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Mayan Palace Nuevo Vallarta

1,355 reviews
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Traveller (887)
Pool & Beach (213)
Room & Suite (181)
Overview
  • Excellent57%
  • Very good22%
  • Average9%
  • Poor6%
  • Terrible6%
Travellers talk about
“ocean view”(71 reviews)
“sea garden”(51 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
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Reviews (1,355)Write a Review
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21 - 25 of 934 reviews
Reviewed 21 December 2017 via mobile

Such a nice stay at Mayan Palace. Great pool and beach access. Joy Squad rules, especially Eva and Adan. Will certainly return. Nightly shows are real special. Restaurants are delicious, although slightly pricey at times.More

Thank Jeremie M
Response from Socialmediamanager1, Manager at Mayan Palace Nuevo VallartaResponded 25 December 2017

Dear Guest: Thank you so much for commenting about your stay at Mayan Palace Nuevo Vallarta. We are pleased you enjoyed our beautiful property and grateful for your kind words about our staff´s service, as we consider them one of our biggest assets. We are...More

Reviewed 20 December 2017

the room was excellent the coffee pot did not work I loved the view. It was closer to every thing the only bad part that their is no outside setting and you either have to walk a long way even if you took the shuttle...More

Review collected in partnership with this hotel
Thank nbwhisperway
Response from Socialmediamanager1, Manager at Mayan Palace Nuevo VallartaResponded 25 December 2017

Dear Guest: Thank you for providing your comments about your vacation at Mayan Palace Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable....More

Reviewed 20 December 2017

Dated but scheduled to be re-done in June. Spacious 2 bedroom with friendly and helpful staff. Pool too cold--arrange to use the much better pool at Grand Mayan--it is fabulous. Beautiful grounds and love the shuttles that take you wherever you need to go.More

Review collected in partnership with this hotel
Thank kristinep120
Response from Socialmediamanager1, Manager at Mayan Palace Nuevo VallartaResponded 25 December 2017

Dear Guest: We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace Nuevo Vallarta. We are happy to receive your kind comment about our staff, as they always look to exceed all our guests’ expectations....More

A TripAdvisor Member
1
Reviewed 19 December 2017 via mobile

We stayed at the Grand Bliss but went to the Mayan Palace pool every day for the activities. Candela, Dayanna, Adan, Eva and Andres from the Joy Squad keep you having fun all day long! Would definitely recommend the ‘tequila volleyball’!More

Thank A TripAdvisor Member
Response from Socialmediamanager1, Manager at Mayan Palace Nuevo VallartaResponded 25 December 2017

Dear Guest: We are pleased you chose to stay at The Grand Bliss Nuevo Vallarta for your vacation. We really thank you for your kind comment about our Joy Squad staff, as we consider them one of our biggest assets. It will be our privilege...More

Reviewed 19 December 2017 via mobile

So much fun. Great activities for kids to spend time by the pool engaged in games. Fun times. Andy won the inner tube challenge. Bouncing a ball into an inner tube. He sunk it first try. Right on. And Candela and Diana ,Andres and Aiden...More

Thank drmaggie2016
Response from Socialmediamanager1, Manager at Mayan Palace Nuevo VallartaResponded 25 December 2017

Dear Guest: We are pleased you chose to stay at Mayan Palace Nuevo Vallarta for your vacation. We really thank you for your kind comment about our Joy Squad staff, as we consider them one of our biggest assets. It will be our privilege to...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Price range
US$105 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$105 - US$106 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Nuevo Vallarta
#6 Luxury Hotel in Nuevo Vallarta
#8 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (887)
Pool & Beach (213)
Room & Suite (181)
Dining (108)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (2)
Questions & Answers
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Cec W
12 February 2018|
Answer
Response from Wendy S | Reviewed this property |
We were at a 1 bedroom and yes it had a coffee maker! It didn’t work the 3 rd day but called down to the lobie and they brought another one!
1
Vote
brownie001300
9 February 2018|
Answer
Response from 916gails | Reviewed this property |
I would stick to cabs as they are quite cheap. Driving in Mexico is quite different and the lanes can be very confusing. There is parking available but it is not close to your accommodations.
0
Votes
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Room Tips
"The rooms & entire property is extremely clean & manicured, and yet retain the feel of walking..."
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"Request view of tbe bay/ocean."
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"All rooms appeared good to me"
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"All rooms were great!!"
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