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Mayan Palace at Vidanta Nuevo Vallarta

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Traveller (920)
Pool & Beach (219)
Room & Suite (183)
Overview
Av. Paseo de las Moras s/n Fracc. Náutico Turístico, Nuevo Vallarta 63735 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star accommodation
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Reviews (1,481)
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1,007 results
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462
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112
85
75
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1 - 5 of 1,007 reviews
Reviewed 2 days ago

Hollidays in a great resort and beautiful Paradise.A hotel with excellent gastronomy, facilites, swimming pools, recreational activities, room service, restaurants, show in Lakers and discoteques.Everything is they best in quality and service.

Review collected in partnership with this hotel
Thank cobojj
Reviewed 14 August 2018

My boyfriend and I went to Vidanta for the third time within a year and this time, we stayed at the Mayan Palace. We had a wonderful vacation there! Every employee was very friendly, kind and always ready to make our vacation even more enjoyable....More

1  Thank chantal578
Response from Vidanta V, General Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 2 weeks ago

Dear Guest: Thank you for providing your detailed comments about your vacation at The Mayan Palace Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your...More

Reviewed 3 August 2018 via mobile

This resort looks incredible and it could be an amazing destination, but unfortunately my experience fell far short of expectation. I arrived here with my 92 year old grandmother, who was sold a timeshare for Vidanta resorts. We were allocated the lowest spec hotel in...More

6  Thank vickymoreira
Response from Vidanta V, Gerente at Mayan Palace at Vidanta Nuevo VallartaResponded 5 weeks ago

Dear vickymoreira: Thank you for taking the time to share your experience in Mayan Palace. It is a pleasure the resort looks incredible for you. Please accept our sincere apologies for your disappointing stay. We take great pride in creating incredible vacation experiences for our...More

Reviewed 3 August 2018 via mobile

Had a great time in Mayan palace. Really fun and they know how to carry the day with activities. The staff were really friendly and helpful. Hugo and Ronaldo were really nice in our stay. Friendly people and that’s how we like it.More

Thank Isaac C
Response from Vidanta V, General Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 5 August 2018

Dear Guest: We are pleased you chose to stay at Mayan Palace Nuevo Vallarta for your vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it...More

Reviewed 25 July 2018 via mobile

great poolside activities. By far my favoirte vacation. There is always something fun to do. We had a great fun time with Hugo and Jesus at the grand Mayan pool. Definitely recommend this resort 10/10!More

Thank Evelyn J
Response from Vidanta V, General Manager at Mayan Palace at Vidanta Nuevo VallartaResponded 29 July 2018

Dear Guest: We are pleased you chose to stay at Mayan Palace Nuevo Vallarta for your vacation. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Wheelchair Access
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf course
Tennis Court
Outdoor pool
Details
Hotel class
Hotel Style
#6 Luxury Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#6 Luxury Hotel in Nuevo Vallarta
#9 On the Beach Hotel in Nuevo Vallarta
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Photos
Traveller (920)
Pool & Beach (219)
Room & Suite (183)
Dining (104)
Amenities (55)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Nearby
Nearby HotelsSee all 29 hotels in Nuevo Vallarta
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Sea Garden Nuevo Vallarta
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Nearby RestaurantsSee all 159 restaurants in Nuevo Vallarta
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Manao Cebicheria
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1.01 km away
Cafe Del Lago
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Blue Fish
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Nearby AttractionsSee all 57 attractions in Nuevo Vallarta
Estudio-Cafe
121 reviews
1.22 km away
Marina Nuevo Vallarta
55 reviews
1.19 km away
Danisha Sport Fishing
166 reviews
1.28 km away
Mayan Palace Nuevo Vallarta Golf Course
141 reviews
.64 km away
Questions & Answers
Ask a question
pink014
16 September 2018|
Answer
Response from Vidanta V | Property representative |
Please contact us at 1-800-292-9446.
0
Votes
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KristaLynnB
2 September 2018|
AnswerShow all 2 answers
Response from eleniux144 | Reviewed this property |
I would suggest the one that is closest to the hotel building. However, there are other options The one closest to the hotel is a 400m meter walk, with slopes, so I suggested the tram or wheel chair to move, if you have... More
0
Votes
am141404
My husband and I made reservations with our RCI package to stay at this hotel in November. After reading some of the reviews I am nervous about coming. My husband and I are both disabled and have limited mobility as far as walking to everything. He has rheumatoid arthritis and I have several issues that prevent me from walking for very long. I also have an autoimmune disease and one of the great issues is a strong reaction to scents, perfumes, etc. I cannot be exposed to this at all. We paid a lot of money to come down and stay for a week and I want to know that I will not be subject together of these issues. I also object to be stuck in the back end of a beautiful resort without views, etc. Since we can't walk far our hopes were to be able to leave our room and go directly to the beach or pool.. I want to know that this will be possible. Amber Truitt
17 July 2018|
AnswerShow all 2 answers
Response from Mark S | Reviewed this property |
I will address several of your concerns. First of all do not count on getting an ocean view room, but you will not be stuck at the back either. The property is a large area with several resort hotels on the entire... More
1
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Room Tips
"Suite in mayan Palace."
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"Ask for a room on the fifth floor and higher with a view of the ocean; the view is simply breath taking!"
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"Although I booked several months in advance I did not get an ocean view room!"
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"We have stayed in a few of the hotels. The Grand Mayan is my favorite. Try to get one that faces the beach..."
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