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The Grand Mayan Nuevo Vallarta

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2,780 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Nuevo Vallarta
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Showing 2,220: English reviews
Minneapolis, Minnesota
Reviewed 25 February 2015

The Grand Mayan is part of a much larger Resort Complex operated by the Vidante Resort Group. Within the "Complex" there are (I believe), 6 resorts in all, spread throughout a very large area.Although the are numerous walking paths, most people prefer rides in shuttles that drive everywhere within the area. When you arrive at a general unloading area, hotel...

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4Thank chris o
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear chris o : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn you enjoyed our food options, our facilities, the pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience...

Santa Fe, New Mexico
Reviewed 23 February 2015

We are timeshare owners at this resort and have been for 5 years. The rooms and service at this resort are amazing and the amount of improvements that we have seen over the last 5 years are very impressive. The restaurants serve good to excellent food if you want to stay on the resort full-time but we would recommend that...

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3Thank John T
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear 780JohnT : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We are delighted to learn you enjoyed our food options. We are happy as well that you liked the facilities and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits...

San Francisco, California
Reviewed 23 February 2015

The Vidanta Resort Group has really done something amazing with this property. The landscaping and attention to details are there - at a superficial level, however, once you dig deep, this is still Mexico after all. I'm giving 4 stars for the beauty of the resort and how kind they were to the senior population who I believe are "owners"...

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13Thank MissCVD
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear MissCVD : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. All our staff has a strict regimen of training and supervision in order to provide the highest level...

St. Petersburg, Russia
Reviewed 22 February 2015

The children thought they had gone to heaven. They have a nice waterpark with lazy river. Don't forget to go for morning walks on the Beach & also sunset drinks. We squeezed 2 families into a 2 bedroom apartment with sofabeds & pull out beds for the children. We received discounted access through a member so the rate was 1/7th...

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2Thank Peter C
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Peter C : We truly appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are glad that you liked our property, enjoyed the lazy river and the sea turtle rescue program. We take great pride in creating incredible vacations and after receiving your remarks, it is great to...

Austin, Texas
Reviewed 21 February 2015 via mobile

I've been to this resort twice now, a relative is a time share owner. The grounds here are very beautiful, truly a tropical splendor. Lots of security though you do get vendors on the beach. Rooms clean, we stay at the grand Mayan, which is nicer than the Mayan palace but not as nice as the Bliss or Luxe. They...

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4Thank Cindy R
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Cindy R : We really appreciate the time you have taken to share with us your impression about your stay at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our facilities, the pools, grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most...

Brandon, Canada
Reviewed 21 February 2015

The Grand Mayan Neuvo Vallarta is one of the best locations for family travel we have ever seen - it truly has it all! We stayed in a 2 bedroom unit with 3 kids and 3 adults and the space was perfect - a crib in one bedroom and day beds from the 'couches' in the bedrooms left the living...

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4Thank Butterflymbca
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Butterflymbca : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. Rest assured that your comments will be taken into consideration in order to provide you everything that you need to make the most of your vacation. We would like to point out as well that our prices...

Yakima, WA
Reviewed 20 February 2015

We recently stayed at The Grand Mayan at Nuevo Vallarta as guests of friends who are time share owners at the resort. Its facilities and services are very convenient and comfortable, and its landscaping and setting are exceptional. The on-site restaurants, especially the fine dining restaurants, offer excellent dining and wine offerings. The prices for food and libations are reasonable....

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2Thank JFYakima
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear JFYakima : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. We are delighted to learn your trip was fun and you enjoyed our food options and the facilities. Our goal is to make each one of our guests’ vacations relaxing and we look to please them...

Tulsa, Oklahoma
Reviewed 19 February 2015

We stayed at the Grand Mayan in November of 2014. The resort is beautiful, grounds kept well, rooms were great. I will not return to this resort, however, due to the way they handled their hotel check out with us. We settled account with them at departure. Had to show receipt of payment to the guard at gate to leave...

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4Thank mariposaou
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear mariposaou : Thank you for providing your comments about your vacation at The Grand Mayan. We are happy to learn that you enjoyed our beautiful grounds and that you consider our resort to be beautiful It appears as though not all your expectations were met. This will be addressed by the appropriate areas as we always work hard to...

Calgary, Canada
Reviewed 17 February 2015

Beautifully landscaped, spectacular large property with lots to do and excellent service. Great staff at the restaurants and throughout the resort. Our concierge Carla Ruiz was excellent - she helped us resolve check-in problems and other issues (perhaps precipitated because we said "NO" to the timeshare presentation?). She really made our stay much more enjoyable and turned our perspective of...

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3Thank RandSam
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear RandSam : Thank you for taking the time to provide us your detailed feedback about your recent stay at The Grand Mayan. We are delighted to learn that our staff was welcoming, as this is what we strive for every day. We will gladly share your feedback with the staff mentioned, as working to anticipate and exceed your every...

Reviewed 16 February 2015

Need to stop pestering current Grand Mayan owners If they DO NOT want the Grand Luxe! The Grand Mayan meets my needs for accommodation, pool, beach, sun and the rntertainment I choose. I go there for R & R, not to spend days in Sales Salon being high pressured into upgrades with all kinds of deals and incentives. Did all...

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3Thank WCN0924
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear WCN0924 : We are grateful for your taking the time to write a review about your experience while staying at The Grand Mayan. Rest assured that your comments will be taken into consideration in order to provide our guests everything that they need to make the most of their vacations with us. We hope to have an opportunity to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Hotel Class:5 star — The Grand Mayan Nuevo Vallarta 5*
Number of rooms: 795
Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#9 Top resorts Hotel in Nuevo Vallarta
#9 Luxury Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
360 questions
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms located close to pool save a lot of walking.”
 of 5 bubbles MarilynK418, 20 Jan 2017 | Read review
“Every room at the Grand Mayan is a good room, whether it faces the ocean or the jungle, the views are good and you take the elevator down and you walk right into the pool area and it's a hop and a skip to the beach. Such a great location.”
 of 5 bubbles 585sheilal, 20 Jan 2017 | Read review
“Room service was great - wonderful attention to detail. Worthy of a good tip”
 of 5 bubbles WalterL648, 19 Jan 2017 | Read review
“lower floor rooms OK if not above the lobby bar.”
 of 5 bubbles T531BJmonicar, 19 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles L6330PZamyh, 16 Jan 2017 | Read review
5 of 5