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Hard Rock Hotel Vallarta

Travellers' Choice award winner
GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
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3,694 Reviews from our TripAdvisor Community

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Showing 2,794: English reviews
Nuevo Vallarta
Reviewed 18 August 2015

in short, we had a great time visiting the Hard Rock Hotel. The value of this all inclusive hotel is unparalleled. There are bars and food offerings throughout the property! The staff is super helpful and friendly! The security is excellent. We were here on a family reunion. Kids and adults had a wonderful time!

Review collected in partnership with Hard Rock Hotels & Casinos
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Helpful?
2Thank rogierg77
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear rogierg77, Thank you very much for sharing your opinion with us through this channel. We are very happy to see that you have enjoyed your stay with us. We feel really pleased by your comments and we look forward your next visit. See you soon! Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Las Vegas, Nevada
Reviewed 18 August 2015

This was our first time to Mexico. We booked through a travel agency who said the Hard Rock Vallarta was the best place for the price. She was right! We stayed 7 nights. I can't even come close to explaining how wonderful the staff is. There is nothing they won't do to make your stay comfortable and fun. The pool...

Review collected in partnership with Hard Rock Hotels & Casinos
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2Thank Katie G
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Katie G, We are very thankful that you shared your comments through ths channel. It is great to see that you had an amazing experience with us and we would like you to come back soon for another incredible vacation together as we have made many improvements for you. Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

San Diego, California
Reviewed 17 August 2015

From the moment we arrived we were treated like royalty! I traveled with my husband and 2 children (8 & 12) and my brothers family. Check in was hassle-free for us with only a slight problem for my brothers family that the hotel promised to fix the next day. When they were not able to fix the problem, they moved...

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5Thank marckel
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed marckel, Thank you very much for your comments; we are pleased to see that our efforts are appreciated as we are driven by our commitment to deliver the epic service to all of our Rockstars. We would love to have you back soon and make great memories together again. Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Calgary, Canada
Reviewed 17 August 2015

We had a fantastic stay at the Hard Rock Hotel in Nuevo Vallarta, the room was very nice, and the staff was fantastic including the very eccentric Oliver! The pool was always so much fun and the New Year's Party was fantastic-It was like a celebrity-5-Star Party!

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3Thank GlobeTrotterStar17
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello GlobeTrotterStar17, It has been our pleasure having you with us and we would like to have you back soon for another great stay and make amazing memories together. Thank you very much for approaching us with your positive comments as they are much appreciated. We will keep working to maintain our high standards in service and quality to deliver...

Nuevo Vallarta
Reviewed 16 August 2015

My husband and I stayed here for a week on our honeymoon! They made us feel like Celebrities from the moment we arrived. Truly a memorable trip with tons of Amenities and shows. Great selection of food and places to eat; all included in there all inclusive pricing! So glad we chose to stay here. We didn't want to leave!

Review collected in partnership with Hard Rock Hotels & Casinos
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1Thank vondai
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear vondai, What an amazing review, we are very happy and grateful, thank you for choosing us for such a special occasion. It has been our pleasure having you with us and we have multiplied efforts to deliver the authentic Rockstar experience you deserve. We are all very happy and we hope to see you soon for another amazing experience...

Reviewed 15 August 2015

Se had such a wonderful honeymoon. Rock royalty Was worth the money. The Staff Was wonderful and very helpful. We loved Juan and Nacho in the concierge department. Make sure to do the romantic dinner on the beach it's so romantic and memorable.

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1Thank Cory W
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed Cory W, Thank you very much for sharing your experience at our resort through this channel. We are thrilled by your amazing review. The spirit you have kindly described inspires us to treat our Rockstars like family and we strive to spread the Hard Rock vibe to all of our visitors to create memorable experiences together. Your preference is...

Portland, Oregon
Reviewed 14 August 2015

My wife and i and our 3 girls arrived at Hard Rock Hotel Vallarta and were greeted with a fantastic refreshing drink at check in and things only got better from there!!! Check in was smooth, wonderful a joining rooms with HUGE jacuzzi tub, which my two youngest liked almost better than the pool ! The service around the pool...

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Helpful?
5Thank Robert M
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed Robert M, I would like to thank you for sharing your experience with us. We are thrilled by your comments and really happy to see that you and your family had such an amazing time at our hotel. We intend to deliver that to all of our guests and we will keep working to improve on every aspect that...

Chicago, Illinois
Reviewed 13 August 2015

We worked with Jennifer Carr from Tropical Travelers to coordinate our destination wedding at this facility. From the moment we arrived to the very depressing day we had to leave, our experience could not have been better. The service was excellent, the amenities were wonderful, and the experience was truly unforgettable. We have 0 complaints from our trip and would...

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1Thank Zain L
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Zain L, Wow, it is really great to see that you had such an amazing time at our hotel. Thank you for your comments and we are very happy to see that our efforts are reflected in your satisfaction. We are looking forward to your next visit and we hope it is very soon to have another incredible experience...

Littleton, Colorado
Reviewed 13 August 2015

This is a really great place! My husband and I got married here 5 yrs ago when it was Vallarta Palace. Hard Rock has done a nice job with additional details. The staff is truly exceptional here and I mean EXCEPTIONAL!! I highly recommend this hotel. It is a little more expensive than other hotels, but when you're on vacation,...

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1Thank DanaA394
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Esteemed DanaA394, We would like to thank you for submitting your opinion through this channel. As we go though it, we feel very excited to see that your expectations have been met. Nevertheless, we will keep working on those areas that require attention. We appreciate our guests’ feedback and it is our commitment to double efforts to improve. We would...

Chicago, Illinois
Reviewed 12 August 2015

We walked into the hotel and were greeted with a delicious mojito from the Sun Bar. Everyone at this hotel, I mean EVERYONE is so nice. When you walk by any of the staff, you always get a smile and an hola! This hotel has an entertainment staff, they made this trip super enjoyable. Amy, Oliver, Karlee (hope I spelled...

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Helpful?
4Thank Ryan S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Ryan S, We are so glad to see your comments. We are very grateful to see that our efforts are appreciated as we are driven to achieve our Rockstars satisfaction. I hope to see you soon for another great stay and make your experience even better. See you soon, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €319 - €736 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
208 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean front for the best view.”
 of 5 bubbles Q981HTsusanr, 17 Jan 2017 | Read review
“Our view from the 6th floor was at the tree top level and was breathtaking.”
 of 5 bubbles 542suzanneu, 16 Jan 2017 | Read review
“I recommend a higher floor and something towards the end of the hallway; which allows you to avoid the elevator and use the stairs.”
  • morning mimosas
 of 5 bubbles TCGMT, 16 Jan 2017 | Read review
“Most views are ocean. Most balconies are small.”
 of 5 bubbles bluenoser840, 14 Jan 2017 | Read review
“we like the higher rooms for the view the only place I would try not to get is above the sun bar it is noisy.”
  • Sunset
 of 5 bubbles Jen_Earl, 12 Jan 2017 | Read review
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