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Hard Rock Hotel Vallarta

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Hard Rock Hotel Vallarta
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3,561 Reviews from our TripAdvisor Community

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Showing 2,696: English reviews
Hanover Park, Illinois
Reviewed 5 August 2015

Beautiful resort with amazing servers (Ayala) he was very fun and attentive we definitively recommend him because his service was impeccable. Fierro!!! Overall the hotel was great and Ayala made it a much more pleasant stay.

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Helpful?
Thank Irving M
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Esteemed Irving M, Thank you so much for sharing your experience with us. Your comments are much appreciated. It is inspiring to see that our efforts are appreciated as we are working relentlessly to exceed your expectations with the rock star service that sets us apart. It has been a pleasure having you back and we hope to see you...

San Francisco, California
Reviewed 4 August 2015

I came to the hard rock for a friends wedding and it was a blast! What I liked the most was the theme. I loved the small boutique feel. They had bands playing every night The lobby bar and the wait staff were very attentive. In addition the pool parties were very entertaining and the food was pretty good for...

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Helpful?
Thank Alex V
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Alex V, Thank you very much for your comments. We are happy to see that you had such a great time at our resort. It is gratifying to see that we have exceeded your expectations and that our efforts are appreciated. We would like to have you back soon. Rock on! Luis Entrala Fábregas General Manager Hard Rock Hotel...

Omaha, Nebraska
Reviewed 4 August 2015

This is our third trip to PVR and the first staying a Hard Rock. This is a good place for both family and adults 20-40. We traveled with three families (10 people total). The first room was two adults in their 60's, the second room two adults in late 30's with to kids 11 and 9, and the third room...

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Helpful?
Thank Go_Big_Big
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Esteemed Go_Big_Big, Thank you very much for your comments, we are very glad to see that you had such a great time at our resort. We definitely appreciate to see that our Rock Stars are satisfied and inspires us to keep working and delivering the epic service Hard Rock style. We would like to have you back soon and make...

Alberta, Canada
Reviewed 4 August 2015

We visited Nuevo Vallarta and stayed at the Hard Rock Hotel for a friend's wedding. It is located on a beautiful beach and the hotel and rooms are well appointed, however the service was what exceeded our expectations, especially Rosie! She is a little ray of sunshine, so friendly, energetic and engaging, she even managed to teach my boyfriend some...

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Helpful?
Thank Shayne M
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Esteemed Shayne M! We are thrilled to see that you had such an amazing time with us. We cannot wait to have you back again, it has been our pleasure. We will have the stage ready for another gig together. Rock on! Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Ladera Ranch, California
Reviewed 3 August 2015

The staff at Hard Rock Bend over backwards to give you excellent service. Let me name some special people that made this trip even more memorable and comfortable. Amie, Esequiel, Marco, Victor and our pool bar server Ayala. On the opposite side of service there was a storm and our room floor got flooded. the two ladies that came to...

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Helpful?
1Thank Joe V
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Esteemed Joe V, Thank you very much for sharing your comments with us about your experience. We are grateful for your kindness. We would like to mention that our intention has never been to insult you in any way, we approached you with our disposition and a token of our appreciation for your preference. On behalf of Hard Rock Hotel...

Edwardsville, Illinois
Reviewed 30 July 2015

I can't say enough good things about The Hard Rock Vallarta! Our second visit the second time in a row with our two teenaged kids. The food is great and there are many restaurant choices and something for everyone. There are many activities and tours to choose from, too. The rooms are beautiful and very clean. The service is impeccable...

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Helpful?
1Thank Kathy C
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Kathy C, Thank you for your amazing review, we are very glad to see that your expectations have been exceeded and we would love to have you back. Your appreciation is very gratifying and we look forward for another amazing vacation with you! Sincerely, Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta

Reviewed 28 July 2015

Great room! Great service! Would recommend All staff helpful with booking things both at the resort and at off the resort! We were upgraded upon arrival and everything was wonderful!!!!!!! Pools were nice and beach was great!!

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1Thank Brett V
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear Brett V, Thank you very much for choosing us for such a special occasion. We are always willing to go the extra mile and treat our Rockstars with the epic service that sets us apart. You have experienced our true interest in delivering memorable experiences. We look forward to your arrival and we will have the stage ready to...

Watauga, Texas
Reviewed 27 July 2015

Excellant staff! Our personal assistants, Juan & Ignacio were ready to help in any ay they can. Be sure to ask for them. The entertainment staff was oustanding, Aimee, Manny, Oliver, Saul and Krista was always full of energy and engaging with all the people aroumd them. Ayala and Ray were the best servers around the pool area. Make sure...

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Helpful?
Thank TamJam87
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Dear TamJam87, We are very glad to see that your experience at our resort has been just awesome. We are driven by our guests’ satisfaction and we strive to reach with the epic service that distinguishes us at all times. It has been our pleasure having you with us and we would like to have you back soon for another...

Houston, Texas
Reviewed 27 July 2015

My wife and I just got back from a week at the Hard Rock Vallarta with three other couples. We all had a very nice time there. The facilities were always clean and the food and drinks were plentiful. We stayed in the garden view rooms on 5th floor, but the rooms all had a very nice view of the...

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Helpful?
Thank SplitAG
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello SplitAG, Thank you very much for sharing your experience with us through this channel. We appreciate your comments and it makes us feel very happy to learn that you have enjoyed your stay with us. We will share your comments with our staff in recognition for their efforts and I assure you that they will be very happy to...

Edwardsville, Illinois
Reviewed 26 July 2015

Hard rock hotel. 5 star locTion. 5 atar service. 2nd time we have been here. Came back because of the outstanding service. Juan our concierge took care of our every need. Would reccomend to anyone to come here. Nacho also did an outstanding job with our every need.

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Helpful?
Thank Steve C
Luis E, Director General at Hard Rock Hotel Vallarta, responded to this review

Hola Steve C, Thank you very much for sharing your experience in our hotel through this channel. We are very glad to see that you had a pleasant stay and we would like to make it epic for your third visit. As you have kindly mentioned, our service sets us apart and we are always willing to duplicate efforts to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €308 - €715 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
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Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
192 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quiet, we were in room 4069, view of the ocean, but not pool, which I think made for a much quieter area”
 of 5 bubbles josephgX7255HX, 3 Dec 2016 | Read review
“rooms on the ground floor allow much quicker access to the pool area....”
 of 5 bubbles SkotBeau, 29 Nov 2016 | Read review
“Loved our room-on the 8th floor nice balcony with ocean view!”
 of 5 bubbles 243jayneg, 29 Nov 2016 | Read review
“Make sure you get an ocean view.”
 of 5 bubbles 358loiss, 29 Nov 2016 | Read review
“Avoid rooms above the SunBar! super loud if you're a light sleeper.”
 of 5 bubbles ashkmanngill, 28 Nov 2016 | Read review
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