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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,496 Reviews from our TripAdvisor Community

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Showing 4,158: English reviews
Montreal
Reviewed yesterday NEW

Second time this year at the Barcelo, travelled with my husband and mother (Booked two rooms). Booked the transfer from the airport to the hotel with Canada Transfers – I recommend them; they are efficient and it’s quicker than the bus shuttles. Arrival went well. We were early and had to wait a bit till our rooms were ready, so...

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2Thank DPHMontreal
Gimli, Canada
Reviewed 2 days ago NEW

We stayed in the Coba section and had access to everywhere but the Palace. Great front line staff. Good food. Gorgeous Beaches. Beautiful grounds. BUT here are the caveats you need to know about: 1. New mandatory environmental tax might come as surprise 2. Always check to see if the alcoholic beverages you order are part of "all inclusive" and...

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1Thank PatandHarv
Portage la Prairie, Canada
Reviewed 2 days ago NEW

Highly rated. People that work there are so friendly and helpful. Very clean resort with lots to do, beach is huge and awesome. Lots of a la cartes for eating and they are all fantastic. I never had a bad meal. I have been to this resort 3 times and recommend it to who ever I talk with about our...

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Thank kendallsmith2017
Calgary, Canada
Reviewed 3 days ago NEW

We have just returned from the most amazing 10 day vacation staying at the Barcelo Maya Beach Resort, it was everything that we remembered and better as we had stayed here 10 years ago and always wanted to come back. My husband and I stayed from the 1st to 11th Jan 2017. This is our favorite part of the resort...

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3Thank Tiffany334
Winnipeg, Manitoba
Reviewed 6 days ago NEW

Our week at this resort started off perfectly! Everything exceeded our expectations and we were already looking into coming back with our children this March. That all changed when hundreds of drunk, stoned loud mouths invaded the resort for crash my playa. It went from the most wonderful to the most awful vacation in a matter of a day. Suddenly...

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12Thank peacock2011
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Peacock2011 Although we sincerely regret reading that your stay at our Barceló Maya Beach fell short of your expectations, we are grateful for the time you spent to share this feedback of your overall holiday experience among us as we certainly believe that there is always room for improvement and your constructive feedback is very much appreciated. We...

Reviewed 1 week ago

We stayed here Feb 28 - March 9, 2016. Was an amazing experience. My now soon to be hubby Proposed to me on the beach during the romantic dinner on the beach. Rooms were clean, food was great, beach was clean, not rocky or covered in sea weed. Always something going on at the resort, helpful staff and great night...

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1Thank Brandi L
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Brandi L Congratulations and we are very happy to know that those important memories are going to be forever reminded in Barcelo Maya Beach. See you on 2018 for a wonderful Wedding Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach Barceló Maya Grand Resort beach.subdirector@barcelomaya.com T+52 984 875 15 00 | Ext: 1521

Tinley Park, Illinois
Reviewed 1 week ago

5/5 > Overall property, beach, pools and rooms (ours was premium in Tulum with hot tub, 3rd floor ocean). Impeccably clean and beautiful. Housekeeping was wonderful, air conditioning worked great, loved the size of the room and the lovely balcony with private hot tub. I liked the gardens, the nice walks without having to leave the resort. This is either...

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Thank Debbie0046
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Debbie0046 We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at Barceló Maya Beach was an enjoyable one. We...

Reviewed 1 week ago

We stayed at Barcelo Maya Beach (Coba wing) for 11 nights in 2016 December. This was our first visit to this resort, we have never returned to a resort so far but we are considering returning here. The beach is amazing, the countless swimming pools are spectacular. Our personal favourite was El Cielito Adult Only pool. This resort is very...

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Thank Márta M
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Marta M We would like to express our gratitude for the comments you made about your recent visit. we are pleased to know that you have received the service you deserve, we are very proud of our co-workers and will pass your thanks to them. Please be so kind to contact me when you book your next holidays,...

Beaverton, Oregon
Reviewed 1 week ago

Had a great vacation with our two teen boys (16 & 18 y.o.). Must easier on us parents as we were able to let them go do their own thing, on their schedule, with little coordination on our part. I.e. they could grab lunch on their own if hungry, didn't have to drive anywhere necessarily, etc. Glad we did Club...

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Thank nikkikcampbell123
Edmonton, Canada
Reviewed 1 week ago via mobile

Please be mindful ,that during this event the resort is full of people from all over the globe . It becomes a large party that run until all hours of the night. The family friendly resorts becomes largely disrespectful towards people seeking relaxing and quality time with your family . The staff as always are a amazing and do everything...

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1Thank kim12016
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Kim12016 We would like to express our gratitude for the comments you made about your recent visit and we lament reading that you didn´t find the peace and quiet you were looking for. we strongly encourage you for a future occasion to contact me for your next visit. we will make sure you we can make all your...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €225 - €509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Travelocity and Barcelo so you can book your Hotel Barcelo Maya Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
573 questions
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Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior Suite oceanview lovely - lower floor you have lawn chairs to enjoy the afternoon sun”
 of 5 bubbles DPHMontreal, 23 Jan 2017 | Read review
“Avoid Coba section during concert dates.”
 of 5 bubbles PatandHarv, 22 Jan 2017 | Read review
“Beach rooms are good but Colonial are best with Palace as superior.”
 of 5 bubbles kendallsmith2017, 22 Jan 2017 | Read review
“Don't go when Crash my Playa is on”
 of 5 bubbles peacock2011, 18 Jan 2017 | Read review
“Premium room we stayed in was great. Sounds like non-premium rooms make people less than happy.”
 of 5 bubbles Debbie0046, 16 Jan 2017 | Read review
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