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Hotel San Sebastian

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177 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Reviewed 2 days ago NEWvia mobile

Would have given this hotel 5 stars, but our room was not cleaned until 3 hours after the designated check-in time. Also, they did not provide any hand towels or wash cloths, only bath sheets. Suite had a kitchenette with coffee maker, but no coffee or cream and sugar. The lighting above the batjroom sink is terrible. Ladies, don't attempt...

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Helpful?
Thank Kathleen M
Veracruz, Mexico
Reviewed 30 January 2017 via mobile

I had a great experience in this place because i had a quiet and relaxing time. The place is very clean and the rooms are so nice. I liked the idea of having a cup of coffee while waiting. You pay 200 pesos deposit that are returned as soon as you check out. No big deal though. I definetely recommend...

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Helpful?
Thank alejosergio
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear alejosergio, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that you had a relaxing time with us. Your rest and comfort are our goals. We hope to see you soon and continue to serve you the best we can! Regards,...

Reviewed 27 December 2016 via mobile

I got to the hotel around 1:00 a.m. and the guy at the front desk couldn't find my reservation, I understand sometimes that happened, what i can not understand was the attitude of this guy, he was very rude and acted like i owed him somenthing, i had to wait for an hour to get my room and at the...

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Helpful?
Thank PatyLugo
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear PatyLugo, Thank your for taking the time to post your comment. We apologize for this inconvenience and will look into this matter to avoid something like this to happen again. We hope you give us the opportunity of serving you again. Best regards, Hotel San Sebastian

La Paz, Mexico
Reviewed 6 December 2016

This is a very comfortable Hotel! The rooms and bathrooms have plenty of space and facilities such as tv, fridge, hairdryer, and they're perfectly clean! Service and security are great, thank you for the free transport airport-hotel / hotel-airport, it's a very thankful plus! They also have a very nice restaurant buffet, congratulations to their chef, everything is really tasty!...

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1Thank Karo H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Karo H, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We apologize for any inconvenience with...

Calgary
Reviewed 2 December 2016

Usually stay here on our drive from Canada to Guayabitos, Mexico in October and again on our return drive in March. Always a great hotel- never been disappointed. Clean, modern, comfortable and extremely helpful, friendly staff. We like the fact that we can park the car in the secure courtyard. We had the buffet dinner at the restaurant and also...

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Helpful?
Thank CalgaryOakside
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear CalgaryOakside, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we are your usual hotel in Hermosillo. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon and continue to...

Reviewed 1 December 2016

This is the best hotel in Hermosillo. Very beautiful festive property The staff here is amazing. Very happy and positive people and the guest that stay there are the same They handle a sold out hotel well. This Hotel is very safe and secure hotel They have 24 hour security. Este es el mejor hotel en Hermosillo. Muy hermosa propiedad...

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Helpful?
Thank Justin H
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Justin H, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon...

Reviewed 31 October 2016

I work for Avas Flowers & this is their number one go to when we travel to our Hermosillo location. The hotel is newly renovated with extremely modern rooms, really nice sized fridge, nice sized closet, & nice sized showers, & counter space for the bathroom sink. The buffet has endless items to choose from for each meal and is...

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Helpful?
Thank Ashley W
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Ashley W, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon...

Montreal, Canada
Reviewed 27 October 2016 via mobile

Rooms are clean, bathrooms are recently renovated, the mattress is new, and the buffet is good, but that is where the love affair ends. The AC was unbelievably noisy, it made me wonder was hurricane Katrina felt like in New Orleans. The bed was short and my feet dangled in the air (I am 6ft tall). It is set up...

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Helpful?
Thank Julian W
on th road
Reviewed 2 September 2016

San Sebastián, Aug 20 and 27, 2 nights Room 1014, Aug 20, 2016, for one night, very close to the parking lot entrance/exit gates off Blvd Solidaridad, first floor. The room was nice, clean and comfortable, with a king bed, mini fridge, hair dryer, TV with lots of channels (some with English language programming) and table with 2 chairs. The...

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Helpful?
2Thank OnTheRoadRetired
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear OnTheRoadRetired, Thank you for taking the time to post your comment and giving such detailed feedback. It is really helpful for us and for our future guests. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. We hope to see you...

Reviewed 31 July 2016 via mobile

Traveling to Mazatlan from California and planned a stop in Hermosillo for some R&R. Very pleased with the hotel accommodations and especially with the food quality and taste at the Buffet Restaurant. Service there was great and looking forward to visit again on our return leg of the trip.

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Helpful?
Thank Richard U
Francisco D, Consultant at Hotel San Sebastian, responded to this review

Dear Richard U, Thank you for taking the time to post your comment. We are glad to see your stay in Hotel San Sebastian has been a pleasant experience and that we were able to provide you with excellent service. Comments like yours are the fuel to continue working to be better everyday :) We hope to see you soon...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Airport Transportation
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Best Hotel in Hermosillo, 170 Comfortable rooms, Complimentary WiFi, Gym, Pool, Bar by the pool, Laundry Service, BUFFET, Business Center, Conference Rooms, 24 hrs security, FREE Shuttle Airport-Hotel-Airport, English spoken. ... more   less 

Additional Information about Hotel San Sebastian

Address: Periferico Sur 96, Hermosillo 83290, Mexico
Region: Mexico > Northern Mexico > Sonora > Hermosillo
Price Range: €40 - €50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel San Sebastian 3*
Number of rooms: 170
Reservation Options:
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Hotel Style:
#2 Best Value Hotel in Hermosillo
#3 Business Hotel in Hermosillo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel San Sebastian staff and other travellers.
3 questions
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Prescott, Arizona
14 days ago

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Questions? Get answers from Hotel San Sebastian staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Early.. most popular hotel in Hermosillo / Reserva .. El más popular hotel en Hermosillo”
 of 5 bubbles justinhA6879LD, 1 Dec 2016 | Read review
“Rooms away from the entrance/street avoid the truck vibration and noise.”
 of 5 bubbles OnTheRoadRetired, 2 Sep 2016 | Read review
“Very close to Rte 15, no room is safe from traffic noise.”
 of 5 bubbles Denoo600, 31 Mar 2016 | Read review
“Love the rooms close to the pool.”
 of 5 bubbles W4892SRpaulc, 1 Mar 2016 | Read review
“Rooms downstairs in the interior should be quiet- although I had no problem with noise.”
 of 5 bubbles CalgaryOakside, 21 Oct 2015 | Read review
5 of 5