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Dreams Puerto Aventuras Resort & Spa

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Dreams Puerto Aventuras Resort & Spa
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4,344 Reviews from our TripAdvisor Community

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Showing 3,769: English reviews
Los Angeles, California
Reviewed 23 March 2015

We spent a wonderful week in this facility with our daughter and her family. Our two little granddaughters, aged 3 and 5, had a great time. This is not a huge facility, but it has everything we wanted. In fact, the size pleased us. The beach is small but excellent for children. The children's pool was great. The restaurants were...

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Helpful?
1Thank Lee B
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Dreams Puerto Aventuras. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

Chicago, Illinois
Reviewed 22 March 2015

I was at the Dream from March 14 to 21st. I went there with my two grown up kids. We had two rooms. First the rooms: they were nice and very clean. We did not have problem with musky smell. My toilet was not flushing when I arrived but they fixed that promptly. My kids' room did not have a...

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2Thank France1215
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We appreciate the time that you have invested on writing an overview of your stay with us. There seems to have been a number of deficiencies encountered which are very atypical and not reflective of our brand experience; if this stay was marred by irregular circumstances, we can only renew our apologies and assure you that we take...

Reviewed 21 March 2015

We just got back from a family trip and have to say we had the best time ever. We've stayed at a number of hotels in the Mayan before and this one totally surpassed anything we've had before. There were 16 of us in total (including 6 kids under 9) and it was absolutely perfect! Food was amazing! You usually...

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Helpful?
1Thank Nicola D
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We thank you for taking the time to share your comments on Tripadvisor. It was a pleasure being your hosts during your recent gateway. We are delighted to read all your compliments on the facilities, the pool, our restaurants, bars and Explorer´s Club without excluding the excellent service provided by our colleagues at Dreams Puerto Aventuras specially Noe....

Ottawa, Canada
Reviewed 21 March 2015

Just got back after 9 days of a wonderful vacation at Dreams Puerto Aventuras. My husband and I travelled with our 7 year old son, and would highly recommend this all inclusive to anyone with kids. The Good: The service was truly five star - they really go out of their way to pay attention to all their guests. Everyday...

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1Thank dutyfree1
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our entertainment activities, you enjoyed the benefit of booking one of our bali beds, our variety food specially our Portofino and Gohan Restaurants and you were impressed with the room service . We appreciate your gracious comments as it shows...

Porter, Texas
Reviewed 19 March 2015

Travelled in March 2015 with 8 people in three rooms. The resort was great. This was our first stay at a Dreams/Secrets hotel and we were not disappointed. We have stayed in many of the resorts along Playacar and this resort seemed much more relaxing. There was not the constant stream of walkers that you get along the beach in...

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5Thank S K
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, First of all, thank you for your preference to our Dreams Puerto Aventuras. We are committed in satisfying every guest needs and paying attention in every single detail. All of these just to create an unforgettable and amazing experience. We are glad to read you got home with this sense after your stay with us. We've been happy...

Peoria, Illinois
Reviewed 19 March 2015

THIS IS A LONG REVIEW BUT I TRIED TO BE AS SPECIFIC AS POSSIBLE: We recently returned from a wonderfully relaxing week at the Dreams Puerto Aventuras Resort & Spa, All-Inclusive where my fiancé and I chose to have our wedding. Twenty-four guests were booked and we made the journey down to the Yucatan on 3/7/15. I can simply summarize...

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Helpful?
3Thank Jeff H
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest: Thank you for taking the time to share such a detailed overview of your stay through this mean and for choosing us for such an special moment as it is your wedding. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Our main goal is the total satisfaction of our guests, we...

North Tonawanda, New York
Reviewed 19 March 2015

Travelled March of 2013 with about 12 people and had a wonderful time. The food, service and entertainment were wonderful. It as great to have the dolphin experience right there at the hotel and it was a great time. The small town right there was a fun little place to walk around. Close by to the airport (about 30min) and...

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Helpful?
Thank alzaleski
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Many thanks for taking the time to leave your kind words following your recent stay with our Dreams Puerto Aventuras. We were delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so much pride in...

Reviewed 18 March 2015

Great resort. Beach was diss appointing! Too many kids running around. I will definitely choose adult only next time! No night life at all. There was nothing to do after the sun went down.. Very secure. Gated area. Lovedwalking around the village. Dolphins were beautiful. Loved the golfing! Watch out for the iguanas!

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Helpful?
1Thank 11,577
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We are sad to read that unfortunately we have failed on meeting your expectations in regards of night life. It is important for us to mention that our nightly entertainment follows our resort’s concept of luxury yet enjoyable atmosphere including live music and themed nights. Thank you very much for your detailed suggestions. Our guest’s feedback is truly...

Charleroi, Pennsylvania
Reviewed 17 March 2015

We had a family group of 9. We all had a great time and enjoyed the beach, pools, restaurants, bars and the entertainment staff. I have previously stayed at Dreams Tulum and I must admit I liked the Tulum resort a little more. I cannot put my finger on what was better; however, there was something. I would recommend this...

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Helpful?
Thank ziwalker
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, Thank you for choosing the hospitality of our Dreams Puerto Aventuras, and for taking the time to write a review about your recent experience. By your complete review, we can see you and your family have taken advantage of all the facilities and surroundings of our hotel, tasted some delightful meals at our restaurants and drinks in our...

Connecticut
Reviewed 17 March 2015

I went into this trip expecting a 4 star resort when this place is a solid 2.5 stars. There were a lot of problems but these are the main ones to me: 1. All-inclusive is NOT all inclusive. All wines cost extra and is only available by the bottle at high mark-ups (70-100%) We saw other diners having lobster at...

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Helpful?
4Thank Jen B
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear guest, We are very sorry for the inconveniences you say you have been through and that you did not fully enjoy your stay with us. These cons mentioned have been shared with the management of the different areas as to evaluate and take the proper action. We are aware this will not change your first impression of our resort,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €187 - €526 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do something to the drain in the bathrooms so they don't stink so bad. We put body wash n water down it every other day to kill the odor.”
 of 5 bubbles 35justineg, 23 Mar 2017 | Read review
“I did miss not having dresser storage to unpack. Updates on the Dreams channel would be great! ”
 of 5 bubbles pamelacC7781RV, 22 Mar 2017 | Read review
“the 7 fl facing the ocean is a amazing view.”
 of 5 bubbles dizzydiaz123, 19 Mar 2017 | Read review
“211 overlooking the dolphin pool,nice and quiet! Friends in main block found it very noisy! ”
 of 5 bubbles kreeff43, 19 Mar 2017 | Read review
“Dolphin pool side is quieted, beach side is always nice.”
 of 5 bubbles EddieS877, 18 Mar 2017 | Read review
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