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Barcelo Maya Colonial

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Traveller (6131)
Pool & Beach (1737)
Dining (524)
Overview
  • Excellent64%
  • Very good23%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“jalisco building”(99 reviews)
“seafood”(293 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
Additional information
Offers from Barcelo Maya Colonial
Special Offer: 28% off
Hotel deals
Offers from Barcelo Maya Colonial
Special Offer: 28% off
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,215)
Filter reviews
3,949 results
Traveller rating
2,168
1,128
380
174
99
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LanguageEnglish
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2,168
1,128
380
174
99
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All reviewsjalisco buildingseafooda la carte restaurantsmini golfair transatother resortsplaya del carmenjapanese restaurantgreat resortbowling alleytropical poolpalm treeskids water parkbarcelo mayakids clubhuge resortfamily vacation
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1 - 5 of 3,949 reviews
Reviewed today

This was our first time at Barcelo. The check in was painfully long, but once we checked in things were great. The rooms were nice and staff made sure we had everything we needed; from towels to stocked bar fridge. The grounds were beautiful. They...More

Thank Reckord69
Hotel's Favourite
Reviewed 5 weeks ago via mobile

Over all very good experience. There were of course pros and cons to this place as with others. Pros: The staff was excellent! Rooms are well kept. The grounds are manicured and beautiful. Our room was close to pool areas and food. So I didn't...More

3  Thank Lena B
Response from Barceló C, Manager at Barcelo Maya ColonialResponded 4 weeks ago

Dear: Lena B We greatly appreciate the time you spent to review your recent experience in our hotel, at Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. We are thrilled you enjoyed your All Inclusive...More

Reviewed today

I have stayed here once before. There are definitely areas that can be improved upon. Resort: Beautiful grounds, great swimming pool, beaches are a bit rocky Room: Pillows and comforter had a mildewy smell. Took several phone calls to get them changed Customer service: Tended...More

Thank davidquinn2015
Reviewed yesterday via mobile

Second time staying here. Overall nice resort. Pools are great. Lap pool is a plus. Beach is nice but seaweed is a problem. Like our previous experience the food is mediocre. Try to go to as many specialty restaurants as possible as they are better...More

Thank David P
Reviewed 2 days ago

Our family spend 6 days in the resort, we had a great experience with the staff, Onesimo Mayorga in the Mariachi buffet was the best, he went above and beyond to serve us and make us feel special guests, Tomas in the front desk was...More

Thank maggitcohen
Response from Barceló C, Gerente at Barcelo Maya ColonialResponded today

Dear maggitcohen: We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Wheelchair Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$181 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#6 Trendy Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
#9 Great View Hotel in Puerto Aventuras
#10 Mid-range Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$181 - US$423 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Puerto Aventuras
#5 Business Hotel in Puerto Aventuras
#6 Trendy Hotel in Puerto Aventuras
#8 Romantic Hotel in Puerto Aventuras
#9 Great View Hotel in Puerto Aventuras
#10 Mid-range Hotel in Puerto Aventuras
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (6131)
Pool & Beach (1737)
Dining (524)
Room & Suite (513)
Family and Play Areas (147)
Amenities (129)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
danachorvat73
18 August 2018|
AnswerShow all 3 answers
Response from Janet P | Reviewed this property |
No but you do have to take a sailing lesson and then sign up for a time.
0
Votes
Dugganna
13 August 2018|
Answer
Response from Katy C | Reviewed this property |
Do you mean palapa? If so, no they don’t have palapa’s. People generally wake up early, find a chair underneath some decent shade and leave their towels there. The Hotel Caribe beach has much more shade than Colonial or... More
0
Votes
Room Tips
"If you are an early riser or go to bed early, I would be sure to check your location to the theatre!"
Read review
"6632 rooms on this side are quieter in the evening"
Read review
"go and Ask for it. Alexis, Sebastian, a spanish boy (sorry forgot his name)..etc. will let you feel awesome"
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"Always a good idea to get the upper floor away from an elevator."
Read review
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