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Occidental Nuevo Vallarta

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Occidental Nuevo Vallarta
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2,585 Reviews from our TripAdvisor Community

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Showing 2,106: English reviews
Langley City, Canada
Reviewed yesterday NEW

My stay was average overall. The food and service was satisfactory. My biggest complaint is my package vacation included airport transfers, but when the taxi took me to the airport, he was not satisfied with just a the tip, he wanted full payment. Rip Off!!! Very disappointing.

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Helpful?
Thank Doreen123321
Westfield, New Jersey
Reviewed 2 days ago NEW

The rooms are up to date and comfortable with new bathrooms and lots of storage. The resort is perfectly clean and maintained with beautiful plantings. The food is excellent with great variety, fresh fruits and vegetables and excellent Mexican dishes. The pools are beautiful and the beach is fantastic -- miles long, perfect sand.

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Thank Star726
Shakopee, Minnesota
Reviewed 2 days ago NEW

Choosing the Occidental Nuevo Vallarta based on a co workers experience the previous month. We were not disappointed, the grounds were in perfect order, the beach is beautiful and the wait staff was wonderful. Two of the wait staff that really went out of there way to make everything perfect were Filberto at the pool bar and Jesus Rodrigues at...

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Thank woodman2104
Commerce, Michigan
Reviewed 3 days ago NEW

While there have been many nice renovations of the common areas since our last stay 2 years ago, other changes have not been favorable. Our room was not ready until well after the check in time of 3:00 pm. No welcome drink (although we were given cookies on checking out). The dinners at the buffet are now average at best....

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2Thank TrueBlueMichigander
St. Walburg
Reviewed 3 days ago NEW

The food and service at this resort is unparalleled! The staff st First Club go out of their way to attend to all a our needs. We can't say enough good things about this service. The food in the main buffet is awesome. ..the new warming plates help keep the food at a consistent temperature.

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Thank richardwm2017
Reviewed 3 days ago NEW

Good resort, we moved here after issues at another resort. Nice public areas, and good room. Staff were generally friendly. Our first day we were welcomed to the buffet restaurant by Erik. What an incredibly friendly and personable server he was. He looked after us whenever he saw us. Generally the employees at the all day buffet were great, as...

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Thank Hotel540
Parksville, Canada
Reviewed 3 days ago NEW

From the easy breezy check-in to the smooth check-out (have experienced nightmares at other resorts) the Occidental Grand is a fabulous property. Clean, well appointed and extremely friendly and helpful staff. We upgraded to First Club and it was well worth it. Our room was spacious and comfortable. Will definitely return again. The Management has put together a great team...

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Thank carol b
Racine
Reviewed 4 days ago NEW

This was our first winter getaway and we loved this property. The facilities were clean and up to date. The staff was always friendly and helpful in making our stay comfortable. We enjoyed their use of language in that they used Mexican phrases when they could and helped us understand by using English when necessary. We were very happy with...

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1Thank Daniel M
Kansas City, Missouri
Reviewed 4 days ago NEW

This resort has great pools, close to ocean, and was easy to get around. There were plenty of chairs near the pool and the ocean.The rooms were clean, but the bathroom has a glass wall which looks into the bedroom. We created privacy by sliding the closet door over the glass wall. The staff is very friendly, there are organized...

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Thank janeinkc
Lakewood
Reviewed 4 days ago NEW

Had a great time with excellent service and accomodations. The new Japanese Restaurant is a great addition along with the 1st and Royal Club pool. The First Club Staff was great as always making our stay very enjoyable indeed.

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Thank R7766AUmichaelh

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The all-inclusive Occidental Grand Nuevo Vallarta is the ideal hotel for families, couples, and friends looking to enjoy a fun vacation on the Pacific shores of Mexico. Recently renovated, Occidental Grand Nuevo Vallarta has been updated with the latest modern amenities and technology to ensure a pleasant stay. The hotel is situated on one of the most beautiful beaches in the Riviera Nayarit, minutes from the Nuevo Vallarta shopping center and the best stores and restaurants in the city. ... more   less 

Additional Information about Occidental Nuevo Vallarta

Address: Paseo de los Cocoteros No. 18 | Villa 8 Fracc. Nautico Turistico, Nuevo Vallarta 63732, Mexico (Formerly Barcelo Occidental Nuevo Vallarta)
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €154 - €348 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Occidental Nuevo Vallarta 4*
Number of rooms: 274
Reservation Options:
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Also Known As:
Occidental Grand Nuevo Vallarta Hotel Nuevo Vallarta
Occidental Allegro Hotel Nuevo Vallarta
Nuevo Vallarta Occidental Allegro Hotel
Hotel Style:
#7 Family Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#9 Romantic Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Occidental Nuevo Vallarta staff and other travellers.
407 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Teach the cleaning staff to count ....we had numerous days in which we were shorted on face cloths and coffee and towels...”
 of 5 bubbles richardwm2017, 17 Feb 2017 | Read review
“Airconditioning on the 4th floor north can be difficult to control at times”
 of 5 bubbles R7766AUmichaelh, 16 Feb 2017 | Read review
“Not a problem with the room at all, however they were late making our room up 4 or 5 times but I realize it is a busy time of year.”
 of 5 bubbles thomasdF311HF, 15 Feb 2017 | Read review
“Ask for a room with a balcony.”
 of 5 bubbles usafchief, 15 Feb 2017 | Read review
“we are royal club members and we hardly used half of the space in the room.”
 of 5 bubbles K9397NQstevens, 15 Feb 2017 | Read review
5 of 5