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Hotel Riu Palace Pacifico

Certificate of Excellence
08/07/2017 09/07/2017
1 room 2 adults 0 children
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3,714 Reviews from our TripAdvisor Community

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Showing 3,344: English reviews
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Leicester, United Kingdom
Reviewed yesterday NEW

May 2017 we return to this hotel as a last minute decision and again you would be nit picking to find fault. Checking in was faultless and easy - 2 of our rooms were wrong one needed to have a walk in shower for disabled access and the other a twin room - all located were double rooms with over...

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1Thank Mike H
Edmonton
Reviewed 3 days ago NEW

Hotel is great, our eight time at this hotel, nice clean rooms and very good food. Nice to see a lot of the same staff and meet new staff willing to help you out. The nightly entertainment is so so but there is always some place to go.

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1Thank EdmontonJimmy
Surrey, British Columbia, Canada
Reviewed 3 days ago NEW

We stayed for a week at this hotel. Our check-in and check-out (even though both were in the middle of the night) were very fast and efficient. The hotel sparkles with cleanliness throughout! The food was excellent at all the restaurants we visited, as well as the buffet. All the staff were very efficient and pleasant. There are palm trees...

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1Thank marjiebentley
Milan, Illinois
Reviewed 5 days ago NEWvia mobile

Went to the Riu Palace Pacifico for a week with just the wife. I'ts not the place it used to be. Btw, 11 times at the Puerto Vallarta Riu's. Not any difference between the Pacifico and the Vallarta now. The wait staff is still awesome, but everything is has been cut back to the point that you are not getting...

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4Thank John H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace Pacifico, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We regret to read that...

merseyside
Reviewed 5 days ago NEWvia mobile

This hotel has both good points and bad points. Starting with the good - Check in extremely fast and well organised Staff from reception to waiters to house keeping are so friendly and kind hearted All buffet meals where delicious and very tasty - massive variety of food also Speciality restaurants are exceptional Massive swimming pool - plenty of sun...

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2Thank kerry281188
Louisville, ky
Reviewed 5 days ago NEW

We checked in for a week stay and were very pleased with the hotel, the food and especially the entertainment staff by the pool. Check in was a breeze and they provide a punch for each person in your family checking in. We stayed on the 1st floor in a junior suite with a king size bed. The room was...

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2Thank lmclaughlin8
Reviewed 5 days ago NEWvia mobile

What a lovely place...no rush for sunbeds and all staff so friendly...was a little worried about tipping but we changed pesos to small denomination at reception and tipped 20 pesos as and when we felt like it and never felt pressured into doing so...ask rep about captain george it's a trip down river and u see crocodiles iguanas and lots...

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2Thank Sue R
Mayfield, United Kingdom
Reviewed 6 days ago NEW

The hotel is large and spotlessly clean,lovely pool area which after a full day can get quite dirty but saying that next morning clean again.. Food is plentifull, buffet much better than themed restaurants but that's my opinion you can always find something to eat which is to your taste. Room always spotless never a concern with safe in the...

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1Thank pigletbev2014
Reviewed 1 week ago NEW

Made this trip with family, a total of 6 people and it was a good trip over all. The Hotel was more than accommodating. For out first all inclusive resort stay I would say that we enjoyed it. We tried to make it to everything the resort had to offer and with a 5 night stay it still wasn't enough...

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1Thank MechAlexx
Reviewed 1 week ago

This was my first time to an all-inclusive and to the Pacific Coast of Mexico. It has a perfect and beautiful location. The exterior is wonderful and the service was really good. I wouldn't give it a full five star rating, but it's a solid 3.5 - 4. I enjoyed having a fully stocked wet bar in my room and...

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3Thank Benjamin H

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08/07/2017 09/07/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
* In Riviera Nayarit, overlooking the Pacific Ocean * Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta * Complimentary sun loungers on the beach * 9-storey building * 5 km / 3.1 miles from various shops * 13 km / 8 miles from the airport * 1 km / 0.6 miles from Flamingos Golf Club * Credit cards accepted: Visa, MasterCard, Discover ... more   less 

Additional Information about Hotel Riu Palace Pacifico

Address: Av. de los Cocoteros, Lote Hotelero G | Riviera Nayarit - Nuevo Vallarta - Nayarit, Nuevo Vallarta 63735, Mexico
Region: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Nuevo Vallarta
Price Range: €172 - €349 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Pacifico 4*
Number of rooms: 445
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotwire, Hotels.com, Travelocity, BookIt.com, RIU Hotels and Resorts, Cheap Tickets, getaroom.com, Cancelon, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Pacifico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riu Palace Pacifico Hotel Riviera Nayarit
Riu Palace Pacifico Nuevo Vallarta
Hotel Style:
#4 Business Hotel in Nuevo Vallarta
#8 Top resorts Hotel in Nuevo Vallarta
#8 Luxury Hotel in Nuevo Vallarta
#9 Spa Hotel in Nuevo Vallarta
#12 On the Beach Hotel in Nuevo Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Pacifico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on floor 7 South Wing outer facing - great views and nice balconies”
123MikeH123, 26 May 2017 | Read review
“Ask for a room overlooking the courtyard.”
marjiebentley, 24 May 2017 | Read review
“The higher up your room, the better the view of the ocean.”
lmclaughlin8, 22 May 2017 | Read review
“Don't choose rooms on the NORTH SIDE. You have limited views and there is a large construction project next door.”
585benjaminh, 19 May 2017 | Read review
“Ocean view rooms are on higher floors.”
trip612, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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