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Dreams Puerto Aventuras Resort & Spa

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$272*
US$259*
Great Deal
US$272*
US$272*
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Dreams Puerto Aventuras Resort & Spa
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4,506 Reviews from our TripAdvisor Community

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Harrisburg, Pennsylvania
Reviewed yesterday NEW

The hotel itself is beautiful. The restaurants had amazing food, especially the breakfast buffet at the one café. The beach is small, very, very small. Get there early if you want to get a chair, especially one in the shade. The kids pool was much more exciting than the adult pool, music, foam parties, all kinds of fun. The adult...

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Helpful?
Thank dnh5041
Louisville, Kentucky
Reviewed 2 days ago NEW

My family just returned from an 8 day stay at Dreams Puerto Aventuras Resort and Spa. We knew going into the trip that this was a resort that provided budget friendly rates and we were not expecting the "Ritz" and were completely satisfied with the condition of the resort and it's amenities. Before we left we saw a lot of...

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1Thank Kevin B
Calgary, Canada
Reviewed 3 days ago NEW

This week long vacation could have been better. Started off with being rushed to our room, decent room with only passable air conditioning and water leaking at the door. Maid service was pretty sketchy, usually no towels and only turn down service for one night of our 7 night stay. The entertainment team was amazing, but for the most part...

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Helpful?
Thank susanb1232017
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear susanb1232017, Thank you for taking the time and share with all the Tripadvisor community your recent stay with us. We apologize for not having exceeded your expectations in every aspect of your stay here with us. Please rest assured that your comments have been shared with the pertinent departments in order to be addressed and where possible improved. As...

Portage, Indiana
Reviewed 6 days ago NEWvia mobile

We have been here twice now and the girls don't just 'watch' your kids. They take such an interest in them and have planned activities for them on the hour. My girls begged to go to the club everyday of our trip. Thanks Martha, Gabriella, Lili and Judit!

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Helpful?
1Thank AnnafromNWIndiana
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear AnnafromNWIndiana, Wow! What an amazing review! We truly appreciate for taking the time and share your recent experience at Dreams Puerto Aventuras. Reviews like yours encourage us to keep working hard every day and keep improving all our services and facilities for your total satisfaction and when we read we have accomplish the goal with you it is very...

Reviewed 1 week ago NEWvia mobile

I liked my stay at Dreams Puerto Aventuras, the food was good, the staff friendly, the room was huge and with a beautiful view. The entertainment team was WOW, very nice, very funny, too many activities. I thank them all but Giovanni was the best! I will come back for sure :)

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Helpful?
1Thank Halima E
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Halima E, Thank you for sharing your recent stay at Dreams Puerto Aventuras with all the Tripadvisor community. We're more than glad to know you had an excellent vacation with us and were able to enjoy every service we have to offer. We hope to have the opportunity to host you once again in a near future. Should need...

Reviewed 1 week ago NEW

After hours of searching for the perfect place to get married, we finally decided on Dreams Puerto Aventuras! It's a small resort in comparison to some I've been to...but, it was not lacking! The resort offers an adult only pool and restaurant, has a kids club, small but beautiful beach, a spa, lots of food and drink choices, and clean...

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Helpful?
2Thank Linda K
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Linda K Thank you for sharing your beautiful review with the Tripadvisor community. Congratulations for your wedding! It was a true pleasure to be a part of such a special occasion. We are delighted that you, your family and friends enjoyed the stay. Claudia and the Weddings Department will be so happy to know they were able to assist...

Reviewed 1 week ago NEW

We were at this resort from April 23 to April 30 for my cousins wedding. We're a family of 3 with a 4 year old daughter. The resort has a lot of positives. The layout is great, having the beach so close to the pool meant that our group could split up between the 2 locations and still be close...

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Helpful?
2Thank Shaun T
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Shaun T, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about general aspects during your stay. It is a pleasure to announce that we will be implementing many of these upgrades...

Black Earth, Wisconsin
Reviewed 1 week ago NEW

This place is incredible. The friendly, efficient staff really impressed me. Pro Dive (Manny) was very helpful in booking our excursions. The guides on the excursions were friendly, professional, and really loved what they did and the areas they spoke of. Ed from Best Day, Rebekka from the jungle tour, the Pro Dive guide(forgot his name) were awesome. The place...

