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Barcelo Maya Caribe

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2,813 Reviews from our TripAdvisor Community

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Showing 1,386: English reviews
Regina, Canada
Reviewed 24 April 2015

We spent Easter Week in a Club Premium Junior Suite in the Caribe section. Although the resort was huge we felt we were stuck on one end because of the spring breakers (or really drunk teens). It was our second vacation and I love the resort, but we almost didn't return because of the same problems with Spring Breakers last...

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2Thank sk3062014
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear sk3062014: Many thanks, we value your preference and we want to thank you for choosing Barceló Maya Caribe Resort as your favorite vacation spot once again, we really appreciate reviw and the time you have taken to share your experience. Please let me explain that In the complex we have many spaces, various restaurants, bars and swimming pools where...

Reviewed 22 April 2015 via mobile

Just finishing a ten day vacation at the caribe. We travelled with a group of 6- four adults and two kids (6 & 7). We have all stayed in several all inclusives all over Mexico and the Caribbean, first time at this resort. Overall we loved the resort. The Caribe was the best of the four in our opinion, including...

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Thank ALSRN
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear ALSRN: First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with the Tripadvisor users. We are glad that you could enjoy many aspects of your stay with us, such as the grounds, the beach and Japanese Restaurant with its delicious food and amusing teppanyaki...

Reviewed 21 April 2015 via mobile

My wife and I stayed a week 4/10 - 4/17. The check in was smooth and had no issues. The grounds were constantly being maintained and beautiful. Did not come across one single rude employee during our entire stay. We stayed in a deluxe room and it served its purpose just fine. I at first was concerned that I did...

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3Thank DaveandAnge2005
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear DaveandAnge2005: Many thank s for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We appreciate your good remarks at our...

Stamford, Connecticut
Reviewed 20 April 2015

I stayed at the Barcelo with my boyfriend for about a week. Our check in was easy and quick and we were able to get into our room right away. Rooms are basic, nothing fancy, and the bed was super super firm. I enjoyed having a balcony and the view of the garden was amazing, The gardens and flowers were...

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3Thank agrace25
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear agrace25: Many thank s for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our Grounds very clean and manicured we will be happy to reach them your good...

Calgary, Canada
Reviewed 19 April 2015

Wonderful resort! very pretty, lots of entertainment, beautiful grounds! The pools are fantastic, as is the beach! Our room was very nice, and comfortable beds! the maid service isn't the best, unless you leave a tip. The buffet food is "ok" but the 2 Japanese restaurants that you can book are fantastic! Lots of on-site shopping, with a wide variety...

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Thank Wendy P
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Wendy P: Many thanks for your contact and your comments regarding your experience at Barceló Maya Beach, we are happy we have met your expectations and you enjoyed your vacations with us, we are glad you have liked the beach, the room and the Restaurants specially our Japanese Restaurants with their well known show of delicious teppanyaki. We will...

Reviewed 19 April 2015

This was our first visit to this resort and our first experience with the chain. The grounds were beautiful and very clean. The staff was accommodating, friendly and the service was excellent. We would stay there again. Thank you for the wonderful memories.

Review collected in partnership with this hotel
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Thank Monica L
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Monica L: Many thank s for choosing Barceló Maya Beach as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the property and Service, we also want to thank you for finding our staff to be hard working and friendly. We are glad that we have...

Green Bay, Wisconsin
Reviewed 16 April 2015 via mobile

I helped book a family vacation here. 2 seniors, 6 adults, 4 kids (5-8), and an infant. Feeling responsible for everyone's happiness I read a lot of reviews and searched many places. As for all inclusives I've only stayed at small resorts around 2-300 rooms. I was a little concerned about Barcelo being too big. I also read many reviews...

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8Thank cronek28
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear cronek28: We really appreciate your review and your comments which are very important for us, we value the opportunity you gave us to meet your expectations and tell us your own experience and we want to thank you for choosing Barceló Maya Caribe Resort as you vacation Hotel. We are happy you could enjoy the property and the service...

Reviewed 15 April 2015 via mobile

My family and I returned from this resort April 10 2015. We had a great stay. There were lots of things for my kids to do. Some people were complaining about the resort while we were there but I have to say that it is impossible to please everyone. We were pleased with the buffet (my kids enjoyed the coffee...

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1Thank tinamb73
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear tinamb73: First of all, I would like to thank you for choosing Barceló Maya Caribe as your vacation resort and the comments you kindly share with the Tripadvisor users, we are very happy you could enjoy the buffet, we appreciate so much your good comments to our staff and we will be happy to reach them the good remarks...

New York City, New York
Reviewed 14 April 2015

We had an amazing time. There is something for everyone here. The hotel is huge, yet quite accessible. They have dolphin swims right in the resort! The beach is best at the Caribe and Beach resorts. The Tropical beach is also OK. The Colonial is quite rocky. The service is great, although you have to get your own at the...

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Thank GinaNYCtraveler
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear GinaNYCtraveler: Many thanks for your full review and your comments which are very important for us, we are glad you could enjoy the Property and Service specially the Beach and the Pools area. I will be happy to take your remarks about Beach service into consideration as a mean to improve our services. We are very happy you had...

Calgary, Canada
Reviewed 13 April 2015

First the good, then a couple not so great. We went here for a wedding and had a great time. The grounds were very nicely kept, and the pool area was great. The staff was really friendly, not many of them could speak good English though. I am 6 months pregnant so was a little nervous about eating the food,...

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4Thank Traveler20132015
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear Traveler20132015: Many thanks for choosing Barceló Maya Caribe as your vacation resort and the time you have taken to share your impressions about your stay, we are glad you have enjoyed the Service and the sight at our beautiful Ground, as well the pool areas, we appreciate so much you have found our staff to be hard working and...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €226 - €448 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
283 questions
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Questions? Get answers from Barcelo Maya Caribe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bottom floor”
 of 5 bubbles susiekuhne, 8 Jan 2017 | Read review
“Go for Platinum if you can afford”
 of 5 bubbles guymichaud, 6 Jan 2017 | Read review
“Only prestige rooms are newer.”
 of 5 bubbles tblexi, 5 Jan 2017 | Read review
“Access to all four resorts by booking any:Beach,Caribe, Tropical, Colonial. Look around for a la carte's before booking.”
 of 5 bubbles bakirandkristen, 2 Jan 2017 | Read review
“Silent, nice, clean, all rooms are great”
 of 5 bubbles Konstantin04, 28 Dec 2016 | Read review
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