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Hilton Garden Inn Boca del Rio Veracruz

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Hilton Garden Inn Boca del Rio Veracruz
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310 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Boca del Rio Veracruz
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Showing 56: English reviews
Windsor, Ontario
1 review
Reviewed 4 September 2016

Excellent hotel. Location is good to access the beach. And it locate very safe place so that I can jogging in the morning and evening. There are lots of restaurants near hotel. They have nice outdoor pools.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ilgeunb
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Ilgeunb Thank you for taking a moment to share your experience. I am happy to hear you found that your stay was great. We look forward to welcome you back to our hotel in the future. You can count on us! Sincerely, Francisco Palomo Marketing Manager Optima Hoteles de México More 

Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2016 via mobile

Nice Hotel to stay for long time as well Rooms are clean with big beds and nice ocean view. International breakfast not included. One bad thing is the cooling system in the room very noisy. You cannot take it on during the night. There's a nice swimming pool where you can relax after a long working day. It close at... More 

Helpful?
Thank Andrea S
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Andrea S Thank you for choosing Hilton Garden Inn Veracruz Boca del Rio, hope you had a great time and sirvice during your stay, we are happy for you and hope we can see you soon here in Veracruz. If You have further questions we are at your service. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

tokyo
Level Contributor
389 reviews
260 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 29 August 2016

Very friendly front desk lady staff welcomes me. Room is clean and coffee maker helps me to relax after long bus ride from Oaxca. Unfortunately the day I checked in was very windy day and could not use outside pool and walk Mexican golf seaside. Restaurant is reasonable and quality is good. I would like to come again on a... More 

Helpful?
Thank TokyoNori
F_Castillo_L, General Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Guest: Thank you for taking a moment to share your experience. I am happy to hear you found the friendly staff to your liking. We look forward to welcoming you back to our hotel in the future. Thank you again, for your trust and loyalty At Hilton Garden Inn, we promise to do whatever it takes to ensure you... More 

Saint Louis, Missouri
1 review
Reviewed 25 August 2016

Excellent Service!!! the restaurant people very nice, front desk!! the bartender -the room was very clean the security on the pool was excellent to.. My family was very happy Thanks for everything....

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Irene H
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Irene H Thank you for taking a moment to share your experience. I am happy to hear you found the costumer care is outstanding to your liking. We look forward to welcome you back to our hotel in the future. You can count on us! Sincerely, Francisco Palomo Marketing Manager Optima Hoteles de México More 

Saltillo, Mexico
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2016 via mobile

It is not only the excellent facilities, comfy beds or delicious variety of dishes but the kindness, helpful, and exceptional service from all the staff at the hotel. I think that's all you need to complete you vacations experience to be perfect. Thank you very much for the warm service during our stay. No doubt this Hilton Garden Inn should... More 

Helpful?
1 Thank JDStefano
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear JDStefano Thank you for all your time and feedback hope you had a great time here in Hilton Garden Veracruz, our staff is very happy that all your trip was a war a peaceful trip. Hope we can see you soon here. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Conroe, Texas
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016

Did not get the room I had reserved (high floor ocean view) but room was clean. Bathroom sink was slow draining and air conditioner was wall type (below window) and was very noisy. Also bed was hard as a rock. Otherwise, room was comfortable and staff was very friendly and helpful. Restaurant waitstaff were quick and food was good. Wifi... More 

Helpful?
Thank bglewis
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear bglewis Thank you for all your time and feedback all tripadvisor community will appreciate it, all our staff are happy that you had a great time and hope we can see you soon here in Veracruz. Have a great week. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

queretaro
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 5 June 2016

Spent one night, yet enjoyed it to the full. Nice beach view, great service and staff very kind. View is great, the rooms are very clean, wifi free .... a little slow but functional. The location is superb.

