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24/12/2017 25/12/2017
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    Barcelo Maya Palace

    Carretera Chetumal-Puerto Juarez km 266.3 | Xpu Ha, Puerto Aventuras 77750, Mexico
    011 52 984 875 1500
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    24/12/2017 25/12/2017
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     51 people are viewing this hotel
    US$646
    US$610
    SAVE US$36
    US$646
    US$646
    Traveller (6127)
    Pool & Beach (1733)
    Room & Suite (660)
    Overview
    • Excellent64%
    • Very good22%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “fish” (537 reviews)
    “oaxaca building” (111 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Barcelo Maya Palace
    Special Offer: Join my Barceló
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (7,560)
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    1 - 5 of 4,940 reviews

    Reviewed yesterday

    We sent our daughter a couple of times to the Barcy Club and she had a blast. Lots of scheduled events each day. Some of the things offered were making cookies, piñata, crafts, swimming, movie nights, face painting, treasure hunts, sand castle building. The girls...More

    Thank Tonya N
    Reviewed yesterday

    Terrible service at restaurants. Staff is not so friendly, a lot of attitude. A lot of theft on the resort, many of my colleagues and I lost their phones and glasses. Very average and overpriced resort. No day/night time activities worth while. Many unreasonable restrictions...More

    Review collected in partnership with Barcelo Hotels & Resorts
    Thank 420nassimm
    Reviewed yesterday via mobile

    We strongly recommend this hotel to everybody. Staff was very attentive. The room was cozy and clean, but it was a bit of a walk from the lobby, the beach, the restaurants and the gym since we were located in the last building of the...More

    Thank Tai B
    Reviewed yesterday via mobile

    Restaurant La trattoria , beau restaurant. It’s a italian restaurant, the appetizer and the desert are very good. But I took the gnocchi and really it was like having smashed potato with sauce in my plate. After 3 tasted I returned it. Otherwise I loved...More

    Thank David G
    Reviewed 2 days ago

    Me and 24 of my family members stayed at the Maya Palace between November 4-11. It was my family's 6th time visiting and was another memorable vacation. We hadn't visited the resort since 2014 since we wanted to venture off and try other competing resorts...More

    1  Thank charndaddy
    Occidental at Xcaret Destination
    13,412 reviews
    #71 of 214 hotels in Playa del Carmen
    17 km
     
    Barcelo Maya Caribe
    3,547 reviews
    #12 of 17 hotels in Puerto Aventuras
    0.3 km
     
    Catalonia Royal Tulum
    7,482 reviews
    #2 of 4 hotels in Xpu-Ha
    1.6 km
     
    Barcelo Maya Beach
    8,693 reviews
    #11 of 17 hotels in Puerto Aventuras
    0.4 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Beachfront
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$258 - US$625 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Puerto Aventuras
    • #3 Business Hotel in Puerto Aventuras
    • #4 Romantic Hotel in Puerto Aventuras
    • #5 On the Beach Hotel in Puerto Aventuras
    • #5 Luxury Hotel in Puerto Aventuras
    • #5 Top resorts Hotel in Puerto Aventuras
    • #6 Spa Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 756
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Barcelo, Booking.com, Hotels.com, Orbitz, Hotwire, Travelocity, Evoline ltd, getaroom.com, Cancelon and TripOnline SA so you can book your Barcelo Maya Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Barcelo Maya Palace Deluxe Hotel Puerto Aventuras ,
    • Barcelo Puerto Aventuras ,
    • Barcelo Hotel Puerto Aventuras ,
    • Barcelo Maya Palace Puerto Aventuras, Riviera Maya, Mexico
    Add Photo Photos
    Traveller (6127)
    Pool & Beach (1733)
    Room & Suite (660)
    Dining (624)
    Hotel & Grounds (3510)
    Family and Play Areas (128)
    Bathroom (93)
    Business Centre & Event Rooms (33)
    Nearby
    Barcelo Maya Beach
    8,693 reviews
    .42 km away
     
    Catalonia Royal Tulum
    7,482 reviews
    1.62 km away
     
    Barcelo Maya Caribe
    3,547 reviews
    .30 km away
     
    Nearby Restaurants
    Jessie Gelato
    353 reviews
    2.06 km away
    Rauxa Restaurant & Show
    222 reviews
    2.10 km away
    Royal Grill
    109 reviews
    2.20 km away
    Cafe Ole
    533 reviews
    2.05 km away
    Nearby Attractions
    Dolphinaris Barcelo
    788 reviews
    .35 km away
    Cenote Jardin del Eden
    298 reviews
    1.53 km away
    Dressel Divers
    422 reviews
    .37 km away
    Divers UnderGround
    69 reviews
    .67 km away
    Ask a question
    Questions & Answers
    Angie G
    3 December 2017|
    AnswerShow all 4 answers
    Response from DJMarkbny | Reviewed this property |
    CUN, it's one hour away straight shot, was just there one month ago.
    1
    Vote
    shehu25
    2 December 2017|
    Answer
    Response from Diana P | Reviewed this property |
    No, kids do not stay for free in this resort.
    0
    Votes
    bayviewbliss1
    2 December 2017|
    AnswerShow all 2 answers
    Response from bsn7 | Reviewed this property |
    Not sure but they had cook to order steaks, chicken and pork chops every night for dinner. Sometimes prime rib.
    0
    Votes
    Room Tips
    "Ask for rooms near the pool"
    Read review
    "We had two rooms, and both had problems with the lockbox/safe. Only one got fixed (batteries?). The other..."
    Read review
    "The pool area rooms with view of ocean would be my next choice if I returned."
    Read review
    "Request the Oaxaca building if you want an unobstructed ocean view."
    Read review
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