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Barcelo Maya Caribe

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2,754 Reviews from our TripAdvisor Community

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Showing 1,348: English reviews
Reviewed 22 March 2015

We recently traveled to Riviera Maya and stayed at Barcelo Maya Caribe, we originally booked the Tropical but when we got there we were told we were moved to the Caribe, initially this was a disappointment because we had a very large group and we were concerned that we would be separated, but we weren't so all was well. After...

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Helpful?
Thank Amy A
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Amy A: Thank you for contacting us and for sharing your comments regarding your experience at Barceló Maya Caribe, we are glad you could enjoy the property and the service. We appreciate your good comments to our staff and we will be happy to share these comments with them. I can let you know that all guest comments whether...

Johnston, Iowa
Reviewed 21 March 2015

I booked 7 rooms in August for the Tropical. Got a confirmation email. Thought everything was good to go. We get there on March 13 and they have moved us to the Caribe. They said it was "the same". In some ways it was better, in some ways it was worse. The Caribe buffet was awful compared to the Tropical...

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Thank debim22
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear debim22: Many thanks for taking the time to share your review and for choosing Barcelo Maya as your vacation Resort. We really appreciate your comments which are very important for us, we are glad you could enjoy the Pool and specially the beach, which I have to mention is the favorite from the most part of our guests, as...

Endicott, New York
Reviewed 17 March 2015

As others have noted, this is a huge resort made up of four sections but it is still all one resort and it's awesome. We stayed in Caribe and it was fantastic. We had originally booked Tropical but when we checked in, we were told there was no availability in Tropical. We were disappointed because we had heard it was...

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13Thank cowgirlinthesand333
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear cowgirlinthesand333: Many thanks for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. It will be our pleasure to receive you...

Landisville, New Jersey
Reviewed 17 March 2015 via mobile

We are on our way from Barcelo Caribe and just couldn't wait to write this review. Everything was amazing, food, beach, pool, room, etc.... There were a few things that I have seen in other reviews that people complained about but these are things that can't be helped. Seaweed: yes there is seaweed but the men are out there bright...

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5Thank stephanie b
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear stephanie b: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We look forward to hosting you again...

Mesa, Arizona
Reviewed 13 March 2015

We took our three children with us to experience Mexico. Our 5 year old son and 7 year old daughter had sooooo much fun with Teresa and Gaby at the Kids Club. They wanted to go every day and they never wanted to leave. They did amazing activities with the kids such as painting, making bracelets, playing in the ball...

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4Thank SSPPPAnderson
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear SSPPPAnderson: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We will be pleased to serve you again...

brooklyn, NY
Reviewed 13 March 2015

I'll try to make this SHORT and to the point. 1) Resort This is 4 resorts put together. Barcelo Maya Caribe in my opinion was the best. It's much newer and located on better part of the beach. ALSO ... it's great to hear ambient music playing all around. (they got nice outside speakers) and believe me, it adds to...

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5Thank Pianist718
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Pianist718: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. I can let you know that all guest...

Winnipeg, Canada
Reviewed 11 March 2015

As noted before the bar fridge is not cold. when you open the patio doors the AC shuts off..the key is to wait a minute, then close the door as opening the door makes it cycle off (takes a minute or 2), then close the door and it will start up. bed spread was very heavy! We rolled it back...

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1Thank Cossly
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Cossly: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas...

Kitchener
Reviewed 10 March 2015

One week on a beautiful, UNcrowded beach with chairs to spare and shade if desired. Service from all employees in all domains was impeccable. There was never a feeling that to get satisfaction you had to constantly tip, however, how could one not when one is happy with the services rendered. We took advantage of the four à la carte...

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5Thank rtkKitchener
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear rtkKitchener: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service. I can let you know that all guest comments whether negative or positive are very important to us, as they show us the areas...

Ottawa, Canada
Reviewed 9 March 2015

Will not say to much as many have already described it pretty well. First time in Mexico and would definitely go back to this resort. We were there for a family wedding with 41 other guests. Only a couple of negatives and will mention below. Arrival at airport was on time but for some reason there was many other flights...

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2Thank Ron C
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Ron C: Thank you for your comments, we are sorry for any inconvenience caused but glad that you enjoyed many aspects of you Vacation with us. I am really sorry to hear some of the other guests had problems in their rooms, I can assure that I hope the problem have been solved during their stay, as our goal...

Moncton, Canada
Reviewed 6 March 2015

This was our second time at Barcelo Maya in Riviera Maya and we loved it. The hotel is impeccable on all aspects : cleanliness, service, food, amenities ! No complaints all week. We will be back for sure next year, we would not risk being deceived elsewhere when we were completely satisfied at this resort. The caribe section has just...

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7Thank Yapi L
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Yapi L: Thank you so much for sharing your impressions about Barcelo Maya Beach Resort, we are glad we have accomplished your expectations and enjoyed your vacation with us. Guest feedback is very important for us, as we know they help us to continue improving our services. We will be pleased to serve you again in the future. Best...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €207 - €516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
263 questions
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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money on the Palace at this resort!!!”
 of 5 bubbles cereardon, 6 Dec 2016 | Read review
“No room actually has a sea view owing to the height of the trees in front of the rooms!”
 of 5 bubbles 225AdrianB, 4 Dec 2016 | Read review
“no bad rooms...we did the swim up pool suite...comes with free premium as well so easy with the small upgrade fee.”
 of 5 bubbles 569freddyg, 30 Nov 2016 | Read review
“we were in Labna and it was a good location”
 of 5 bubbles ericalynanderson05, 27 Nov 2016 | Read review
“Swiim up room at the Maya Caribe - in the section that included room 4110”
 of 5 bubbles SC8S, 16 Nov 2016 | Read review
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