We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Castelo Hotel

    Av. Las Americas 241 | Fracc. Las Américas, Boca del Rio 94299, Mexico
    Save
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$74
          US$70
          SAVE US$4
          US$74
          US$70
          SAVE US$4
          US$74
          US$70
          SAVE US$4
          Traveller (18)
          Room & Suite (13)
          Pool & Beach (2)
          Hilton Garden Inn Boca del Rio Veracruz
          387 reviews
          #2 of 25 hotels in Boca del Rio
           
          Hotel Indigo Veracruz-Boca del Rio
          158 reviews
          #8 of 25 hotels in Boca del Rio
           
          Holiday Inn Veracruz-Boca Del Rio
          197 reviews
          #9 of 25 hotels in Boca del Rio
           
          Holiday Inn Express Veracruz Boca Del Rio
          87 reviews
          #11 of 25 hotels in Boca del Rio
           
          Overview
          • Excellent26%
          • Very good41%
          • Average22%
          • Poor6%
          • Terrible5%
          15 Jan 2017
          “Accosted by security, front desk bothered my middle of night arrival”
          20 Sep 2015
          “Nice place, in front of malls”
          Free Wifi
          Free Parking
          Breakfast Available
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Family Rooms
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Self-Serve Laundry
          Babysitting
          4.0 Star Hotel
          All hotel details
          Hilton Garden Inn Boca del Rio Veracruz
          387 reviews
          #2 of 25 hotels in Boca del Rio
           
          Hotel Indigo Veracruz-Boca del Rio
          158 reviews
          #8 of 25 hotels in Boca del Rio
           
          Holiday Inn Veracruz-Boca Del Rio
          197 reviews
          #9 of 25 hotels in Boca del Rio
           
          Holiday Inn Express Veracruz Boca Del Rio
          87 reviews
          #11 of 25 hotels in Boca del Rio
           
          {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$70.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Boca del Rio hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "7270159bdb5f4a6fb65ab746956c4844", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1200068,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34821591],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":72,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"7270159bdb5f4a6fb65ab746956c4844","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":74,"lowestMetaPrice":70,"additionalPartner":false,"highestMetaPriceDisplay":74,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":74,"lowestMetaPrice":70,"highestMetaPriceDisplay":74,"hotelName":"Castelo Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjcyNzAxNTliZGI1ZjRhNmZiNjVhYjc0Njk1NmM0ODQ0IiwiQUlLIjoiZWNlYzM1ODg1MTZiNDUxNThmZTczODg3MjFhMTBkN2YifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$70", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79470797":"CheapTicketsEWS","53954037":"TravelocityEWS","32647073":"Expedia","34821591":"BookingCom","109268118":"HotelsCom2IB","65717443":"Hotwire","78915912":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}}}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}}}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}}}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (79)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 8 reviews

          Reviewed 15 January 2017 via mobile

          Had I known I would have been met by unfriendly, rude front desk staff due to my 3am arrival I would have just slept at the airport. During a high demand season I didn't want to risk getting turned away from the best hotels on...More

          Thank Arturo V
          Reviewed 20 September 2015

          I enjoyed my stay in this hotel, the rooms were tidy and the staff helpful. While I went out to see some work related stuff my wife was able to go to the mall that is crossing the street. The only thing I would have...More

          Thank John L
          Response from GerenciaCastelo, Gerente at Castelo HotelResponded 23 November 2015

          Dear John L, Thank you for your comments and feedback on your last stay with us. We are glad to know that you and your wife enjoyed our facilities as well as our brunch and we hope to see you soon again with us in...More

          Reviewed 22 July 2015 via mobile

          I am a regular traveller to Boca del Rio, usually booking at IHG Hotels, however due to the high season I was forced to experiment. The hotel in general has a nice appearance, the rooms are clean and cozy. My bad experience started with the...More

          Thank mexcbeto
          Reviewed 10 September 2014

          I enjoyed the hotel and the restaurant. It is located in a very good place to go walking around. The beach is close by and there are many places to go shopping. I would recommend this hotel to anyone.More

