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Barcelo Maya Tropical

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4,023 Reviews from our TripAdvisor Community

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Showing 2,449: English reviews
Tennessee
Reviewed yesterday NEWvia mobile

We were here seven days and enjoyed every day. Everyone was very friendly and the service was great. Resort is stunning! Japanese restaurant was our favorite and the pop up concerts were awesome! Love the entertainment team: Ady, Oscav, Emy, Esteban, Brayan, Memo, Toman, Nash, Raul, and Lalo!

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1Thank Brooke1727
Reviewed 2 days ago NEW

came for a concert and had a great time. Food was perfect and the service on top of the line. Nice pools and miles of beach if you have kids they had tons of stuff for them to do. Don't be cheap and please tip the waiters.

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Helpful?
Thank samuel l
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear samuel l, We are pleased to know your comments, thank you very much for having choose Barceló Maya Tropical for your vacation. We really appreciate your visit and the time taken to write your impression about your stay, thank you for your comments regarding our staff, food and pools areas. We are very happy to know that you really...

Reviewed 2 days ago NEWvia mobile

Great room service, food, shows. Awesome concert! Very beautiful place. Will be coming back! Couldn't ask for more friendly staff. Memo, Bry, Nash, Tom, Nawel, Oscar, Zuly, & Esteban fabulous staff! :)

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Helpful?
Thank Ciera P
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Ciera P, We would like to thank you for choosing Barcelo Maya Tropical. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. The fun club staff are gratefull with your...

Reviewed 3 days ago NEWvia mobile

This resort is amazing and really beautiful! The activities staff is really funny and friendly (Memo, Bry, Nash, Tom, Esteban, Ady, Lalo, Raul, Dany, Nawel, Zuly). The beach is beautiful and the drinks are really good. There are many activities and a lot of animation. I will recommend this resort for sure.

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Helpful?
Thank Marie-Pier L
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Marie-Pier L, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your visit Barcelo Maya Grand Resort. Our goal is complete guest satisfaction, and recommend this resort, with our entertainersMemo, Bry, Nash, Tom, Esteban, Ady, Lalo, Raul, Dany, Nawel, Zuly. We...

Reviewed 3 days ago NEWvia mobile

Everything was awesome ! The activities team (Memo, Bry, Nash, Tom, Esteban, Ady, Lalo, Raúl, Dany and Nawel) is really nice and friendly! I loved the shows at night, the activities during the day and the food was amazing. I'd love to return here and I will for sure recommend this resort.

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Helpful?
Thank Andréanne L
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Andréanne L, We would like to thank you for choosing Barcelo Maya Tropical. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. The fun club staff are gratefull with your...

Hempstead, New York
Reviewed 4 days ago NEWvia mobile

I have been to many all inclusive resorts in my life and this one was very much above par. Huge resort with multiple buildings and multiple dining options. Was here for 4 nights for the Phish shows and the staff treated the 8000 or so fans like 5 star guests. I highly recommend this resort

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Helpful?
Thank robert R
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear robert R, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding Barcelo Maya Tropical, we are glad to know you liked the service and location, thank you very much for sharing the positive comments. It´s good to know that you like all of our entertainmer service. The main goal...

Connecticut
Reviewed 5 days ago NEW

My husband and I attended a series of weekend concerts on the grounds of the Barcelo Maya and stayed at the resort for convenience (other resorts were offered as part of the concert package). Let me start by saying this resort is huge! The largest I've stayed at by far. This is good for pool and beach and dining options,...

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Helpful?
1Thank readicculus
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear readicculus, Thank you for making our Barceló Maya Tropical your choice hotel on this occasion and for your very kind recommendation to the travel community of Trip Advisor, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We do our utmost to ensure that our guests can enjoy an enriching dining expérience in...

Reviewed 5 days ago NEWvia mobile

We visited this resort from Jan 5 - Jan 10. We were 2 adult couples in need of some "adult" time after the holidays. There were way more pros than cons but I will list them below separately: Pros: Clean (everywhere) Food - buffets had lots of choices and no line ups. Not much seafood. There was shrimp everyday but...

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Helpful?
1Thank Jolaine G
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jolaine G, We have read your opinion and really appreciate the valuable time you have taken to share your comments regarding Barcelo Maya Tropical, we are glad to know you liked the service, thank you very much for sharing the positive comments. It´s good to know that you like all of our entertainment service. The main goal of Barceló...

Reviewed 6 days ago NEWvia mobile

Beautiful and wonderful all at the same time! Grounds are impeccable and guest are treated like royalty! Special thank you to J. Carlos and Diana at the front desk for taking care of a minor concern immediately! Lots to do in the resort without leaving unless doing an excursion! Will go here again! Be sure to see Jose at the...

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Helpful?
1Thank Sandra F
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Sandra F Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your visit Barcelo Maya Grand Resort. Our goal is complete guest satisfaction, and recommend this resort, J. Carlos Diana and the front desk staff is very happy with your nice...

Phoenix, Arizona
Reviewed 6 days ago NEWvia mobile

Awesome server Edilberto Kuyoc!!! Ask for him....you won't be disappointed. Good late night food options! He will keep your drinks flowing! Great location. If you are not sure what drink to order ...Edilberto can help you!

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Thank Mary D
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Mary D, We would like to thank you for choosing Barcelo Maya Tropical. We accommodate many guests each day and we strive to make their stay a satisfying one. One of our goals is to provide service and facilities of great quality. We thank you very much for sharing your impressions. Edilberto Kuyoc is gratefull with your comments. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €226 - €424 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#3 Luxury Hotel in Puerto Aventuras
#3 Top resorts Hotel in Puerto Aventuras
#3 On the Beach Hotel in Puerto Aventuras
#4 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
190 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms only have garden views”
 of 5 bubbles andrewbU7386CI, 17 Jan 2017 | Read review
“Bring a snorkel to make it easy to swim with the turtles when ever you want.”
 of 5 bubbles D5954SZrons, 16 Jan 2017 | Read review
“We stayed in 7205 and versus the other rooms we were pleased with location to pool / beach area”
 of 5 bubbles jilldwc, 1 Jan 2017 | Read review
“All rooms are great. Entire resort is very nice.”
 of 5 bubbles 200chadf, 15 Dec 2016 | Read review
“Look for the rooms closer to the pool”
 of 5 bubbles minosa2015, 12 Dec 2016 | Read review
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