We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    Lock in the lowest price from our partners
    US$410
    View Deal
    Traveller (5765)
    Pool & Beach (1593)
    Room & Suite (640)
    Barcelo Maya Colonial
    5,728 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    8,753 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,506 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent63%
    • Very good23%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “oaxaca building” (108 reviews)
    “sea turtles” (258 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
    Barcelo Maya Colonial
    5,728 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    8,753 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,506 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","template":"ibex_photo_carousel_hsx__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 1 partner sites to see rooms from US$410.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Puerto Aventuras hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "426489bfbcd246d38ecc8ad8e7ba12a6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":673129,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"426489bfbcd246d38ecc8ad8e7ba12a6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":410,"lowestMetaPrice":410,"additionalPartner":false,"highestMetaPriceDisplay":410,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":410,"lowestMetaPrice":410,"highestMetaPriceDisplay":410,"hotelName":"Barcelo Maya Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQyNjQ4OWJmYmNkMjQ2ZDM4ZWNjOGFkOGU3YmExMmE2IiwiQUlLIjoiMmE1MTBjYmZhNDc0NDU5NTkxMzBkNTI5MGMzM2I3NDkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$410", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,538)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,355 reviews

    Reviewed yesterday

    We went to Barcelo Maya Palace for a wedding and it is a very beautiful place. The property is huge (they give you a map at the front desk) and just scenic perfect. Although the front desk service was not the best (it was rushed...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Sakinah B
    Reviewed yesterday

    Excellent resort with excellent people! A very clean resort that is always concerned about giving great service! We have stayed here twice. Once with all of our family and once with friends for a senior trip with boys. It was an excellent experience both times.

    Thank dougd623
    Reviewed yesterday

    My experience was good, the staff at check in should be more friendly and the activity during the day need more fun specially for the kid and teenagers the food at the buffet need more variety to much American style the beer was hot on...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Adys G
    Reviewed 2 days ago via mobile

    This resort is beautiful and so much fun!! Diego and his team were always welcoming, energetic and a great time! The workouts and extra activities with them were awesome! I loved the pools, beach, food, hotel and staff! We will definitely be back! 😃

    Thank lexiemartindale
    Reviewed 2 days ago

    The friendliness of all the staff was excellent! I can't believe how hard the staff works at making your stay a great one! I would recommend this property for anyone. Everything was clean and well maintained everywhere we looked.

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank Paul Edward N
    Barcelo Maya Colonial
    5,728 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    8,753 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Tropical
    4,506 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    LM by Inmense
    242 reviews
    #2 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$231 - US$566 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Orbitz, Hotels.com, Barcelo, Cheap Tickets, Travelocity, TripOnline SA, Hotwire, getaroom.com and Evoline ltd so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (5765)
    Pool & Beach (1593)
    Room & Suite (640)
    Dining (597)
    Hotel & Grounds (3253)
    Family and Play Areas (125)
    Bathroom (83)
    Business Centre & Event Rooms (32)
    Nearby
    LM by Inmense
    242 reviews
    1.36 km away
     
    Barcelo Maya Tropical
    4,506 reviews
    .10 km away
     
    Barcelo Maya Colonial
    5,728 reviews
    .06 km away
     
    Catalonia Riviera Maya
    8,753 reviews
    2.91 km away
     
    Nearby Restaurants
    Jessie Gelato
    334 reviews
    2.06 km away
    Rauxa Restaurant & Show
    175 reviews
    2.10 km away
    Cafe Ole
    507 reviews
    2.05 km away
    Royal Grill
    83 reviews
    2.20 km away
    Nearby Attractions
    Dolphinaris Barcelo
    701 reviews
    .35 km away
    Cenote Jardin del Eden
    269 reviews
    1.51 km away
    Dressel Divers
    376 reviews
    .38 km away
    Flyin Fish
    59 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    karen3535
    23 July 2017|
    AnswerShow all 4 answers
    Response from somersetdeb | Reviewed this property |
    The French is my favorite. The food is amazing and the service and atmosphere are wonderful. The Italion in the mall is very good and both Japanese are good. The Palace has the best buffets with the most selection and... More
    0
    Votes
    karen3535
    23 July 2017|
    AnswerShow all 5 answers
    Response from somersetdeb | Reviewed this property |
    You can dress casually in the buffets and even wear your swim suit but you must have a cover up on over it for ladies and shirts for men, and shoes. The ala carte restaurants that require reservations all have a dress code... More
    0
    Votes
    DougNeil
    22 July 2017|
    AnswerShow all 3 answers
    Response from 323marygeorge323 | Reviewed this property |
    If you ask any of the food service employees, they make approx. 100 pesos per day...$6 per day !...TIP...TIP ...TIP!!!
    1
    Vote
    Room Tips
    "The "double bed" rooms have 2 real double beds, not queens. See note above about location."
    Read review
    "Rooms away from the beach side are quite. Corner rooms have a much bigger balcony and many have a hammock."
    Read review
    "Horrible service"
    Read review
    "Try to get a room closer to the pool if you are with kids"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing