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Hotel Riu Palace Pacifico

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3,368 Reviews from our TripAdvisor Community

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Showing 3,029: English reviews
Edmonton, Canada
Reviewed yesterday NEW

We stayed at the hotel for a week and had the best service! From our very fast check-in to our equally fast check-out, everything was fantastic! The resort staff and service was very good, which I've come to expect from all the RIU's I have stayed in. This place is a place for romance and fun, not a place to...

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Thank Dellisia
United Kingdom
Reviewed 2 days ago NEWvia mobile

1st time in Mexico and couldn't have picked a better hotel , upgraded room which was worth every penny. It was a proper all inclusive no added extras, named spirits without paying extra , food available 24 hours a day and bar open 24 hours a day. Decent entertainment and excellent food. Staff are all friendly and helpful. Room was...

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3Thank Glyn B
Middlesbrough, United Kingdom
Reviewed 2 days ago NEWvia mobile

The check in was over within seconds with a complimentary cocktail to cool us off after a very long flight...I would definitely recommend the premium seats...the airport experience was horrendous but that's the airport not the hotel....lobby area was very impressive as were the grounds. We couldn't fault the food...so much choice...tried the krystal and mexican restaurant...couldn't get in the...

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4Thank Julie W
Reviewed 3 days ago NEWvia mobile

Stayed in Jacuzzi Suite - Room was perfect size for our 10 night stay - it's huge and it great views and everything we required. Dated but really it didn't make much difference to stay. Pool was good with plenty of chairs to soak up the sun. Swim up bar was average. Little smelly due to some grotty people thinking...

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2Thank Krydon
Reviewed 3 days ago NEWvia mobile

i'm not one for long reviews but we had the greatest two weeks here fabulous weather and food. premium liquor and first class service all the way. Nice and quiet super relaxing and taxis very cheap and friendly if you want to explore. no negatives apart from no toilets near beach area apart from that we loved every minute well...

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1Thank Gavin m
Mountain View, California
Reviewed 4 days ago NEW

My family had such a relaxing stay at the Riu over Thanksgiving. The hotel is just beautiful and meticulously maintained. The staff are cleaning and pruning the hotel and landscape around the clock. The pool and beach are very relaxing. We spent the entire week by the pool and beach and didn't want to move. The food is very good....

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4Thank Meredith H
Hastings, United Kingdom
Reviewed 4 days ago NEW

First I must thank the Manager and staff for a great service even down to a special bottle of wine in the Peninsula restaurant and Zuly for keeping our glasses topped up. FOOD,always plenty to choose from,KYOTO top class stake,GUACAMOLE good Mexican now La TOSCANA 4 Lobster's meals all dry and over cooked,if you wish to eat in an alacart...

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3Thank Richard D
Gulf Shores, Alabama
Reviewed 5 days ago NEWvia mobile

The property: They are cleaning, painting, and making sure everything is perfect around the clock. The pool: Don't skip any water activities, the staff is really fun, especially DJ Ricky. The pool bar is incredible too, the bartenders are a blast! We went in Nov and didn't have any trouble getting chairs. The pool is YUGE. The rooms: Clean, great...

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1Thank Brent S
Toronto, Canada
Reviewed 5 days ago NEW

Stayed for one week in early November. Transfer to the hotel was easy and without incident. Check in was a breeze with pre-prepared packages waiting for us with room key and other info. Hotel is very clean, staff are all friendly and most speaking English. Rooms were cleaned daily. Ate almost exclusively at the buffet which met everyone's needs -...

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3Thank skooter7
Reviewed 6 days ago NEW

We have just returned from a 2 week stay at the Riu Palace and had a great time. Check in was easy we were just handed a envelope with all the details and our bags were brought to the room. The lobby is very impressive and the reception staff were really friendly and helpful. Room The room was lovely really...

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4Thank Gentier
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, Thank you very much for choosing our resort for your vacation and for taking the time to write a comment about your stay. We are glad that you enjoyed your overall stay. First of all we would like to apologise for the described incident and that our management did not solve the problem to your complete satisfaction. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Amex ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G, Nuevo Vallarta 63732, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €204 - €416 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
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Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#7 Top resorts Hotel in Nuevo Vallarta
#7 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#11 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beautiful views, great service and Gold Star treatment”
 of 5 bubbles Dellisia, 5 Dec 2016 | Read review
“There is construction taking place on the adjacent property on the north side of the hotel. Ask for a south facing room..”
 of 5 bubbles skooter7, 1 Dec 2016 | Read review
“building work next hotel so a room with a pool/beach view would be better”
 of 5 bubbles Gentier, 30 Nov 2016 | Read review
“Sea view High floor”
 of 5 bubbles mjbrum, 29 Nov 2016 | Read review
“They were all good”
 of 5 bubbles patrickcY2540RM, 28 Nov 2016 | Read review
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