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Hilton Garden Inn Boca del Rio Veracruz

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311 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boca del Rio Veracruz
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Showing 57: English reviews
Seattle, United States
Reviewed 4 January 2015

Beautiful location but, quality of construction and upkeep is poor. I stayed in other hotels in the area. Definitely the price per room in this hotel is not worth the $$. When comparing this hotel to many others in the area, this one comes under them. The cleaning staff must take more pride on what they do in order to...

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Helpful?
Thank Gerardo Q
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Gerardo Q Thanks you for your time and honesty answer this comments. for instance this feedback helps a lot, we analyse all comments and in future stays we can give a better service in all aspects of the hotel. Tripadvisor and staff from the hotel thank you for your feedback. We hope we can see you soon in our...

Mexico City, Mexico
Reviewed 31 December 2014

The hotel is located in a great location near malls, convention center, nightclubs and restaurants, which you can just walk or 5 minutes driving. It offers complementary wifi in public places and in your room but it is but slow. The staff is friendly and the food is ok. One negative issue is that they don't offer 24/7 room service...

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Helpful?
Thank dariogprado
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Dariogprado Thanks you for you time and comments we are glad that your stay was good comfortable. Tripadvisor community and the hotel staff thank you for your honesty. We hope you visit us soon and if you have any comments please contact us and will answer you as soon as possible. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de...

Dallas, Texas
Reviewed 13 December 2014

Enjoyed staying at the HGI in Boca del Rio this week during a short visit to Veracruz. Checked in early with no problems. Staff was professional and friendly and my ocean view room was clean and comfortable. The restaurant service was excellent and the food quite good, competing as it does with the many walkable restaurants. I look forward to...

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Helpful?
Thank BKL57
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear BKL57 Thank you for your comments and time, we are glad that your stay with us was as you planned, for that and many other things we are commited to our guest in all aspects. We thanks you for your feedback that will helps us for future stays. And if you have further questions don´t hesitate to contact us,...

Mexico
Reviewed 11 September 2014

We went recently with a group of friends and the staff was very accessible for all our needs. The staff makes up and will help you resolve most of your needs. It is a clean simple hotel with basic decoration in the rooms. Location is very good and many good restaurants within walking distance. Internet was very good and speed...

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Helpful?
1Thank LuxWorldTraveler
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear supermosh Thank you for your time and comments, from tripadvisor and Hilton Garden we are so happy to know that your stay was satisfactory. We know that our guest are very important to us, and your comments are so helpful to us and our staff. We are so happy that your stay in Hilton Garden Veracruz Boca del Río...

Las Vegas, Nevada
Reviewed 2 July 2014

This Hotel is family and business option in Veracruz is over the Boulevard with a great location, the staff is very friendly, my check in was fast, the rooms are very clean and pretty I had an ocean view, the room has a coffe maker, frigobar, the bed was very cousy and comfortable. The food is awesome, anything you order...

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2Thank anatayla
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Anatayla We´re so thankfull that you took a minute to provide us your valuable comments. For us its a priority to know all our guests opinions and we know that being a business traveler its hard to take a break from duty. It´s so good to know that you had such a nice experience during your stay and that...

Houston, Texas
Reviewed 15 June 2014

Excellent front desk team, happy to serve the guest and helping all the needs. After a very long trip was really reconforting have nice people taking care of us. Thanks team !! you re great. Nice ocean view from room and from the pool. We will come back for sure

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3Thank Gus H
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Gus H Thank you so much for taking a minuto to provide us with your valuable comments, for us it´s very important to know always all our guests opinions. We´re pleased to know that you had such a nice exprecience during your stay it´s so good to know that you recieved a warm welcome from all our staff. We...

Essexville, Michigan
Reviewed 29 March 2014

The entire staff at the Hilton Garden Inn in Veracruz Mexico were excellent. They made my wife and I totally enjoy our anniversary together in this hotel. We would highly recommend this hotel vs any other in Veracruz. We had a wonderful visit. Don't miss out on the hamburgers and hot dogs pool side.!

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1Thank SteveFromTexas
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Steve. We sincerely thank you for choosing Hilton Garden Inn Veracruz-Boca del Río and we appreciate your review comments. We´re so glad to know that you had a pleasant stay at our property, we work very hard everyday to make every guest know they´re welcome and make them feel that way. We sincerely look forward to see you soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in the heart of Boca del Rio has 108 rooms; enjoy first-class facilities, guaranteed fun and excellent service. Be suviaje business or pleasure Hilton Garden Inn find the ideal place to rest the sea or close business space. • Wireless Internet • Suites and Junior Suites with the best sea view • Restaurant 7 am to 11 pm • Lobby bar 12 pm to 11 pm • Coffee and tea in the room • free public heated area • covered parking • direct access to the beach • pool with sea view • Dry Cleaning ... more   less 

Additional Information about Hilton Garden Inn Boca del Rio Veracruz

Address: Boulevard Manuel Avila Camacho s/n, Boca del Rio 94299, Mexico (Formerly NH Veracruz)
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: €58 - €180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Boca del Rio Veracruz 3.5*
Number of rooms: 108
Reservation Options:
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Also Known As:
Nh Hotels Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hotel Style:
#1 On the Beach Hotel in Boca del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boca del Rio Veracruz staff and other travellers.
4 questions
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Xalapa, Mexico
san luis potosi
2 months ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Boca del Rio Veracruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room request when you make reservation or at time of check in.”
 of 5 bubbles TokyoNori, 29 Aug 2016 | Read review
“Get a room as far away from elevators as possible - if you want peace and quite!”
 of 5 bubbles bglewis, 23 Jul 2016 | Read review
“pick ocean view room”
  • view from room
 of 5 bubbles ranaqueretana, 5 Jun 2016 | Read review
“i highly recommend to get the beach view, it's beautiful”
 of 5 bubbles cb-heir, 16 May 2016 | Read review
“its worth the extra few dollars for a seaview room otherwise you face the busy road!”
 of 5 bubbles Bev082, 21 Apr 2016 | Read review
5 of 5
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