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ClubHotel RIU Jalisco

17/06/2017 18/06/2017
1 room 2 adults 0 children
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4,371 Reviews from our TripAdvisor Community

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Leicester, United Kingdom
Reviewed 2 days ago NEW

We were staying in the RIU Palace but on checking out we were told our flight to Manchester was delayed by approx 14 hours and the Palace was full so they would need to relocate us to the Riu Jalisco - which was great - all the old suncream and toothpaste etc. thrown away as we thought we were leaving....

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2Thank Mike H
Burnaby, Canada
Reviewed 2 days ago NEWvia mobile

We just spent the week of May 17-24, 2017 at the hotel. It was our first family vacation of our new blended family. Price certainly was a motivator when we booked but we considered room selection as well; there are 5 of us (2 adults, 3 kids 8 and under). The Riu Jalisco through Sunwing vacations seemed to fit the...

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Thank Adrian B
Fayetteville, Arkansas
Reviewed 5 days ago NEWvia mobile

So my wife and I wanted to give a our 18 year old son a nice graduation gift that he'd always remember so we allowed him to bring a friend to Mexico. We picked this Riu because it was a little less expensive than the others in Nuevo Vallarta. We got the guys a nice little room and we went...

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1Thank CoachJJP72701
Reviewed 6 days ago NEWvia mobile

Our trip started off normal as we arrived at the hotel and checked in right away we were greeted with drinks, and the man at the front desk explained where everything was located. When we got to our room it had a very musty/moldy smell. The floors didn't look like they had been cleaned well and the bedding wasn't clean....

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1Thank Julia K
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Reviewed 1 week ago via mobile

My wife and I arrived at the Riu Jalisco on May 13 at 6:30 AM. The front desk and check in process was very fast and friendly. Once we got to our room we had two double beds pushed together we had requested a king bed the resort was only 60% full as we were told. Not a great start...

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Helpful?
Thank Rob P
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your constructive and valued feedback. We regret to read that your first impression of your assigned room did not live up to your expectations. We would like to clarify that bed and room requests are always subject to availability. However,...

Reviewed 1 week ago

Loved our vacation and the size of this resort. Everything was easily accessible and very user friendly to get around. The staff were fantastic and so friendly. We got to know our waiters, bartenders. Our room was well cleaned but we would have preferred one king size bed instead of 2 dbls pushed together but it was cozy and we...

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Thank genesiswelding
Redwood Meadows, Canada
Reviewed 1 week ago

I traveled alone with my two sons (8 and 11 years). My husband surprised us with the trip. He was away for work so couldn't join us. It was such a fantastic trip. From the front desk staff to the vendors on the beach - everyone was so kind and friendly. The resort was an excellent fit for us. Very...

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3Thank michelledouglas2017
Toronto, Canada
Reviewed 1 week ago via mobile

I am a really big fan of the Riu chain of hotels and I have stayed at quite a few. But by far this one was the worst. Hated the lobby and the horrible decor; (if purple could kill). My room was musty and mouldy and my toilet leaked all over the washroom floor the entire week despite informing the...

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2Thank 155019Michael
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation and for sharing your experience with us. As a global brand, we strive to maintain consistent levels of quality in all our hotels. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have...

Minneapolis, Minnesota
Reviewed 1 week ago via mobile

Great spot for a low key girls' trip. We are foodies so we went out for dinner in Bucerías or NV each night after confirming on night one that dinner at hotel is basic. Very adequate for breakfast buffet and lunch as well as drinks. I prefer a la carte for every meal so this will not be a repeat...

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1Thank Amber A
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us. We would like to thank you for bringing up your positive comments about the cleanliness of our facilities and our staff. On the other hand we regret that we could not meet your taste with our dining options but we are...

Reviewed 1 week ago

The hotel Riu Jalisco is an all-inclusive beach-front resort. We visited in May with family including 3 children under age 5. The positives: Grounds are nicely landscaped and clean. Beachfront is adequate - plenty of chairs available and the surf was good for boogie boarding. Staff is friendly, helpful and hard-working. Rooms were clean and spacious enough. There are 2...

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2Thank Terrie G
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts and taking time to give us your feedback. First of all we are very glad to read that you overall had a good time and mentioned that our hotel was a good value for travel in Mexico and we want to thank you very much for your positive words regarding...

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17/06/2017 18/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Babysitting
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Overlooking a stunning white sand beach, the ClubHotel Riu Jalisco is the ideal place to enjoy an unforgettable vacation with your family or friends. This all-inclusive hotel in Vallarta, Mexico offers you a wide array of options in its spacious facilities so that you can enjoy RIU Hotels & Resorts' exclusive service. All of the rooms at the ClubHotel Riu Jalisco are perfectly equipped to offer you all the amenities you could want. In your room you will have satellite TV, air conditioning, a safe, a minibar with a drink dispenser and a balcony or terrace from which to enjoy the stunning surroundings of this hotel in Vallarta. At this all-inclusive hotel in Vallarta you will find 2 pools with swim-up bars where you can cool off and enjoy the Mexican Sun. We also offer you direct access to the beach where you will find a private area for hotel guests. If you want to relax, visit the Renova Spa, a wellness center with beauty services, a variety of treatments, a hydromassage bath and a sauna, so that you return from your vacation feeling as good as new. At the ClubHotel Riu Jalisco restaurants you will be able to enjoy an authentic gastronomic experience, thanks to delicious dishes prepared by our chefs especially for you. You can choose between the best Asian, Mexican and Italian food or you can enjoy an authentic steakhouse at the beach restaurant. In addition, the American buffet breakfast with show cooking stations will give you the energy you need to enjoy your stay to the fullest. At this Mexican complex, a fun time is guaranteed thanks to our entertainment programs and the various sports you can enjoy at our facilities and around the hotel, including volleyball, windsurfing, golf, kayaking or scuba diving classes. At the ClubHotel Riu Jalisco kids will enjoy the Riu Land kids’ club activities at our facilities designed especially for them, such as the kids pool and the playground, and adults will discover the best nightlife at the hotel's nightclub. In addition, our live shows for all audiences will ensure the whole family has fun on their vacation. ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, S/n | Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €138 - €265 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity, Hotels.com, Hotwire, Priceline, Evoline ltd, TripOnline SA and HotelQuickly so you can book your ClubHotel RIU Jalisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for 1 king size bed :)”
genesiswelding, 17 May 2017 | Read review
“Rooms near the entertainment stage are very noisy in the evening.”
784terrieg, 16 May 2017 | Read review
“Room 5201 is quiet and has three beds.”
Jyt822, 12 May 2017 | Read review
“Family rooms offer more space”
trace85, 11 May 2017 | Read review
“Only one set of elevators, so if you need them, ask for rooms closer to the lobby.”
Gibs, 9 May 2017 | Read review
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