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First visit to Puerta Vallarta and first experience with Grand Luxxe division of Vidanta properties.....it was amazing! We are already planning another trip for same time next year. The special concierge service we received from Alex on 6th floor of Tower 4B was beyond exceptional....More
We were in the Grand Luxxe Tower 4. Each floor had its own concierge. Our 6th-floor concierge, Alex, was not only very polite and helpful. He helped us to manage scheduling our super relaxing couple's massage, set up the perfect Anniversary dinner at La Quinto,...More
Exceptional customer service throughout resort, best that I’ve experienced. Beautiful beach, lush grounds, great view of ocean & Sierra Madres, fabulous restaurants, impressive attention to detail. Amazing service from Concierge Roberto Luna on 7th floor of Grand Luxxe. He went out of his way to...More
When you have a concierge like Roberto Luna taking care of your every need at the Grand Luxxe, Bldg 3, 7th floor, you don't need anything else but great weather. This is one of the finest resorts in Mexico or anywhere in the world in...More
We spent two delightful weeks in Tower 2 of the Grand Luxxe. Our 9th floor two bedroom villa was exceptional. Many thanks to Angel, our concierge, Guadalupe, our day maid, and Miriam, our evening maid. They each were responsible for making our time memorable. Of...More
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