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Hotel Riu Palace Pacifico

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Hotel Riu Palace Pacifico
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3,447 Reviews from our TripAdvisor Community

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Showing 3,099: English reviews
Gatineau, Canada
Reviewed yesterday NEW

We stayed at the Riu pacifico from Jan 7 to jan13,2017. It is our third time at the Palace and the weather was fantastic,sunny for the whole week. The palace is a very clean hotel,food is excellent and retaurants are wonderful. We would like to thanks Blanca at the reception for her excellent service and also for her beautiful smile,she...

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4Thank michel588
Kansas City, Missouri, United States
Reviewed yesterday NEW

I have traveled to several Riu's across Mexico and the Caribbean. This Palace is the smallest one I've stayed in. But, they've got it set up to where people can really spread out. We always found a chair by the pool or on the beach with no problems. The bars inside were always mostly empty, restaurants were never packed, etc....

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4Thank MexicoPro
Saskatchewan, Canada
Reviewed 3 days ago NEW

We were a group of 23 senior ladies staying 7 days in January. We had beautiful ocean view rooms on the upper 4 floors. The check in was quick and efficient and our rooms were spacious and spotless. The common areas were breathtaking especially the lobby area. The beach was spacious with lots of loungers but a little short on...

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6Thank Maureen S
Alberta
Reviewed 4 days ago NEW

We stay at the Palace from Jan 1-8, 2017 with no issues at all. It was a Mom and daughters trip (31 & 18), and just was a wonderful spot for us. We spent most of the time on the beach, drink service was good and hanging out in the ocean was awesome. We always found beach chairs and a...

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4Thank jonesy44
west yorks
Reviewed 4 days ago NEW

Hotel and staff excellent only downside were the majority of American tourists who for what reason seemed to think that they were the only people who deserved to wear inappropriate clothing at meal times ( the dress code in the evening was never observed) and had the right to reserve pool sunbeds from 3am in the morning, which very seldom...

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8Thank jamie1946
San Francisco, California
Reviewed 5 days ago NEWvia mobile

Riu Palace Pacifico was built in 2008 in Nuevo Vallarta. It is very well maintained but rooms are starting to show little signs of wear. High level overview: - Location: Fantastic Nuevo Vallarta beach. Water has waves of course, kids love jumping them and many people swim. Turtles, pelicans and small crabs - Hotel: Please note this is not a...

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4Thank JVDZ7
Reviewed 5 days ago NEW

We got back from this hotel a few weeks ago. Have to say that this is the best hotel that anyone can go to. Reception staff were friendly and helpful at all times. Sandra changed our room to a better location and that really made my holiday. The choice of food was amazing as were the staff. Me and my...

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4Thank shamnow
Elk Mound, Wisconsin
Reviewed 5 days ago NEW

We stayed at the RIU from Jan 4th – 11th with a total of 4 couples. We booked via Apple Vacations and had a smooth transition from the airport to the hotel, complete with cheesy 80s music in the van. Upon arriving at the Palace, we were greeted with fruity drinks and an easy check-in process. I will try to...

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7Thank Momof2crazies
Vancouver, Canada
Reviewed 5 days ago NEW

2nd time here. It is an excellent property, most of the rooms have ocean views. I always ask for the highest floor possible. The restaurants are ok, some better than others. I ate meals at the buffet mostly but took a taxi into Bucerias for supper and nightly entertainment. Notable Restaurants in Bucerias are: Mark's Bar and Grill AAA+++ my...

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2Thank Mark D
Montreal, Canada
Reviewed 5 days ago NEW

It is our first and last experience with the Riu chain . This hotel is a DISASTER! NOISE_Be aware : the hotel is adjacent to another hotel in construction. So from 7a.m to 7 p.m the noise is loud and continous. Since i speak spanish , i complained first to the manager , Paola , and then to the Director...

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5Thank alcrecy
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. We regret that your stay at our hotel did not fulfill your conception in general. Our policy is to make every attempt to please and keep our guests content. We are deeply disappointed to find that our team did not turn around...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €213 - €350 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#10 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
532 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed over the stage and didn't hear much noise. This was on the East side of the hotel.”
 of 5 bubbles MexicoPro, 16 Jan 2017 | Read review
“3022 front of the hotel.views amazing also can hear evening entertainment from balcony and is central to everything”
 of 5 bubbles shamnow, 12 Jan 2017 | Read review
“If you are not happy with your room, go to the front desk and nicely ask them to relocate you”
 of 5 bubbles markd312, 12 Jan 2017 | Read review
“We thought the upgrade to the ocean front room was worth it.”
 of 5 bubbles Milrick, 9 Jan 2017 | Read review
“stay someplace else”
 of 5 bubbles 241innab, 8 Jan 2017 | Read review
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