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Dreams Puerto Aventuras Resort & Spa

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$597*
US$245*
Great Deal
US$299*
US$259*
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Dreams Puerto Aventuras Resort & Spa
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4,446 Reviews from our TripAdvisor Community

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Showing 3,856: English reviews
Lincoln, Nebraska, United States
Reviewed 6 July 2015

This is a decent resort depending on what your looking for. If you are looking to a great beach and swim in the ocean, this is not the resort for you. The beach is small and very rocky and full of seaweed most of the day. They try hard to keep the seaweed under control but it's a losing battle....

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Helpful?
1Thank Keith H
Reviewed 6 July 2015

First of all, let me state that the only reason this resort gets 4 out of 5 stars is due to the seaweed most of the days we were there. I've heard this has just started occurring in the last year. Obviously, the resort has no control over nature, but they did work diligently to remove it. Everything about our...

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1Thank jstuckey74
Marietta, Georgia, United States
Reviewed 5 July 2015

Looking for lots of activities and fun? This is your resort. Looking for peace and quiet? This is also your resort. They have a quiet, adults-only pool, as well as the fun, party, activity pool. The beach is in an inlet so it's gentle and clear. I saw a baby sting ray there! Very romantic overall. The entertainment staff is...

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Helpful?
3Thank Trenna B
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Trenna B, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We are pleased to know you have enjoyed our staffs’ exceptional...

Wyoming, Delaware
Reviewed 4 July 2015

First time going to an all inclusive resort, this is a great place !! All the staff was friendly and courteous. They work very hard and go out of their way to help and please you. The entire resort, inside and out, is impeccable. They do a great job keeping it clean. Every restaurant had very good food. We stayed...

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Helpful?
3Thank haw1221
DreamsPAventuras, E-concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear haw1221, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We are pleased to know you have enjoyed our staffs’ exceptional service....

Chicago, Illinois
Reviewed 4 July 2015

We have been to this resort six times because we love the beach area, the food, the service and the size of the resort. Everything is within walking distance from the lobby. You don't need a trolley to get to the restaurant or the beach area. We just got back yesterday and we had an overall great time but I...

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Helpful?
2Thank tom s
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, First and foremost, we would like to thank you for taking the time to share your feedback here on TripAdvisor regarding your recent stay with us at Dreams Puerto Aventuras. We are extremely sorry to hear that our facilities did not meet with your full approval this time. All guest feedback, both positive and negative, allows us the...

Saskatoon, Canada
Reviewed 4 July 2015

The hotel was awesome. The staff was incredibly friendly, and would do anything for you. It seemed like they cleaned the room 5 times a day, was always tidied up and fridge restocked. Seemed like a nice place to take children, but we were thankful for the adult only pool. Lazy vibe, swim up bar. My big tip for the...

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Helpful?
Thank KevinTheWise
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest, Thank you for your recent stay with us. We greatly appreciate the time you took to write a review following your visit with us at Dreams Puerto Aventuras. We will share your feedback with the operations staff. We are glad you enjoyed the adults only pool. Our guests can relax in there while enjoying the dolphins view. Thank...

El Centro, California
Reviewed 3 July 2015

very clean and nice place.staff is very friendly. Arturo the crepe guy was very nice. Wifred in sea side grill. Carlos in the bar.Domitila in housekeeping made sure our room had enough towels twice a day. Perfect for families with children. Resort is small, but perfect because you can always find your group by the pool or beach. Restaurants do...

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Helpful?
1Thank Diana r
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Guest I would like to express my gratitude for the time you have taken to share this review and the valuable comments you’ve provided in it. Thank you for sharing your experience, it´s always nice to know we have met your expectations with our outstanding service, we want to sincerely apologize for any inconvenience you have experienced with the...

Granollers, Spain
Reviewed 3 July 2015

The Dreams resort in Puerto Aventuras is beautiful, impeccably clean, and staffed with some of the most wonderful people we've met. The bedrooms get cleaned twice a day, and the minibar gets filled every evening so you never run out of drinks in the room. You can order 24-hour room service, or go have something to eat down at the...

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Helpful?
1Thank Nadine D
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We are pleased to know you have enjoyed our staffs’ exceptional service. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the...

San Diego, California
Reviewed 3 July 2015

This vacation has probably been the best one of my whole life, the hotel is nice itself, and the food is very good, the bartenders are really friendly, but I recommend giving them a tip, so they give, you better service. If you are looking for people who are really friendly this is the Hotel for you. If you go...

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Helpful?
2Thank Servando E
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for you total satisfaction and when we read we have accomplish the goal with you it is...

Dallas, Texas
Reviewed 2 July 2015

I gave this hotel a 3 only because of the beach view, everything else would be a 5!!! If you are going to the beach you definitely expect a breath taking view of the beach. This was not the case for this resort. The water just wasn't as blue and clear as other resorts that I've been to, and it...

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Helpful?
2Thank Nellie S
DreamsPAventuras, E-Concierge at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear valued guest, Thank you for taking the time and share with all the Tripadvisor community your recent stay with us. We apologize for not having exceeded your expectations in every aspect of your stay here with us specially when comes from Mother Nature as the blue ocean you mentioned and the size of the beach. However please rest assured...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €178 - €438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
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Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
435 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views from the elite 7th floor. First floor by the kids pool is noisy.”
aliciahiebert, 24 Apr 2017 | Read review
“Go somewhere else.”
MegS1708, 23 Apr 2017 | Read review
“Higher floors are quiet for the most part, and the views on the ocean side are amazing”
brittanyp421, 23 Apr 2017 | Read review
“Room on the 5th floor or higher have amazing views.”
MeredithH497, 21 Apr 2017 | Read review
“Great hotel and fantastic room service. Good was great.”
715mercys, 19 Apr 2017 | Read review
5 of 5
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US$245* /night
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Booking.comUS$299
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AMOMAUS$597
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*Disclaimer
Prices are for 1 room, 2 adults
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