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Mayan Palace

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02/04/2017 03/04/2017
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739 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Florence, Arizona
Reviewed 27 April 2015

I am posting this review here because there isn't a category for Grand Mayan Puerto Penasco at this time. The Grand Mayan is a work in progress. Presently one of the buildings is ready for occupancy. The lazy river, pools, swim up pool bar and the outdoor restaurant, Ola Mulata are open. The landscaping shrubs and trees are young and...

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5Thank cabodeb
Winslow
Reviewed 27 April 2015

Date of trip was 4/19/15-4/26/15. I have been going to the Mayan Palace for 5 years. We go with friends who are owners. The reviews already posted tell good stories. Here's my two cents and a photo of the new pool area. Make sure you know which accomidation you are signing up under. There are many Mayan levels. There is...

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3Thank tedpatewinslow
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear tedpatewinslow: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. Rest assured that your comments will be taken into consideration. Our primary goal is to ensure our guests are able to relax during your much deserved vacation. Lastly, we are pleased to clarify that the lazy river is exclusive...

Lake Havasu City, Arizona
Reviewed 25 April 2015

Check in using Interval International reservation was a real hassle. Checked in at counter. Sent to sales rep who tried to enroll me in a sales session. They gave me a wrist band that I had to wear the whole time staying at hotel. I could not get a room key before being subjected to their sales pitch/wrist band attachment....

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3Thank Gary M
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Gary M : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are happy that you liked the grounds and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. However, we are disappointed that we were...

Los Ranchos de Albuquerque, New Mexico, United States
Reviewed 23 April 2015

I love this resort and my husband and I have stayed here 3 times and look forward to returning again. It has spoiled me for pristine beaches and enjoy walking the endless shoreline. Our favorite meal is Mayan nachos on the beach at sunset with the required margarita of course. The spa is very nice, the condo spacious and well...

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4Thank Nancy Y
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Nancy Y : Thank you for taking the time to provide us your feedback about your recent stay at Mayan Palace. We are happy that you liked our food options, pools and spa services. We take great pride in creating incredible vacations and after receiving your remarks, it is great to confirm we have succeeded in doing so for...

Phoenix, Arizona
Reviewed 23 April 2015

My husband and I went to the Mayan Palace for a getaway from Phoenix. We were pleasantly surprised. We had a basic room which fit our needs. The resort isa half hour from Puerto Penasco. We drove in one day. The beach is lovely. The pool area nice. They had frequent happy hours and specials throughout the day which made...

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Thank unapaginamas
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear unapaginamas : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities, the pools and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most...

Fishkill, New York
Reviewed 22 April 2015

If you want to enjoy you vacation and more importantly, your family and friends, this is the place. Championship golf course, miles and miles of unspoiled beach, various watercraft and activities for all.

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Thank gypsykab
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear gypsykab : We really appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our facilities. Our goal is to make each one of our guests’ vacations relaxing and we look to please them by making sure they receive...

Lafayette, Colorado
Reviewed 21 April 2015

This was our second trip to the Mayan Palace so we knew a little about what to expect. We were able to snag an ocean view room without the sales pitch. Even though the room was in the newer building it overlooked the Grand Mayan pool which had construction going on usually until 2am every day and when they started...

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1Thank Debbie S
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Debbie S : Thank you so much for choosing Mayan Palace for your vacation and for sharing your review with us. We truly appreciate your kind words about our housekeeping and activities staff, as they are always looking to surpass our clients’ expectations of genuine hospitality by providing service excellence. It appears as though not all your expectations were...

Glendale, Arizona
Reviewed 21 April 2015

I took a weekend getaway with my fiance' and we enjoyed our stay very much! All we did was relax on the beach and enjoy the multiple happy hours extended to us. The resort is a little ways out of town but we never felt the need to leave the resort at all since we just wanted to relax. There...

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2Thank Yvette J
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Yvette J : Thank you very much for providing your comments about your vacation at Mayan Palace. We are pleased to learn you had a wonderful vacation, that you enjoyed our food options and took advantage of the promotions available during your stay. We will gladly share your comments with our staff as well. We are certain them will...

Tucson, Arizona
Reviewed 9 April 2015

Spent 4 nights here and enjoyed the new Rio Lento (Lazy River) and all the amenities. Room was lovely at the Grand Mayan and ocean view. So beautiful and relaxing. Lots of pressure here to attend one of their "sales presentations." They lure you with a free breakfast that probably only cost them dollars. Your better off bringing your own...

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7Thank MegenW
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear MegenW : Thank you for providing your comments about your vacation at The Grand Mayan . We are pleased to learn our restaurants’ staff was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you enjoyed the facilities and accommodations. We are grateful for your...

New Berlin, Wisconsin
Reviewed 8 April 2015

Don't worry about the timeshare scare tactics - we went to the presentation due to the tempting kickbacks and didn't find the participants to be an more pushy than others we've been to. The beach is the best running beach I've ever seen; mile upon mile of packed sand. It's great for families as well, dueto the fact that the...

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5Thank Kelly K
Socialmediamanager1, Manager at Mayan Palace, responded to this review

Dear Kelly K : Thank you for taking the time to provide us your feedback about your past stay with us at Mayan Palace. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. We are glad to learn you enjoyed our pool. Rest assured that your comments will be...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities

Additional Information about Mayan Palace

Address: | Km. 24 Carretera Penasco-Caborca, Puerto Penasco 83500, Mexico
Region: Mexico > Northern Mexico > Sonora > Puerto Penasco
Price Range: €93 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mayan Palace 4.5*
Number of rooms: 263
Also Known As:
Mayan Palace Puerto Penasco Hotel Puerto Penasco
Wyndham Puerto Peñasco
Mayan Palace Penasco
Puerto Peñasco Wyndham
Mayan Resort Puerto Penasco Mexico
Mayan Palace Puerto Penasco, Mexico - Sonora
Hotel Style:
#1 Best Value Hotel in Puerto Penasco
#2 Luxury Hotel in Puerto Penasco
#3 On the Beach Hotel in Puerto Penasco
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace staff and other travellers.
133 questions
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Questions? Get answers from Mayan Palace staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request gulf view, one can hear workers on the other side early in morning”
 of 5 bubbles fibamorado, 18 Mar 2017 | Read review
“Read the review and know what to expect.”
 of 5 bubbles azsoftballmom1, 17 Mar 2017 | Read review
“Stay at the Grand Mayan and request a suite facing the beach.”
 of 5 bubbles foreandaft, 2 Mar 2017 | Read review
“Ask for a ground floor there are no elevators.”
 of 5 bubbles 54terryc, 1 Mar 2017 | Read review
“High floor, no adjoining door.”
 of 5 bubbles bearhug68jr, 14 Feb 2017 | Read review
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