's. Great place.

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Thank MinnesotaDano
wigan
Reviewed 2 days ago NEW

We are a big Riu Fans.Have holidayed in Riu hotels in many parts of the world and would return to A riu again.My largest bone of contention where the staffing levels,especially at the bars and meal times.Dont get me wrong, you can not fault the effort of all staff there who went about their work relentlessly and always with a...

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3Thank taffywigan
Omaha
Reviewed 2 days ago NEW

This is our third time at this RIU and it did not disappoint us again. the rooms were always clean and the frig stocked ,our bed was a little hard so we asked for a mattress topper.Riu finally stopped taking reservation for spectialy dining just walk up and see what is open. The grounds were clean the beach great with...

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3Thank Tom M
Edmonton, Canada
Reviewed 2 days ago NEW

Customer Service: I booked our room through the RIU website and needed to make a change to it and the customer service was excellent. Transportation was arrange through the hotel and it was at the airport as planned to pick us up. Check-in was a breeze and we got the room as booked. Room: It was worth the extra money...

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6Thank LCC_april_canadian
England
Reviewed 2 days ago NEW

We have just returned from 2 weeks at the Riu Vallarta. I was a little sceptical having read a few reviews, but I have never yet stayed in a bad Riu hotel and this again proved to be the case. We had a fab room overlooking the pool with a lovely sunset view. We found the bed huge and very...

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7Thank fitnessqueen_8
liverpool
Reviewed 2 days ago NEW

Swift and quick check-in ,checked in on coach transfer so were in are room with in 5 mins of getting off coach.Greeted by Tom the Thomson rep who was always on hand with Julia [ both very good, best we have in counted ]. Room is dated but was very clean with great views of the sea.Kept spotless by are...

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7Thank seaviewrequired
Vancouver, Canada
Reviewed 3 days ago NEW

My friend and I stayed at the Hotel Riu Vallarta last December. We went with low expectations as we have stayed at the Riu Palace twice and 2 brand new properties in Puerto Vallarta, which exceeded our expectations. Wow.....what a pleasant surprise??? We received a free upgrade to a corner 7th floor partial ocean view, after telling the Front Desk...

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12Thank Leefam
Reviewed 3 days ago NEW

This is a great vacation spot. Staff are very friendly, courteous and helpful. Restaurants are all excellent with many food offerings to suit any taste. Hotel, grounds and rooms are very clean and well maintained. Our only wish would be for more comfortable beds(they are very hard) and larger softer pillows. We will be back here.

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6Thank Gary H
Edmonton, Canada
Reviewed 5 days ago NEW

Upon arrival, we were given keys to room 0017, which is a cellar room in the basement. This is not suitable for ANY person. The staff tried to convince us that this was a children's room and didn't even have a bed with sheets or blankets. When we complained to the reception staff, they told us that we didn't pay...

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1Thank poloneztravel
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Vallarta, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Spa
  • Free Parking
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-story building * 3 km / 1.86 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.62 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Vallarta

Address: Av de Los Cocoteros s/n | Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €164 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Vallarta 3.5*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Vallarta Hotel Nuevo Vallarta
Riu Vallarta Nuevo
Hotel Style:
#8 Romantic Hotel in Nuevo Vallarta
#10 Family Hotel in Nuevo Vallarta
#11 Top resorts Hotel in Nuevo Vallarta
#11 Spa Hotel in Nuevo Vallarta
#15 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Vallarta staff and other travellers.
918 questions
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Questions? Get answers from Hotel Riu Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High rooms on south side are a good bet for morning sun.”
 of 5 bubbles taffywigan, 19 Feb 2017 | Read review
“we had 5024 good view of ocean and court yard ,it is loud until the show ends at 11 ish”
 of 5 bubbles 131TM, 19 Feb 2017 | Read review
“Ocean view worth the month”
 of 5 bubbles LCC_april_canadian, 19 Feb 2017 | Read review
“Ask for the sides of the hotel, not central unless you are a late night person!”
 of 5 bubbles fitnessqueen_8, 19 Feb 2017 | Read review
“Any floor above floor 5 should get good views”
 of 5 bubbles seaviewrequired, 19 Feb 2017 | Read review
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