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Barcelo Maya Tropical

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4,097 Reviews from our TripAdvisor Community

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Showing 2,505: English reviews
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Cedar Falls, Iowa
Reviewed 2 days ago NEW

Second time at Barcelo Property, but at different section. Beautiful, well kept, large property with the best beach is why we returned. Discovered so many more areas since we stayed in the Tropical this time. We had 2 days that we had to spend time in our room to get the outlet fixed by the bathroom sink which didn't make...

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Helpful?
Thank PAA2014
Reviewed 2 days ago NEWvia mobile

It was awesome, children friendly . Lots of things to do . Long Beach walks . A system of hotels that you can lunch and dine almost in any hotel of Barcelo. Dolphins show , live show everybody day ! Premium liquor available! Did not have a good wifi then neither it was free. The beach had many corrals and...

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Thank Svetlana K
Faribault, Minnesota
Reviewed 2 days ago NEW

Everything was FANTASTIC! Barcelo staff were all very helpful and friendly. The Barcelo facility was fantastic, plenty of restaurant and bar locations with excellent food and beverage selections. Unlike other resorts we've been to there was never a struggle finding lounge chairs at the beach or around the pool, plenty to go around. The lounge chairs where also in very...

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Helpful?
Thank jamesbV2687ZE
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear jamesbV2687ZE, First and foremost we would like to thank you for the praising review you shared following your recent visit to our Barcelo Tropical hotel and are delighted to read that we were able to match your expectations. Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share...

Troy
Reviewed 3 days ago NEW

This was our seventh visit to this resort, this time we stayed two weeks, and for good reasons. From the lobby to the beach the staff work very hard to keep things clean and tidy. Smiles are everywhere, and we still have ours. Upon arrival Cinthia Rojas and Victoria Mata were at the Premium Guest Services and were always available...

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2Thank TroyCudaqueen
Oakdale, Minnesota
Reviewed 3 days ago NEW

We arrived to Barcelo on Monday, February 10th right at check in time. We booked with Delta Vacations and the transfer driver wasn't sure where to drop us off. We initially stopped at the Beach and was told to go to Colonial and then the bell service said Tropical. We had requested the Colonial but we were ok with being...

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2Thank baileyd89
Crookston, Minnesota
Reviewed 4 days ago NEW

We just returned from an amazing week at the Barcelo resort. We were in the Tropical section Yucatán building room #7307 premium level. When you arrive, the resort seems massive and intimidating, but within a couple days we had our bearings and found everything we needed. Our only disappointment was not being able to book more ala cart dinners during...

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2Thank 007JoJoBond
pembroke
Reviewed 5 days ago NEW

We were at the tropical from February 7 to February 16, 2017. Love the place. This was our sixth straight year. The people remember you year to year. It's like a family. Great food, drinks. The entertainment is unbelievable. All professional. I've been going to the Caribbean for 25 years. This is the best entertainment. The beach is a mile...

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2Thank paulpembroke
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear paulpembroke, We are happy to have you as our guest, receive warm greetings from Daniel, Isabel, Berzain Martinez, Carlos Ortiz, Antonio and Victor. We really appreciate you kindest comments. It´s our pleasure to host you and it´s an honor to know that its your 5 time with us. Please do not hesitate to contact us any time before you...

Reviewed 6 days ago NEWvia mobile

Cornelio Tuz and Isela Jimenez supervisor provide super service at the Buffet . The food is excellent and the Mexican thème offers à large variety . The service at this hôtel is outstanding and the show are great .

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Helpful?
Thank Suzanne Robert L
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review
Google Translation

Estimado Suzanne Robert L, Realmente apreciamos que haya elegido Barcelo Maya Tropical para disfrutar de sus vacaciones. Le damos las...

Reviewed 6 days ago NEWvia mobile

Servers Cornelio Tuz and isela Jimenez at the tropical buffet. Service was amazing! Great magic trick for the kids! The food was fantastic. Can't wait to come again! Highly recommend to other travelers!

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Helpful?
Thank Jill M
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Jill M, Let us start by thanking you for your valuable time expending in write your review on Trip Advisor regarding your last vacation. Thank you very much for your visit Barcelo Maya Grand Resort. Our goal is complete guest satisfaction, and recommend this resort, Cornelio Tuz and Isela Jimenez are very happy with your nice comments. We look...

Lanesboro, Minnesota
Reviewed 6 days ago NEWvia mobile

Staff were very helpful. Kids had a blast. Fabulous beach with free snorkel equipment. Swam with the dolphins onsite. So many pools and bars so it wasn't crowded. Theater entertainment was nice, Reservation restaurants were wonderful! The buffet food got old by the end of 5 days and often times it wasn't warm enough.

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Helpful?
Thank Rachel R
BMAYAFASEII, Gerente at Barcelo Maya Tropical, responded to this review

Dear Rachel R, We really appreciate your scores and recommendations, thank you for your totally description of the resort, we would continue working very hard in order to fulfill our guests expectations. Barceló Maya Tropical is committed to providing our guests with the highest quality of services and facilities; we thank you very much for the kind explanation of the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Barcelo Maya Tropical

Address: Ctra. Federal Chetumal - Puerto Juarez, Km 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €216 - €418 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Tropical 4*
Number of rooms: 479
Reservation Options:
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Also Known As:
Barcelo Maya Tropical Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Tropical Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#4 Luxury Hotel in Puerto Aventuras
#4 On the Beach Hotel in Puerto Aventuras
#4 Top resorts Hotel in Puerto Aventuras
#5 Spa Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#7 Family Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Tropical staff and other travellers.
207 questions
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Questions? Get answers from Barcelo Maya Tropical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 7131 was good, a little musty smelling but it is the tropics. We usually bring an air-wick with us when we stay in tropical locations, forgot it this time.”
 of 5 bubbles jamesbV2687ZE, 24 Feb 2017 | Read review
“Tip everyone well. You will get AMAZING service.”
 of 5 bubbles baileyd89, 23 Feb 2017 | Read review
“never had a bad room”
 of 5 bubbles paulpembroke, 21 Feb 2017 | Read review
“Rooms near the nightly entertainment (maya tropical) very noisy. You can hear everything going on outside.”
 of 5 bubbles djc692017, 18 Feb 2017 | Read review
“Avoid spring break..Stayed February7-14 2017. Perfect weather 80s everyday and rained for 5 minutes one day. Quiet and relaxing.”
 of 5 bubbles GerriG_12, 17 Feb 2017 | Read review
5 of 5