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Barcelo Maya Caribe

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2,752 Reviews from our TripAdvisor Community

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Showing 1,346: English reviews
Toronto, Canada
Reviewed 4 days ago NEW

I didn't decide on this resort, my friends did. I wouldn't have booked this resort otherwise. The buffet restaurants can't keep the food hot, so the quality was very disappointing. The ala carte restaurants were hit and miss... Both Spanish and Japanese were very good. Some of the others had some very good items on my plate while the others...

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2Thank cereardon
Kasson, Minnesota
Reviewed 5 days ago NEW

All 16 of us had an awesome time! From the restaurants to the beach and all around!!! Staff was very friendly and helpful. Workout area was top notch. Enjoyed two massages at the spa that were to die for! Can't wait to go back!

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Thank jyeigh67
Reviewed 5 days ago NEW

The Barcelo Resorts in the Rivera Maya are so beautiful and worth visiting. It rests along the Rivera Maya and has some of the best beaches. While on vacation you can go there and buy a day pass which is all inclusive and so worth it. Of course you could plan your next vacation there, all inclusive and never want...

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Thank Crystal E
London, England, United Kingdom
Reviewed 6 days ago NEW

We have stayed at many 5 star hotels around the world and although the resort itself is of 5 star standard the staff sadly let it down on our visit. We stayed for ten nights in November 2016 as the resort we had originally booked was closed for refurbishments. The staff are (by individual) either very good or very poor...

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1Thank Adrian B
Reviewed 1 week ago via mobile

The instructors at the flow rider were excellent, and very helpful. They made our stay at the Barcelo Maya Caribe even better - we visited every day. Highly recommend visiting the flow rider on your stay here, you will not be disappointed!!

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Thank Fiona O
Reviewed 1 week ago

Just returned from Barcelo Maya Caribe yesterday. We are no stranger to All Inclusive and honestly stayed at a different Barcelo property about 36 months ago and was unimpressed. This time, I was honestly super impressed. The resort is immaculately clean. Service is AMAZING. You honestly are treated like you are the only person there by most of the staff....

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5Thank Freddy G
Camrose, Canada
Reviewed 1 week ago via mobile

Was very happy to attend a wedding at the Barcelo Maya Caribe resort in the Mayan Riviera on November 14th. A petit little waitress Hamce Yamel Sein Gonzalez tended to our table. Every need was very efficiently taken care of by her. She was very friendly, had a big smile, and it was a delight to be taken care of...

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1Thank Lori W
Oconomowoc, Wisconsin
Reviewed 1 week ago

We have been to Riviera Maya several times, normally we go to Grand Palladium, we know its good, we know where everything is and we find comfort in knowing it will be a great vacation. This year, we decided to try something new , we booked at Barcelo Maya Caribe. I was blown away by how great this place was....

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4Thank ericalynanderson05
Toms River, New Jersey
Reviewed 2 weeks ago

We have been frequent travelers to Riviera Maya and have vacationed there 3 times in the past year and one half. Previously we stayed at the Barcelo Maya Palace and had a fantastic vacation. Foolishly we booked the Maya Caribe thinking it would be just as nice. Boy were we wrong! While our room was smaller (not a deal breaker),...

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Thank anniesez11
DirectorBeachCaribe, Gerente at Barcelo Maya Caribe, responded to this review

Dear anniesez11, Thank you for taking the time to tell us why our service failed to meet your expectations. We value your preference, and would like to address your concerns as quickly as possible. About your impressions, let me suggest to you to read the official web site page, where you can find all the information required to the diferences...

Reviewed 2 weeks ago

This was my second visit to the Barcelo in the Mayan Riviera. The first time I was in the Tropical section, and this time the Caribe. Though the rooms could use an update, everything else about this resort is perfect. The beach, especially in front of the Caribe and Maya Beach buildings, is perfect. It's all sand with no rocks...

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3Thank Karen B

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Barcelo Maya Caribe

Address: Carretera Chetumal-Puerto Juarez Km. 266.3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €207 - €516 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Maya Caribe 4*
Number of rooms: 414
Reservation Options:
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Also Known As:
Barcelo Maya Caribe Hotel Puerto Aventuras
Barcelo Puerto Aventuras
Barcelo Hotel Puerto Aventuras
Barcelo Maya Caribe Beach
Barcelo Maya Caribe Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#6 Romantic Hotel in Puerto Aventuras
#10 Family Hotel in Puerto Aventuras
#11 Spa Hotel in Puerto Aventuras
#11 Luxury Hotel in Puerto Aventuras
#12 Top resorts Hotel in Puerto Aventuras
#12 On the Beach Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Maya Caribe staff and other travellers.
263 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't waste your money on the Palace at this resort!!!”
 of 5 bubbles cereardon, 6 Dec 2016 | Read review
“No room actually has a sea view owing to the height of the trees in front of the rooms!”
 of 5 bubbles 225AdrianB, 4 Dec 2016 | Read review
“no bad rooms...we did the swim up pool suite...comes with free premium as well so easy with the small upgrade fee.”
 of 5 bubbles 569freddyg, 30 Nov 2016 | Read review
“we were in Labna and it was a good location”
 of 5 bubbles ericalynanderson05, 27 Nov 2016 | Read review
“Swiim up room at the Maya Caribe - in the section that included room 4110”
 of 5 bubbles SC8S, 16 Nov 2016 | Read review
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