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The Grand Mayan Nuevo Vallarta

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3,067 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Nuevo Vallarta
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Showing 2,458: English reviews
kansas city
Reviewed 25 November 2015

We have been owners for over 12 years. We decided to return to Nuevo Vallarta after 11 years. We brought friends with us and at times during the week we found ourselves apologizing Over and over. The service at almost all the restarants was ok, well not ok but we waited over an hour after Ordering every night to get...

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3Thank codytucker
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear codytucker : Thank you for taking the time to provide us your feedback about your recent stay with us. We are very pleased to learn you have been faithful owners of our brands. However, we regret that your stay at The Grand Mayan was different from what you had expected. We generally receive very favorable comments about all our...

New York City, New York
Reviewed 25 November 2015

UNREAL! but we want the old activity staff at the grand mayan back (nacho,chino,choco,etc.)! there were amazing! they need to come back because they are the people who brought in so many people! we keep coming back because of them and now that they are gone they need to come back!

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1Thank Kendall K
Winnipeg, Canada
Reviewed 25 November 2015

The Grand Mayan is my favorite place to visit. Miguel from the activity staff made my stay that much better. He is very outgoing and energetic and really finds a way to get everyone involved. He is very good at interacting with people and getting everyone excited for the activities planned for the day and week ahead. I highly recommend...

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Thank sweetpeaa
Las Vegas, Nevada
Reviewed 25 November 2015

Booked this on Travelzoo 6 months ago because it was a great deal out of LA. Resort looked fabulous but the reviews were questionable - people either loved it or hated it. My husband & I travel a lot and are usually happy with a clean, quiet room. We like to venture out, take buses and eat in local restaurants....

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5Thank Joanna G
Reviewed 25 November 2015

I have visited the Grand Mayan three times, as well as its neighbour the Mayan Palace twice. Suffice it to say, my opinion is supported by a heap of experience. Every visit has been better than the last, and it is all thanks to the incredible atmosphere created by the people who work there. Particularly, the activity staff. I have...

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1Thank Danielle K
Santa Barbara, California
Reviewed 23 November 2015

We just arrived home after a lovely week at the Grand Mayan! Probably one of our best vacations. The walk thru Santuario and then the huge Mayan statue entry is amazing. This is a very family friendly resort with lots to do. Our six year old daughter loved all the pools (especially the kids and wave pool... I loved the...

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1Thank sharfraser
Denver, Colorado
Reviewed 23 November 2015

This resort is too big. Maybe it's just me but I like the old style horseshoe type resorts where all the units offer an ocean view and the pool and beach are close together. The pool in this resort is huge and very clean and beautiful. The jungle around the grounds make the resort look exotic. But you have to...

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4Thank Jdaniel26
Socialmediamanager1, Manager at The Grand Mayan Nuevo Vallarta, responded to this review

Dear Jdaniel26 : Thank you for taking the time to provide us your feedback about your recent stay with us. We are also that you think our resort is beautiful, that you perceived the cleanliness of our facilities. we regret that your stay at The Grand Mayan was different from what you had expected. Rest assured that your comments will...

california
Reviewed 22 November 2015

Just returned after a 3rd stay here and again had a great time. They keep the grounds so beautiful and the staff are all very warm and friendly. There is the change with the shuttles to get to hotels but hopefully they will start allowing for the drop off at the lobbys rather than Santuario. That being said the walking...

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1Thank alertive
Los Angeles, California
Reviewed 22 November 2015

it's one of those places for people who don't know 4 star service. It's a bit on the lower end. Room dirty on check in. No transportation as had been promised. The place was under construction, lot so VERY loud noise, cutting concrete and a mess all over. Stay away from this dump... It's probably a good spot for people...

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6Thank AlanSemsar
Yorktown, Virginia
Reviewed 20 November 2015

I had an excellent time at the Grand Mayan! It was my first visit to Mexico and and one that shall not be forgotten! The highlight of the trip was most definitely how great and welcoming the staff was (along with all the other amenities). Miguel, one of the recreation staff was extraordinary! He always made sure my family and...

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2Thank mikyle2015

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Internet
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about The Grand Mayan Nuevo Vallarta

Address: Av Paseo de las Moras s/n | Fracc. Nautico Turistico, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Hotel Class:4 star — The Grand Mayan Nuevo Vallarta 4*
Number of rooms: 795
Reservation Options:
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Also Known As:
Grand Mayan Nuevo Vallarta Hotel Nuevo Vallarta
Wyndham Nuevo Vallarta
Grand Mayan Resort Nuevo Vallarta
Grand Mayan Puerto Vallarta
Hotel Style:
#7 Luxury Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#9 Family Hotel in Nuevo Vallarta
#10 Romantic Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Nuevo Vallarta staff and other travellers.
418 questions
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Questions? Get answers from The Grand Mayan Nuevo Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor give the best view”
883jeanettem, 26 Apr 2017 | Read review
“None...they can all be broken into and the safes opened by staff”
Patty12104, 25 Apr 2017 | Read review
“Ask for ocean view high floor.”
ArleneS429, 25 Apr 2017 | Read review
“Ocean side all the way.”
ericsA2528QX, 24 Apr 2017 | Read review
“If you enjoy the ocean, request room on 3rd or higher floors to see over the trees.”
BeverlyD877, 24 Apr 2017 | Read review
5 of 5