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ClubHotel RIU Jalisco

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ClubHotel RIU Jalisco
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4,120 Reviews from our TripAdvisor Community

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Showing 3,599: English reviews
Tavistock, Canada
Reviewed yesterday NEWvia mobile

I honestly would say that this was a great place! I went with my husband, 22 year old daughter and 18 year old daughter. We usually don't go back to a resort as we like to explore new places but, I'D DEFINITELY RETURN! The size of the resort was perfect. It was a lot of fun, great staff, beautiful rooms,...

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1Thank mrsross123
Burnsville, Minnesota
Reviewed 2 days ago NEW

My wife and I went to Mexico for the first time and we stayed at this hotel upon recommendation of others and we had a great time. We booked it as all inclusive and are very happy that we did. The staff at the hotel is great and very helpful.

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2Thank 509derricka
Toronto, Canada
Reviewed 2 days ago NEW

My wife and I have just returned after a 7 day stay at this beautiful hotel.Our room was very clean and nice.The grounds are well maintained,the beach is lovely,the food is excellent,drinks are plenty and the staff is very friendly and obliging.Fortunately the weather also was warm and sunny throughout our stay,without a drop of rain.Also the entertainment each evening...

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Thank johnlobo86
EAST YORKSHIRE
Reviewed 2 days ago NEW

Stayed at Riu Jalsico in November 2016 we were on the top floor right over the front looking out on to the beach view fantastic rooms very clean and well looked after by the maids the service we received from this hotel was second to none we have stayed at many Riu hotels and some should take some tips we...

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1Thank magsblenk
Canada
Reviewed 2 days ago NEW

First let me start by saying that this is our 6th trip to Mexico and 3rd time to Nuevo Vallarta. (We have stayed in a different resort each time). The Good: The RIU Jalisco as a whole is a nice resort which I have rated overall as a 4 but the negatives bring it down to 3.5. The staff are...

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3Thank Lori H
Reviewed 2 days ago NEW

Our one week stay was not bad, it's just that the place is not great. The food is sub-par - lots of starch and deep fried this and that. The juices are all made of drink mix stuff, not fresh squeezed here. Our room was comfortable enough and fairly clean. but everything feels a bit dingy. The staff were lovely...

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1Thank Mojito1873
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. In order to fulfill every guest expectations regarding food, our main buffet and specialty restaurants offer a great range of food options. We were concerned to note that we failed to live up to your expectations. But we can assure you that...

Collingswood, New Jersey
Reviewed 2 days ago NEW

We visited Rui Jalisco for a 50th birthday for a group of ladies. We enjoy all-inclusives and have traveled together on many occasions so this was not our first rodeo at an AI. I understand that not everything is perfect, although this hotel claims to be a 5 star, but it is certainly not even a 4. I'd give it...

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1Thank Deb C
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

Skegness, United Kingdom
Reviewed 3 days ago NEWvia mobile

After reading previous reviews prior to booking, I would agree with many. Not to sound contradictory throughout but the Hotel definitely has pros & cons. The staff are fabulous, cannot do enough and friendly from reception, cleaners right through to bar and waiting staff. The food is as good as a Hotel with 700 rooms and a diverse clientele.can be....

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1Thank amandahb2015
Reviewed 3 days ago NEW

This was my husband and I's first all inclusive vacation and we were very impressed!! We enjoyed every minute!! The hotel staff were amazingly friendly and could speak English quite well!! The grounds were beautiful and the staff never stopped cleaning! The drinks were great, however, varied depending on what bar you got them at. We really enjoyed the pool...

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1Thank Ange C
Minneapolis, Minnesota
Reviewed 4 days ago NEWvia mobile

To get right to the point the food was average at best. Our room smelled like sewer so we always had the door open(our parents room was so bad they requested a move).The highly desired steakhouse was a large wait with a larger disappointment in the quality of food and service. All liquor was copy brands of bottom shelf US...

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Thank Dtsquire
RiuHotelsandResorts, Online Reputation Manager at ClubHotel RIU Jalisco, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We are committed to provide excellent quality of our products and services to our guests. We regret to read that you have left our hotel with an opposite idea in your mind. We appreciate our guests’ comments since they help us improve...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 Miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 6-story building * 2 km / 1.25 Miles from various shops * 13 km / 8 miles from the airport * 300 m / 990 ft. From Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about ClubHotel RIU Jalisco

Address: Avenida de Los Cocoteros, Sn-Lote K, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €149 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — ClubHotel RIU Jalisco 3.5*
Number of rooms: 700
Reservation Options:
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Also Known As:
Clubhotel Riu Jalisco Hotel
Clubhotel Riu Jalisco Riviera Nayarit
Hotel Style:
#15 Spa Hotel in Nuevo Vallarta
#15 Top resorts Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from ClubHotel RIU Jalisco staff and other travellers.
263 questions
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Questions? Get answers from ClubHotel RIU Jalisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on the 3rd floor room#3219 and it was pretty nice and quiet and we did not require to use elevator”
 of 5 bubbles johnlobo86, 17 Jan 2017 | Read review
“High floor room 1632”
 of 5 bubbles magsblenk, 17 Jan 2017 | Read review
“Elevators only go to the lobby level and guest floors 4 and up.”
 of 5 bubbles 542lorih, 17 Jan 2017 | Read review
“Rooms not facing the center are quiet.”
 of 5 bubbles deborahp18, 13 Jan 2017 | Read review
“Top floor has a great view.”
 of 5 bubbles tammyw116, 8 Jan 2017 | Read review
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