          1  Thank Far_Beyond_Me
          Response from GerenciaCastelo, Gerente at Castelo HotelResponded 24 November 2014

          Dear Mr Far Beyon, Thank you for taking the time to let us know about you stay with us, comments like these motivate us to continue in our efforts to provide the best service. We are glad that you enjoy our service and facilities and...More

          Reviewed 24 May 2014

          This is a newer hotel in the area between Veracruz and Boca Del Rio. Clean and very centrally located to those two destinations. The mall is right across the street. The rooms are very well lit with a small balcony. The elevators are a bit...More

          1  Thank John R
          Response from GerenciaCastelo, Gerente at Castelo HotelResponded 1 August 2014

          Dear John R, Thank you for letting us know about your stay with us. We are glad that you enjoyed your visit and that you liked our rooms. We will use your feedback to continue to improve our services. We hope to see you soon...More

          Hilton Garden Inn Boca del Rio Veracruz
          387 reviews
          #2 of 25 hotels in Boca del Rio
           
          Hotel Indigo Veracruz-Boca del Rio
          158 reviews
          #8 of 25 hotels in Boca del Rio
           
          Holiday Inn Veracruz-Boca Del Rio
          197 reviews
          #9 of 25 hotels in Boca del Rio
           
          Holiday Inn Express Veracruz Boca Del Rio
          87 reviews
          #11 of 25 hotels in Boca del Rio
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Room Service
          • Spa
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Meeting Rooms
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Banquet Room
          • Self-Serve Laundry
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Spa
          • Hot Tub
          Details
          • Price range
          • US$62 - US$98 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #3 Spa Hotel in Boca del Rio
          • Room types
          • Family Rooms ,
          • Accessible rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 141
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Hotwire, Travelocity, Priceline, Booking.com, TripOnline SA, Cancelon, Cheap Tickets and HotelQuickly so you can book your Castelo Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Central Mexico and Gulf Coast >
          • Veracruz >
          • Boca del Rio
          • Also Known As
          • Castelo Hotel Veracruz/Boca Del Rio, Mexico
          Add Photo Photos
          Traveller (18)
          Room & Suite (13)
          Pool & Beach (2)
          Hotel & Grounds (18)
          Bathroom (1)
          Family and Play Areas (1)
          Business Centre & Event Rooms (1)
          Nearby
          Holiday Inn Express Veracruz Boca Del Rio
          87 reviews
          .27 km away
           
          Hotel Indigo Veracruz-Boca del Rio
          158 reviews
          .24 km away
           
          Holiday Inn Veracruz-Boca Del Rio
          197 reviews
          .37 km away
           
          Galeria Plaza Veracruz
          277 reviews
          .28 km away
           
          Nearby Restaurants
          Villa Rica Mocambo
          893 reviews
          1.20 km away
          Cafe la Parroquia
          249 reviews
          .38 km away
          Casa Nouvelle
          43 reviews
          .45 km away
          Olive Garden Plaza Andamar Boca Del Rio Veracruz
          88 reviews
          .36 km away
          Nearby Attractions
          Plaza Banderas
          9 reviews
          3.24 km away
          La Josefina
          9 reviews
          2.18 km away
          Aquarium of Veracruz
          1,510 reviews
          5.39 km away
          Museo Teodoro Cano
          15 reviews
          5.87 km away
          Questions & Answers
          Get quick answers from Castelo Hotel staff and past guests.
          Note: your question will be posted publicly on the Questions & Answers page.
          Posting guidelines
          Submit
          Room Tips
          "Choose a room with pool view."
          Read review
          "The elevators are a bit slow, but you will want a room on the upper floors if you are on the street side..."
          Read review
          "A room at the back of the hotel might be a little quieter than on facing the highway, but my roomed faced the..."
          Read review
          "Ask for an odd number room or ask specifically not to face the street which is in front of a mall with a lot..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing