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Holiday Inn Veracruz-Boca Del Rio

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Holiday Inn Veracruz-Boca Del Rio
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176 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Tijuana, Mexico
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

A great hotel at a reasonable price. Location is excellent, walking distance (several blocks) to WTC for conference, near many restaurants. Note that the Holiday Inn Express is adjacent, which could cause some confusion when making reservations. Check-in was quick and efficient. All services were great. Taxis readily available at all times. All staff were very helpful, courteous and friendly.... More 

Thank AmigoArturoArturo
Mexico City, Mexico
Level Contributor
26 reviews
11 hotel reviews
Reviewed 30 September 2016 via mobile

This is not the best hotel, the food of the restaurant is nos the best and the gym is really old, but it have a great location near all the restaurants and convention center, so if you go to a trade show this is a good place, by the way they have a nice pool.

Thank PpAlex77
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear PpAlex77, Thank you for staying with us and taking the time to express your thoughts and concerns. I am pleased to know that our location was convenient for your needs. On the other hand, it is regrettable that issues with the food in our restaurant and that you found our gym to be old prevented you from fully enjoying... More 

San Jose, California
Level Contributor
101 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 12 September 2016

I stayed at this hotel while visiting Veracruz for work. I've stayed at the Galeria Plaza across the street a view times, but I wanted to be closer to the promenade and have access to a nicer pool, so I chose the Holiday Inn. This hotel was very good - I'd stay here again. My room was comfortable, spacious, and... More 

Thank november_moon
Mexico City, Mexico
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 August 2016

The Good Location - Right at the start of Malecón, next to a shopping mall and nice view of the sea. Great place to start a morning run. Food - Good Buffet for breakfasts specially Sunday`s Brunch when several locals comes to enjoy a great Mexican offering. Pools - One big pool with perfect temperature and a section with ceiling... More 

Thank Kike_Mex
Tucson, Arizona
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2016

Was not perfect because these were a grup and people on front desk were unpolite so i think they could be moré preparated to recive at theyre costumers. Food Was fine and location very good. I will give the o they oportunity

Thank kathryn254
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear kathryn254, Thank you for your comments about your recent stay. I am glad that you found our location ideal and the food served suited your liking. However, I am sorry for the unusual occurrence at reception and if the service provided was a let down. I hope you give us another try should your travels bring you back to... More 

Monterrey, Mexico
Level Contributor
33 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 May 2016

I just returned from Veracruz, Mexico in a Business and Educational Trip. I expended 4 days in attending a National Meeting. More than 1000 people were sharing the WTC in the main avenue. I was in the City severals years ago and I kept my distance due to the bad news about high insecurity and a lot of crime during... More 

Thank daguirrem
IHGService, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear daguirrem, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our hotel to be clean and we certainly appreciate your nice... More 

Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 February 2016 via mobile

Very nice hotel very clean, good costumer service, very nive restaurant, near of Andamar mall, and grand plaza mall and world trade center of veracruz, very near of five stars restaurants and night life of city, at 20 min to airport. Very recommendable.

Thank Eliseo L
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2015 via mobile

Booked a standard room and during check in I changed it to a master suite as I wanted to have a nice tub to relax. To make the story short... NO HOT WATER AT THE ROOM , at least I reported it 4 times, many appologies but no fix. So I payed triple price for something I couldn't use... Yes,... More 

Thank CarlosRocha123
IHGCare, Guest Relations Manager at Holiday Inn Veracruz-Boca Del Rio, responded to this review

Dear CarlosRocha123, Thank you for taking the time in posting a review about our property on TripAdvisor. Our hotel is committed to providing our guests with the highest quality services and facilities I regret to read about the issues you had with the room that you received. I am sorry for the disappointments you had with the hot water and... More 

Puebla, Mexico
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 14 August 2015

We stay there several night with two kids and the hotel had a very nice pool and an activity room for small kids Didn´t try the restaurant but everything was excellent but the keys that lost the information every day

Thank Engin22
Zug, Switzerland
Level Contributor
96 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 July 2015

I will definitely not choose this one for a romantic weekend, but it was comfortable, clean and the breakfast offered a lot of choices. I had a room with view on the sea, which is always relaxing for me. Otherwise, nothing very remarkable about the place, which is quite far from the historical center.

Thank Dom_Bourgeon

14,752 photos of this hotel

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Pool/Beach Area (16)
Room/Suite (5)
View from Room (12)
Dining (1)
Hotel & Grounds (3)
Bathroom (2)
Other (13)

Management photos: Courtesy of the property manager

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Hotel & Grounds (4532)
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Business Centre/Function Rooms (872)
Dining (383)
View from Room (1)
Other (1306)
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  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Room Service
  • Free Parking
  • Meeting Rooms
Official Description (provided by the hotel)
The Holiday Inn Veracruz-Boca Del Rio is located near the Americas Mall and just a block from the World Trade Center. It has wonderful outdoor pools, one indoor pool, beautiful gardens, fountains and meeting rooms. Enjoy the delicious dishes in the 'Las Ventanas Restaurant' services have ocean view. ... more   less 

Additional Information about Holiday Inn Veracruz-Boca Del Rio

Address: Boulevard Adolfo Ruiz Cortines 4298 | Fracc. Costa De Oro, Boca del Rio 94299, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Veracruz > Boca del Rio
Price Range: €68 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Veracruz-Boca Del Rio 3*
Number of rooms: 158
Reservation Options:
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Also Known As:
Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz
Veracruz Holiday Inn
Holiday Inn Veracruz-Boca Del Rio Mexico
Hotel Style:
#2 On the Beach Hotel in Boca del Rio
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Veracruz-Boca Del Rio staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Veracruz-Boca Del Rio staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor”
 of 5 bubbles kathryn254, 13 Jun 2016 | Read review
“Ask for Ocean View Room. The view is very nice.”
 of 5 bubbles daguirrem, 6 May 2016 | Read review
“Ask for a beach view.”
 of 5 bubbles 607angelh, 13 Apr 2015 | Read review
“Avoid room 351 - it sounded like there was an aircon unit placed directly up the roof or against the wall. It was humming the whole night - not the best preparation for an important meeting the following day”
 of 5 bubbles 35Edwin, 10 Apr 2015 | Read review
“don't choose any rooms, because they will not be ready when you arrive....”
 of 5 bubbles achang2639, 29 Jun 2014 | Read review
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