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Helpful?
2Thank louispam
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear louispam, Thank you for your positive feedback! We will share it with the operations staff. It is a pleasure for us to read that you had a wonderful stay at Dreams Puerto Aventuras. Rest assured that your comments are shared with the staff and supervisors. We would be delighted to welcoming you back soon. Cordiall yours, Diana Anaid Hernández...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Just spent a week at this resort. The staff are very polite and helpful. The resort is somewhat small and yes they do have seaweed on the beach but people have the understand that it's a small cove and they work hard to ensure they may the best of it. I only ever really used the adults pool as I...

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Helpful?
Thank Itbarbie
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear Itbarbie, We were delighted to have you with us and thank you so much for providing feedback regarding your recent stay at Dreams Puerto Aventuras. We would like to inform you that all the comments & suggestions are addressed to the involved departments to improve our service. We are pleased to know you have enjoyed our staffs’ exceptional service....

Washington DC, District of Columbia
Reviewed 1 week ago NEW

Everything was great in our stay at Dreams Puerto Venturas. Excellent customer service, good food and good entertainment Every one was trying to help us and entertained. Rooms were cleaned twice a day and we liked that very much

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Helpful?
2Thank cath123er
DreamsPAventuras, Director General at Dreams Puerto Aventuras Resort & Spa, responded to this review

Dear cath123er Thank you very much for your feedback. It was certainly our pleasure to have you as our guests. We are very happy to know you had a great stay with us. All of the comments are shared with the staff and supervisors. Your feedback helps us improve the quality and standards in our resort Once again, thank you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Dreams Puerto Aventuras Resort & Spa is a getaway with near infinite pleasures. Guests of all ages experience Unlimited-Luxury(R), remarkable amenities led by spacious rooms and suites with lovely views, gourmet dining options, limitless top-shelf spirits and 24-hour concierge service - all wristband-free. Guests are entertained by miniature golf, complimentary greens fees at a nearby golf course, a PADI certified diving center and Dolphin Dreams by Dolphin Discovery, one of the largest dolphinariums in the Riviera Maya resort region. To unwind, Dream Spa by Pevonia(R) offers a generous pampering menu. For couples, the resort presents wedding, honeymoon and anniversary packages, and for business, facilities begin with the 1,646 square foot Playa Ballroom. It's all of this and more. ... more   less 

Additional Information about Dreams Puerto Aventuras Resort & Spa

Address: Km 269.5 Carretera Chetumal, Puerto Aventuras 77500, Mexico (Formerly Dreams Puerto Aventuras Resort & Spa All Inclusive)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €171 - €369 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Dreams Puerto Aventuras Resort & Spa 4*
Number of rooms: 305
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelsforEveryone, Travelocity, BookIt.com, Hotels.com, Booking.com, Hotwire, getaroom.com and HotelQuickly so you can book your Dreams Puerto Aventuras Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Dreams Puerto Aventuras Hotel Puerto Aventuras
Dreams Hotel Puerto Aventuras
Dreams Resort Puerto Aventuras
Sunscape Puerto Aventuras Riviera
Sunscape Puerto Adventuras
Dreams Puerto Aventuras Resort & Spa Riviera Maya, Mexico
Hotel Style:
#4 Business Hotel in Puerto Aventuras
#8 Luxury Hotel in Puerto Aventuras
#8 Family Hotel in Puerto Aventuras
#8 Spa Hotel in Puerto Aventuras
#9 Top resorts Hotel in Puerto Aventuras
#9 On the Beach Hotel in Puerto Aventuras
#10 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Dreams Puerto Aventuras Resort & Spa staff and other travellers.
452 questions
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Montreal, Quebec

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Questions? Get answers from Dreams Puerto Aventuras Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor rooms have a walk out to 1 of 2 pools, either the adult pool or kids pool.”
36kevinb, 22 May 2017 | Read review
“Some corner rooms had "hot tubs" on the deck, rooms on the 6th and 7th floor were by far the best. Avoid ground floor.”
, 17 May 2017 | Read review
“higher floors for older couples”
lexylegs4, 15 May 2017 | Read review
“I stayed on 3rd floor, and room smelled.”
Vanessa122, 14 May 2017 | Read review
“Ask for a room upgrade, if there is rooms available they will give it. And in most cases wont even charge.”
djayf, 13 May 2017 | Read review
5 of 5
Bookit.com
US$259* /night
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Expedia.comUS$272
TravelocityUS$272
Hotels.comUS$272
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*Disclaimer
Prices are for 1 room, 2 adults
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