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Hard Rock Hotel Vallarta

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GreenLeadersPlatinum level
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Hard Rock Hotel Vallarta
Hard Rock Hotel Vallarta
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3,816 Reviews from our TripAdvisor Community

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Showing 2,892: English reviews
Reviewed 25 October 2015 via mobile

The staff was incredibly organized and did every to accommodate us and keep us calm under extremely stressful conditions. Had resort back in order by the next morning. Thank you for fun, relaxation and hospitality!! Rock on my friends!!!!!

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Helpful?
Thank Deanene C
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Deanene C, Thank to you, it has been great having you and we look forward to your next visit. It was a stressful time but we are very happy to see that we were able to take good care of you and even celebrate after the storm passed. You rock! Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel...

Reviewed 25 October 2015 via mobile

My husband and I recently stayed here for 4 days with his company. There were 200 couples total but you would have thought you were the only ones there with how well we were treated. Everyone was so incredibly friendly and helpful and just generally happy to be there. The rooms were amazing and super clean. We watched house keeping...

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4Thank Helena R
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Helena R, Thank you very much for your kind comments. It is our pleasure to offer you the best of us. We are always willing to share with our friends the vibe of our hotel and do everything we can to have an amazing time together. We hope you make it back soon as we would love to have...

The Villages, Florida
Reviewed 24 October 2015

Before getting into my review I want to let all that are reading this know that we are still at the hotel and have gone through hurricane Patricia during our stay. What an experience and what praise I have for the hotel director, Mr. Luis Entrala Fabregas, his staff, and all of the employees that work at this facility. Yesterday...

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5Thank Alncon
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Esteemed Alncon, Thank you very much for sharing your kind comments with us. As you have mentioned, our staff went far and beyond, I am very proud to say that I work with the best and I am sure that you experienced the best of us. Thank you very much for choosing us and entrusting us with your security. We...

Golden, Canada
Reviewed 24 October 2015

We just enjoyed an amazing vacation at the Hard Rock Hotel and Casino Las Vegas from the 10th -17 this is our 3rd visit we have gotten close to your staff like Rosie, Gonzales, Marti , Jesus and others.. I worry for their families of the people that served us so well during this time.. I am wondering if there...

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Helpful?
Thank JoyMichelle67
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Joy, We appreciate very much your kindness. We can’t thank you enough for the beautiful gesture and I am happy to say that fortunately that we are working to provide assistance to the affected areas in the region. Thank you very much and we hope to see you again very soon! Luis Entrala Fàbregas General Manager Hard Rock Hotel...

Bend, Oregon
Reviewed 24 October 2015 via mobile

After spending an incredible week at the Hard Rock on a company trip, we heard news that Hurricane Patricia, the biggest hurricane to date, was heading straight for us. Let me first say, my review would have been stellar had I written it prior to that moment. The week of sunshine, great food, fun and amenities was top notch. That...

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1Thank Katie P
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Katie P, Thank you very much for your comments. It was an amazing experience for all of us. We are very happy to learn that you enjoyed your stay and please come back soon, we would like to share with you all the new amenities and perks we are planning for our resort. Thank you very much for your...

Edmonton
Reviewed 24 October 2015 via mobile

I can never express how deep my appreciation and love for the entire team at Hard Rock Vallarta runs! With the news that category 5 Hurricane Patricia was scheduled to hit the Jalisco region they went into action to inform us, organize us and protect us. The team led by Luis Fabregas and supported by Manuel #Thor, Jeorges, Vivianna &...

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6Thank 3kidtraveller
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hola Darci, We are thrilled by your comments and immensely grateful. Thank you very much for your kind words, we are more than happy to take care of our friends as you experienced and I assure you that our family will continue growing as you are now a part of it. Thank you dearly, Luis Entrala Fàbregas General Manager Hard...

Shawnee, Oklahoma
Reviewed 23 October 2015

Man, the service and amenities were already excellent here. Good food. Beautiful facilities. Lots of fun. Then we get caught here during Hurricane Patricia! 94 awesome employees stayed with those of us who couldn't get out before the storm. We were more than comfortable and almost pampered. We could have spent all day and night in a nearby shelter, but...

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7Thank Daniel Y
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hola Daniel Y, We are very grateful and happy to learn that you have enjoyed your stay even during moments of stress. We take care of our guests as we consider you our friends. We are happy to share our bit of paradise with you and you really make us feel very happy by your kind comments in recognition for...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 23 October 2015 via mobile

Spent 5 nights at this great resort and really enjoyed it. The food was great for the most part (breakfast was fantastic if you like Mexican food) and the drink selection was good. They definitely could step up the beer options, as our cab driver put it "Indio is caca beer..." but the drink selection was great otherwise and you...

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1Thank A TripAdvisor Member
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Guest, It has been our pleasure! Thank you for choosing us, we are happy to learn that you have enjoyed your stay so much and our service. Manny sends his regards and we are looking forward for your next visit. Please don’t hesitate to contact us directly for anything you may need and we will gladly make the arrangements...

Reviewed 23 October 2015

The staff here is just OUTSTANDING!!! Beginning with Julian at check-in, to Rosie and Ray delivering drinks on the beach, to Guadalupe in the market and Dianne waiting on us at our cabana for the day!! Gotta give Rosie, especially, her props!! We tried both the pool and the beach, but after day 2, it was all beach because Rosie...

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3Thank Basil G
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Basil G, Thank you so much for sharing your experience with us. Your comments are much appreciated. I will share your comments with Rosie, Guadalupe and Ray and I am sure they will be very happy to hear from you. It has been a pleasure having you with us and we hope to see you soon and have another...

Haverhill
Reviewed 23 October 2015

I was very excited at the prospect of staying at the Hard Rock Resort. I visit Hard Rock Cafes whenever I am visiting a city that has one. And I collect Guitar Pins. I was not disappointed. The hotel is right on the beach with an amazing pool area. The accommodations were very nice. There was a whirlpool tub in...

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4Thank Nancy M
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hola Nancy M, Thank you very much for coming to visit us. We are delighted by your comments and on behalf of Guadalupe, Rosy and every one of us at the Hard Rock Hotel Vallarta, you rock! Regarding the Gluten Free food and the preparation, we will definitely take your comments in consideration in order to make the proper adjustments...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €321 - €653 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
221 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want a quieter room ask for one not facing the beach. View is not as nice but room will be quieter.”
 of 5 bubbles T2289UAdanieln, 24 Feb 2017 | Read review
“Higher floors (5 or 6) in north wing away from pool and nightly entertainment noise was perfect... just can't see the sunset from there.”
 of 5 bubbles thomasc973, 21 Feb 2017 | Read review
“Pick rooms with a garden view for quiet.”
 of 5 bubbles smrtcar, 20 Feb 2017 | Read review
“do not take pool side view 4th floor over Sun Bar”
 of 5 bubbles A863SOalia, 20 Feb 2017 | Read review
“Beautiful ocean views on 4th floors and higher”
 of 5 bubbles celestial132017, 15 Feb 2017 | Read review
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