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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,597 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Riu Palace Pacifico
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Showing 3,236: English reviews
Reviewed 2 weeks ago

We had an absolutely amazing time the Riu Palace pacific. travelled 23rd November and stayed for two weeks. The food, the weather, the staff and the Hotel in general cannot be faulted. I have never stayed in such a clean hotel. I would walk around the pool area bear footed and I would still have clean feet at the end...

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1Thank Joe H
South Wales
Reviewed 2 weeks ago

A little late adding our review as stayed from 1st Feb until 15th. Nice hotel, good food but the staff made the holiday stand out. We had good service throughout the holiday and the cleaning staff worked hard to make sure the hotel was always spotless. Gamaliel made our last night really special in the restaurant (it happened to be...

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6Thank SouthWalesMicht
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. We welcome all constructive criticism, as it helps us to improve in the future. We are glad to read that you liked the hotel, our cleanliness, the room and the...

Toronto, Canada
Reviewed 2 weeks ago

Resort is nice and clean, dated but clean. Check in was the fastest we ever had, were in our room within 5 minutes. Room was clean but seemed dark, the extra lock on the door didn't work so anyone with a key can walk in in the middle of night, it didn't have the extra latch either. We read on...

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5Thank Davidddd23
Omaha, Nebraska
Reviewed 2 weeks ago

We just got back from a week-long vacation at the Palace. Everything about this resort was great for us and we have absolutely no major complaints. We arrived around 1230 pm, and check-in was very fast. We were allowed to change into our swimsuits so we could enjoy lunch and the pool, and were able to get into our room...

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6Thank Van D
hamilton,oh
Reviewed 2 weeks ago

Beautiful resort, great food (especially specialty restaurants), very clean, and friendly staff. Beach is beautiful but a little hard to walk on in spots. Great walking on sidewalks out front of resort. Turning right out of resort about 0.5 miles is a beautiful walkway lined with palm trees down the center of the road. Felt very safe leaving resort. To...

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Thank suzette w
Reviewed 3 weeks ago via mobile

Again the Riu Palace does not disappoint. Great all inclusive facilities with a good staff. Good options on the menus and fun entertainment. The beach front is kept well manicured and the view out to the bay is nice. We saw some spectacular sunsets.

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1Thank Daniel O
Holland, Michigan
Reviewed 3 weeks ago

Booked through Apple Vacations. Transport to hotel broke down on way to hotel but was quickly resolved. Hotel itself was beautiful but dated. Also the restrooms in the lobby had a terrible odor that they couldn't seem to get rid of no matter how clean it was. We tried each restaurant with all being average with exception of Krystal which...

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4Thank genieofthelight
Dartford, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed at the Palace Pacifico between 22/02/17 - 08/03/17, a party of 2 booked via Thomson; we had an excellent stay. I emailed the hotel before arriving informing them that it was my wife's birthday whilst we were there and if I could purchase flowers; I got an email back with flower options which I purchased. As the Palace...

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7Thank Steve H
Reviewed 3 weeks ago via mobile

This was the second time we've stayed at the Palace. It is remarkably clean, and the staff are very pleasant. Julian was our favorite waiter for breakfast and sometime lunch. He went above and beyond in service, including remembering exactly how many in our group wanted coffee, and one of our party has a Pepsi at breakfast. Food was awesome...

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6Thank Sharon B
DeWitt, Michigan
Reviewed 3 weeks ago

We booked our trip through Apple Vacations including the transport to the hotel, Riu Palace Pacifico. Apple was great because when we were placed on a van to go to the hotel, we waited about 10 minutes for 4 other couples to show up. However, they didn't, so the Apple reps said we had been waiting too long and sent...

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1Thank ksattler

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Spa
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €197 - €359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
594 questions
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Questions? Get answers from Hotel Riu Palace Pacifico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the southside or the Court Yard view floor 5 or higher”
 of 5 bubbles MistyAngel, 26 Mar 2017 | Read review
“Above the 5th floor, the north side has spectacular views”
 of 5 bubbles jerryp113, 26 Mar 2017 | Read review
“Construction next door on the north side at this time (March 2017), starting at 6:30am, 7 days/week”
 of 5 bubbles aimeec309, 23 Mar 2017 | Read review
“May want room higher up on side which entertainment place is as to avoid the noise from 9:30 pm - 11 pm or so.”
 of 5 bubbles drakeharrison, 20 Mar 2017 | Read review
“Higher floor for view”
 of 5 bubbles IQue8, 17 Mar 2017 | Read review
5 of 5