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28/1/2018 29/1/2018
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    Mayan Palace

    Km. 24 Carretera Puerto Penasco-Caborca | Ejido Miramar, Puerto Penasco 83500, Mexico
    Hotel website
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    28/1/2018 29/1/2018
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    Traveller (669)
    Pool & Beach (213)
    Room & Suite (101)
    • Excellent37%
    • Very good31%
    • Average16%
    • Poor7%
    • Terrible9%
    Travellers talk about
    “indoor pool” (63 reviews)
    “golf course” (95 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf course
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Write a ReviewReviews (833)
    Traveller rating
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    1 - 5 of 727 reviews

    Reviewed 1 week ago via mobile

    Not only is the most beautiful resort in rocky point, it’s also the best investment for your vacation dollars! 100% recommended... food, beach, people, and the other Vidanta resorts all over mexico are breathtaking as well

    1  Thank Rodrigo A
    Reviewed 1 week ago

    We stayed at the Encanto Living condos close by and we did have two dinners at the restaurant. Good service, good view, and the food was above par. I had the buffet both times which was plentiful, with the first night (Saturday) having more to...More

    2  Thank br0za1205
    Reviewed 1 week ago

    the service at the mayan palace was terrible. lack of communication was the same. the rooms do not look the same as pictures on site, need repair. it is not a vidanta resort quality resort. prices take advantage of the people that go there without...More

    Thank joseph c
    Response from VidantaMgmt, Manager at Mayan PalaceResponded yesterday

    Dear joseph c : Thank you very much for submitting your review of our resort. We apologize on behalf of our teams Mayan Palace that we did not provide you with the stay that you had imagined. Your experience is not the typical standard of...More

    Reviewed 1 week ago

    I just visited the Mayan Palace again last week. It was never a great hotel but it has changed for the worse. I believe that they may have changed management companies because the service has changed drastically. Their prices have increased as well. You used...More

    Thank One_Must_Travel-1
    Response from VidantaMgmt, Manager at Mayan PalaceResponded yesterday

    Dear One_Must_Travel-1 : We truly appreciate the time you have taken to share with us your impression about your stay at. We are happy you enjoyed our grounds, landscaping and the beach. However, we regret that your stay was not as you were expecting. Your...More

    Reviewed 1 week ago

    This review is a final chapter in my timeshare experience. This was my last year (2017) as a timeshare owner of another resort, and a member of RCI. I used that RCI swap for this last Novembers vacation at the Mayan Palace in Rocky Point....More

    3  Thank Mark T
    Response from VidantaMgmt, Manager at Mayan PalaceResponded yesterday

    Dear Mark T : Thank you for providing your comments about your vacation at Mayan Palace. We deeply regret the inconveniences experienced at our resort. We generally receive very favorable comments about all our staff and the service they provide; unfortunately, in this instance, it...More

    • Top amenities
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Free Parking
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf course
    • Tennis Court
    • Heated pool
    • Indoor pool
    • Outdoor pool
    • Price range
    • US$100 - US$150 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Puerto Penasco
    • #2 On the Beach Hotel in Puerto Penasco
    • #2 Luxury Hotel in Puerto Penasco
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 263
    • Location
    • Mexico >
    • Northern Mexico >
    • Sonora >
    • Puerto Penasco
    • Also Known As
    • Mayan Palace Puerto Penasco Hotel Puerto Penasco ,
    • Wyndham Puerto Peñasco ,
    • Mayan Palace Penasco ,
    • Puerto Peñasco Wyndham ,
    • Mayan Resort Puerto Penasco Mexico ,
    • Mayan Palace Puerto Penasco, Mexico - Sonora
    Add Photo Photos
    Traveller (669)
    Pool & Beach (213)
    Room & Suite (101)
    Dining (26)
    Hotel & Grounds (346)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby HotelsSee all 21 hotels in Puerto Penasco
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Looking at a review by Lauren G. and find her concerns are similar to my own. We have been owners since 2004 and it seems all they want to do is upgrade us every trip we take. When we purchased there was no discussion of The Luxxe, Grand Luxxe, Bliss or Grand Bliss. We were told that there was Sea Gardens, Mayan Palace and Grand Mayan and every room would be renovated every 5 years as we had to pay an extra fee every 5 years. We have been back twice to the Mayan Palace (2007 & 2016)on the Mayan Riviera and the rooms were exactly the same...certainly not renovated. I believe all the money we are forced to spend goes directly to new buildings that we are not allowed to visit without paying an exorbitant fee. Don't get me wrong, they keep the places up very nicely but 10 or 15 or 20 year old furniture is still old! The rooms in the Mayan Riviera area actually made us all sick with a smell of mold...couldn't see it but it was definitely there. My wife has asthma and on our last day there she actually passed out! Good thing we were leaving. So a questions about the Puerto Penasco resort: golfing sounds great but what does it cost with cart clubs green fees and I would presume a mandatory caddie? Groceries on site? Good selection or very small and expensive? What does a ride to and from the city cost? Did you feel safe there and getting to and from there, also on the drive to and from the city?
    22 November 2017|
    AnswerShow all 8 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    Google Translation
    Pam F
    6 November 2017|
    AnswerShow all 3 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    Google Translation
    Matt K
    3 November 2017|
    AnswerShow all 8 answers
    Response from Socialmediamanager1 | Property representative |
    Please call us at 1-800-292-9446.
    Google Translation
    Room Tips
    "Beach View, low level. The elevators are slow."
    Read review
    "You get a better room, ocean view if you go to the "presentation"."
    Read review
    "The most recent building is the nicest - big difference."
    Read review
    "Get an ocean view if you can."
    Read review
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