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Hard Rock Hotel Vallarta

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3,557 Reviews from our TripAdvisor Community

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Showing 2,694: English reviews
Sequim, Washington
1 review
Reviewed 2 days ago NEW via mobile

The Hard Rock resort was fantastic. The all-inclusive feature coupled with 4 restaurants, several bars (including a swim-up bar!) was just outstanding. No worries about how much the meals were costing, no worries about running up a bar tab just made our vacation so carefree and relaxing. I would have given this 5 stars: 1. If they had played more... More 

Helpful?
Thank LouieInSeattle
San Jose, Costa Rica
1 review
Reviewed 2 days ago NEW

Puerto Vallarta/Nuevo Vallarta was never was a vacation spot on my our radar...we went for a wedding and so glad we did We were very very surprised! Had a great time, staff was so friendly and helpful. Rosy my favorite pool waitress was ever cheerful and prompt. Alfonso in Ciao, was always friendly and helpful. Adrian at the pool, was... More 

Helpful?
Thank rsalas1228
Goderich, Canada
1 review
Reviewed 2 days ago NEW

What an amazing trip. Excellent food, rooms, and especially the hospitality. The only problem we encountered was going into Puerto Vallarta and having dinner. The meal was good, but to return home to find that they stole the Visa card number off one of our travelers was very disheartening to say the least. To have several charges placed on their... More 

Helpful?
Thank doakfire23
Edmonton, Canada
Level Contributor
47 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 days ago NEW

Just got back from a 2 week stay at this resort. Our previous visit was when it was still the Vallarta Palace. There have been a number of positive changes including a brand new spa. From the moment we arrived we were made to feel special. Nacho, Julian and Gerardo looked after our every need in a friendly and efficient... More 

Helpful?
Thank joebftsplk
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 3 days ago NEW via mobile

From the beginning, when Carey Driscoll & Beach Bum Vacation helped us book this trip, I had a feeling it would be epic. This travel service combined with the resort definitely met my expectations! A very stylized resort, with extremely attentive staff and service, and any and all amenities you could need. I traveled with my two children of 7... More 

Helpful?
15 Thank Laura F
Thornbury, Canada
Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW

first of all I want to give a shout out to Esmeralda, and Octovio, and Fernando, these are amazing staff, kind, friendly, always a smile on their faces, this is my 5th time to the resort, and it is so wonderful to see them year after year....the resort is clean, the grounds are great, the pools are perfect, what better... More 

Helpful?
Thank SkotBeau
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello SkotBeau, What a great experience, we appreciate your preference very much and it has been an honor for us to be part of such a special occasion. I assure you that we all will remember you and this incredible memory. Welcome to our hard rock family, please come back soon for another amazing experience. We will be waiting for... More 

Cleveland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 days ago NEW

My husband needed a much break from work so we decided to try Hard Rock Vallarta! This was our first time there and it was just the 2 of us! We usually travel with a big group in May so it was a great getaway for the both of us! Having been to the other Hard Rocks in Punta Cana... More 

Helpful?
Thank Jayne G
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Jayne G, Thanks a lot for sharing your experience, we appreciate your comments very much. Please come back soon, we would like to have another amazing vacation with you. Sincerely, Luis Entrala Fàbregas General Manager Hard Rock Hotel Vallarta More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

This is an average hotel. The staff is excellent! However the management and company was at best average. Be aware of the 20 percent charge for any service that you want. You may want to purchase any off-site shows and trip directly with that company. The price is cheaper and you don't have to pay a 20 percent up charge... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
1 Thank larryriley
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello Larry, We are very sorry to learn you didn't have the experience we wanted for you. We assure you we have designed the resort credits to offer you the best of our resort and the region in a more accesible way as we provide with all the security and perks the activities require. We regret we didn't have the... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW

This hotel does not disappoint. Like the other Hotels in the chain they offer suburb services and food and places to see. This hotel is close to the Mall a con for fun shopping and site seeing, you can also get on the beech and experience the night life. The hotel has cabs for a very low cost to get... More 

Helpful?
Thank Lois S
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Dear Lois S, Thank you very much for your kind comments, we appreciate the sentiment very much and it is amazing for us to see how wonderful your vacation was. We are always looking to create amazing experiences for our guests and we are very happy to see that we met your expectations. Thank you very much for choosing us... More 

Nuevo Vallarta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW

We planned a very last minute trip here looking for a peaceful week away in the sun. The weather was fantastic and our hotel bed was big and extremely comfortable...nice sheets and pillows. Lots of towels, cloths and continuously stocked with every thing you could want. Nice turn down service at night and great air conditioning which we appreciated. Entertainment... More 

Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
2 Thank davidwA644EG
Luis E, General Manager at Hard Rock Hotel Vallarta, responded to this review

Hello davidwA644EG, Thank you for taking the time to share your comments with us, we are happy to see that you have enjoyed our hotel and service. We will keep working in order to maintain our high standards and welcome you back with the epic service that sets us apart. See you soon! Luis Entrala Fàbregas General Manager Hard Rock... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Hard Rock Hotel Vallarta is a gorgeous, 348-room beachfront property ideally situated between mountains and the Pacific Ocean, featuring unmatched, all-inclusive luxury accommodations including in-room double hydro spa tubs, fine dining, top-shelf drinks, 24-hour room service, live entertainment and more. One of only three AAA Four-Diamond hotels in the area, this stylish property boasts six restaurants offering tantalizing specialty cuisines, four bars and lounges with top shelf drinks, two large outdoor swimming pools, children's pool, beach volleyball court, Body Rock Fitness Center, unmatched music memorabilia, signature Rock Spa(R), a Rock Shop and much more. The property additionally features 6,300 square feet of meeting facilities. ... more   less 

Additional Information about Hard Rock Hotel Vallarta

Address: Paseo de los Cocoteros 19 - Villa 8 | Bahia de Banderas, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €300 - €718 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hard Rock Hotel Vallarta 4.5*
Number of rooms: 348
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Travelocity, Hotels.com, Booking.com and Jetsetter so you can book your Hard Rock Hotel Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vallarta Palace Hotel Nuevo Vallarta
Vallarta Palace Nuevo
Hotel Style:
#1 Business Hotel in Nuevo Vallarta
#3 Family Hotel in Nuevo Vallarta
#4 On the Beach Hotel in Nuevo Vallarta
#4 Spa Hotel in Nuevo Vallarta
#4 Luxury Hotel in Nuevo Vallarta
#4 Top resorts Hotel in Nuevo Vallarta
#4 Romantic Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel Vallarta staff and other travellers.
192 questions
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Questions? Get answers from Hard Rock Hotel Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the ground floor allow much quicker access to the pool area....”
 of 5 bubbles SkotBeau, 29 Nov 2016 | Read review
“Loved our room-on the 8th floor nice balcony with ocean view!”
 of 5 bubbles 243jayneg, 29 Nov 2016 | Read review
“Make sure you get an ocean view.”
 of 5 bubbles 358loiss, 29 Nov 2016 | Read review
“Avoid rooms above the SunBar! super loud if you're a light sleeper.”
 of 5 bubbles ashkmanngill, 28 Nov 2016 | Read review
“all floors have a great view, I stayed on the 7th floor”
 of 5 bubbles K4409FOthomasw, 25 Nov 2016 | Read review
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