We had a fantastic time at Seaside this was our 3rd visit and it never disappoints. Beautiful place and excellent staff. Our butlers Ivan and Oscar always made sure we had what we needed. Pool bartender Alicia was very friendly and always made sure we were taken care of waited for us to show up and always had wonderful drinks for us to try. We also had the pleasure to see one of the beach waitresses we had met several years earlier Martha she was just as welcoming as the first time we met. Made us feel like family. Is a wonderful place to relax and also enjoy all the festivities
Everything was amazing! Good was great service was excellent! Josue was great on room service and beach butlers Tomas y Manuel were amazing. Joquina is the best beach server ever; kept the drinks coming!
My husband and l stayed here for our honeymoon back in 2016 and have returned every year since for our anniversary. It's always such a pleasure to stay and we look forward to our time here. It's always great to return to see the friendly faces of the staff we have gotten to know over the years. Shout out to Tomas our favorite beach butler and Luisa our wonderful beach server. They both make our afternoons spent by the ocean so fun and relaxing. Also a big shout out to Javier with the shuttle service who gets us to our dinner reservations on time and keeps us laughing the whole way there. We highly recommend this resort to anyone looking for beautiful views, great people, great service, and great food. It has truly become our home away from home!
At the suggestion of an RCI Counselor, we agreed to book our timeshare exchange at the El Dorado Seaside Suites for the time period of September 7th through September 14th. We were glad we did! We stayed in Suite 6501 and had a great view of the ocean and a very clean room provided by Abenamar, thank you! The sleeping/living area was very spacious as was the bathroom. Management should be very proud of the staff working at this resort. Even though they were working in the hot weather, you never saw any staff member without a mask. They truly want to keep their guest safe. Every employee was always very pleasant and showed they appreciated us being there. During our stay, there were several employees that went above and beyond to make our stay comfortable, they include: Claudia, Personal Concierge – A true professional who really cares about the guests. She worked with us to obtain dinner reservations every evening during our stay. She was also very caring to insure we were having a great time. Lorenzo, Driftwood Restaurant Waiter – Great service and a great personality that was very attentive to every need you may have during lunch. His laugh is also very contagious. Tomas, Beach Butler – This gentleman was very attentive and made sure we had everything we needed while using the Bali Beds. He made the beds up so we were very comfortable and checked on us throughout the day. Anastacio, Beach Butler – Another great employee that made sure we were comfortable while using the Bali Beds when Tomas was off. Martha and Veronica – These waitstaff personnel were always there when you needed a beverage while at the pool or beach. They always were very pleasant and happy to assist you. Alfonso, Taco Chef – The delicious tacos were prepared and served by this very delightful individual no matter what the weather. We have a travel agent friend that advised us prior to going that this property does not have a beach for swimming. If that is important to you, take the shuttle to one of the sister resorts that have a beach. We never had a bad meal during our stay and enjoyed the diversity offered by the restaurants and buffet. The fish and chips appetizer at the Pub were delicious. The resort is very laid back and we really appreciate that type of environment for a relaxing vacation. A big thank you to everyone for making us feel safe and welcome! …
It is so humid in the rooms at Seaside suites infinity section, that your blankets, clothes, floors and walls feel wet at all times. Covid measures are not respected , masks, are not enforced at all times. Does not seem a priority for customer but all employees wear their masks at all times - congrats ! Food in the buffet is repetitive, no variety. The Italian restaurant is good and also the Asian. The site is beautifull and all the staff are friendly - everyone will say Hola to you when you meet them , even in your walks. A special thanks to our personal concierge Shirem and David in helping us make this vacation a good one despite all the problems we had.