Helpful?
Thank ranaqueretana
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear ranaqueretana Thank you for your time and feedback this help us a lot, hope you had a great time here in Veracruz Boca del Rio. All our staff thank you for all you comment. hope we can see you soon here in Hilton Garden Inn. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

Nottinghamshire, United Kingdom
1 review
Reviewed 29 May 2016

An absolute disgrace!!! Really dangerous and unsafe hotel!! AVOID AT ALL COST!! There was a fire at the hotel on Saturday night, the alarms didnt go off and the management failed to raise the alarm about the incident for over 40min. They didnt offered to first aid to the guest and expected for them to go back to their rooms... More 

Helpful?
Thank melmuk-2016
F_Castillo_L, General Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Guest, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations, even when our safety standars they were activate Your comments will help us as we continually work to improve our guest experience. We review our... More 

Geronimo, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 May 2016

From the moment I arrived at the hotel, I was welcomed like a long lost relative. The customer care is outstanding. Everyone is more than willing to ask if you want or need anything else to make your dinner, breakfast or drink more enjoyable. My hat is off to the senior management of this hotel in training the staff how... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michael S
F_Castillo_L, General Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear Costumer: Thank you for taking a moment to share your experience. I am happy to hear you found the costumer care is outstanding to your liking. We look forward to welcoming you back to our hotel in the future. You Can Count On Us! Sincerely, Fidel Castillo L. General Manager More 

Vancouver, Canada
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 17 May 2016

The Port of Veracruz is terrific. There is a lot to do, people are very nice and food is awesome. I stayed 3 nights.I was so pleased with the facility. The bedrooms were big and clean, comfortable big beds, ample washroom, nice toiletries. Bar staff were great and helpful. It was great that every night there was nice water and... More 

Helpful?
Thank cb-heir
hotelesoptima, Marketing Manager at Hilton Garden Inn Boca del Rio Veracruz, responded to this review

Dear cb-heir Thank you for all your feedback we appreciate it, we are happy that all your stay was a great esperience, and hope we can see you soon here in Veracruz Boca del Rio. have a great day. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México More 

157 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Wheelchair Access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn hotel in the heart of Boca del Rio has 108 rooms; enjoy first-class facilities, guaranteed fun and excellent service. Be suviaje business or pleasure Hilton Garden Inn find the ideal place to rest the sea or close business space. • Wireless Internet • Suites and Junior Suites with the best sea view • Restaurant 7 am to 11 pm • Lobby bar 12 pm to 11 pm • Coffee and tea in the room • free public heated area • covered parking • direct access to the beach • pool with sea view • Dry Cleaning ... more   less 

Additional Information about Hilton Garden Inn Boca del Rio Veracruz

Address: Boulevard Manuel Avila Camacho s/n, Boca del Rio 94299, Mexico (Formerly NH Veracruz)
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: €58 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Garden Inn Boca del Rio Veracruz 3.5*
Number of rooms: 108
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, HotelTravel.com, Hotels.com, Odigeo and Travelocity so you can book your Hilton Garden Inn Boca del Rio Veracruz reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Hotels Veracruz
Hilton Garden Inn Boca Del Rio Veracruz Mexico
Hotel Style:
#1 On the Beach Hotel in Boca del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Boca del Rio Veracruz staff and other travellers.
4 questions
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Xalapa, Mexico
san luis potosi
2 months ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Boca del Rio Veracruz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room request when you make reservation or at time of check in.”
 of 5 bubbles TokyoNori, 29 Aug 2016 | Read review
“Get a room as far away from elevators as possible - if you want peace and quite!”
 of 5 bubbles bglewis, 23 Jul 2016 | Read review
“pick ocean view room”
  • view from room
 of 5 bubbles ranaqueretana, 5 Jun 2016 | Read review
“i highly recommend to get the beach view, it's beautiful”
 of 5 bubbles cb-heir, 16 May 2016 | Read review
“its worth the extra few dollars for a seaview room otherwise you face the busy road!”
 of 5 bubbles Bev082, 21 Apr 2016 | Read review
5 of 5
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