We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/8/2017 9/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    Hotel website
    Save
    Best prices for your stay
    8/8/2017 9/8/2017
    US$482
    US$482
    US$482
    Traveller (5766)
    Pool & Beach (1593)
    Room & Suite (640)
    Barcelo Maya Caribe
    3,313 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,509 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,131 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    1,855 reviews
    #77 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (108 reviews)
    “sea turtles” (258 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Barcelo Maya Caribe
    3,313 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,509 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,131 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    1,855 reviews
    #77 of 209 hotels in Playa del Carmen
     
    Rooms
    8 Aug9 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$480.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "459f66ef95e3441092fb50fa0e139afa", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":673129,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34391211],"additionalContentIds":[],"pollCount":0,"checkin":{"day":8,"month":8,"year":2017},"checkout":{"day":9,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":482,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"459f66ef95e3441092fb50fa0e139afa","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":482,"lowestMetaPrice":480,"additionalPartner":false,"highestMetaPriceDisplay":482,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":482,"lowestMetaPrice":480,"highestMetaPriceDisplay":482,"hotelName":"Barcelo Maya Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ1OWY2NmVmOTVlMzQ0MTA5MmZiNTBmYTBlMTM5YWZhIiwiQUlLIjoiODQyZWZmZGFhZTYwNGJhMmI3NjNhYzg0ZDYzZGRkNmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "08/08/2017", "checkOut": "09/08/2017", "lowestPrice": "US$480", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32642419":"Expedia","79024372":"OrbitzEWS","65768216":"Hotwire","34391211":"BookingCom","79621828":"CheapTicketsEWS","109231880":"HotelsCom2IB","53947787":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,544)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for Barcelo Maya Palace
    See the most recent reviews

    1,351 - 1,355 of 4,357 reviews

    Reviewed 13 June 2016

    Absolutely fabulous resort. The staff, facilities and location was the best. Great food, and activities. I would go back in a minute. I was not a lover of beach resorts, but now I am! Right on the ocean, but also has tremendous pools. The rooms...More

    Thank Tecantin
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 28 June 2016

    Dear Guest, We are honored to know that we could make your stay a memorable moment, and we hope you can be like came back to this hotel. Best regards! The Management

    Reviewed 13 June 2016

    I first went to the Barcelo Maya when invited to join a friends wedding. The aesthetics were magnificent and the pastimes were endless. The food was rather formal itself. But the staff, I ultimately was surprised by their commitment. They made my time the memory...More

    Thank cornelltwins
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 28 June 2016

    Dear Guest, Thank you for your visit and for your positive review. We are happy to know that you had a great experience! Best regards, The Management

    Reviewed 13 June 2016

    Everything was so beautiful and the rooms had great space. The workers were so kind and helpful and I enjoyed getting along with, especially Maria P. Everything was so much fun and the drinks and food were VERY good!!

    Thank Mia H
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 28 June 2016

    Dear Guest, Thank you in advance for choosing us and I hope in the near future give us the opportunity to visit us again. Best regards, The Management

    Reviewed 12 June 2016 via mobile

    This place is great and the service is incredible. The beach view is very pretty and the water is super clear and you can see a lot of fish. The gyms are very nice here too and there are plenty of things to do, whether...More

    1  Thank Brooks L
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 13 June 2016

    Dear Brooks L Thank you very much for sharing your review about your staying for us is very important to know how are guest spend their vacations, the staff works hard everyday to keep you happy, we hope your returning. Best Regards The Managment!

    Reviewed 11 June 2016

    We travel with family every year and This was the best resort we've ever stayed at.Food ,drinks,entertainment,waitresses and housekeepers are great. Rooms are huge and spotless clean.Ruben in dinning room is so friendly, he welcomed you with big smile .Pools are extremely big. Separate pool...More

    5  Thank eurotraveler588
    Response from HBarcelo-Maya-Palace, Gerente at Barcelo Maya PalaceResponded 11 June 2016

    Dear eurotraveler588 Thank you very much for sharing your review with us, you make us feel special with all your words, the staff works hard everyday to make you smile, we hope your next visit. Best Regards The Managment

    Barcelo Maya Caribe
    3,313 reviews
    #12 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,509 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    Paradisus by Melia Playa Del Carmen La Esmeralda
    7,131 reviews
    #31 of 209 hotels in Playa del Carmen
     
    Ocean Riviera Paradise
    1,855 reviews
    #77 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$233 - US$566 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Barcelo, Expedia, Orbitz, Cheap Tickets, Hotels.com, Travelocity, Agoda, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5766)
    Pool & Beach (1593)
    Room & Suite (640)
    Dining (597)
    Hotel & Grounds (3254)
    Family and Play Areas (125)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    Barcelo Maya Beach
    8,299 reviews
    .42 km away
     
    Barcelo Maya Caribe
    3,313 reviews
    .30 km away
     
    Hotel Esencia
    249 reviews
    1.63 km away
     
    LM by Inmense
    242 reviews
    1.36 km away
     
    Nearby Restaurants
    Jessie Gelato
    335 reviews
    2.06 km away
    Rauxa Restaurant & Show
    175 reviews
    2.10 km away
    Royal Grill
    83 reviews
    2.20 km away
    Cafe Ole
    507 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    701 reviews
    .35 km away
    Cenote Jardin del Eden
    269 reviews
    1.51 km away
    Dressel Divers
    377 reviews
    .38 km away
    Flyin Fish
    60 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    Christine C
    26 July 2017|
    AnswerShow all 2 answers
    Response from rnmn528 | Reviewed this property |
    Although we have stayed at the Palace 5 times so far, we have never opted for Premium. We always stay during the lower occupancy times of late April or early November. Premium Level could have more value during busy times... More
    0
    Votes
    Kasha45
    25 July 2017|
    AnswerShow all 3 answers
    Response from Jessa987 | Reviewed this property |
    About an hour south, recommend USA transfers for direct transportation to and from Cancun Airport
    1
    Vote
    prestonljp
    25 July 2017|
    AnswerShow all 4 answers
    Response from Tracy M | Reviewed this property |
    Hello, There is not a golf course on the Barceló grounds, only a mini golf course.
    0
    Votes
    Room Tips
    "Stay close to the beach-side."
    Read review
    "The "double bed" rooms have 2 real double beds, not queens. See note above about location."
    Read review
    "Rooms away from the beach side are quite. Corner rooms have a much bigger balcony and many have a hammock."
    Read review
    "Horrible service"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing