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Hotel Barcelo Maya Beach

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Hotel Barcelo Maya Beach
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7,691 Reviews from our TripAdvisor Community

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Showing 4,272: English reviews
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Reviewed yesterday NEWvia mobile

The beach is beautiful, the water blue, the service great, the food good enough with lots of choices and the grounds and buildings wonderful. This is our sixth time here and we're already looking forward to our seventh. I'd like to give a shout out to Beatriz Poot at the Barcelona Maya Beach at the pool. She kept the drinks...

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Helpful?
Thank GrampGump
Stonewall, Canada
Reviewed 3 days ago NEWvia mobile

First trip to Mexico and already booking for next year. The food, rooms, pools and beaches were fantastic!!! Special thanks to Angel for the wonderful service and great hospitality!! Can't wait to go back!!

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1Thank abes70
Reviewed 4 days ago NEW

My husband and I have traveled there twice. Once for ou wedding then 2 years later for our friends wedding. For one I love the Mayan. Paradise. The hotel is very clean and open. The new renos are spectacular. We had friends stay at the Palace the only thing that they disliked about it is if you are traveling with...

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Thank Barbie R
Reviewed 4 days ago NEWvia mobile

I spent one week with my baby's girl and my husband last month, and it was espectacular, the beach is the best! There are a lot of pools, the gardens are amazing, the rooms are not luxury but really comfortable and clean, the staff since you arrive are very kind. The buffets restaurants are very complete and the have an...

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Thank Titi0809
Seattle, WA
Reviewed 5 days ago NEW

I recently stayed at the Barcelo Maya Beach, in Room 1111. The room in-and-of-itself was fine. The issue for us was that we had paid extra (i.e. 2K extra) to stay in an ocean-front room. When we arrived at the room, which is on the ground floor, we were met with a small grass yard, followed by a foot path,...

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Thank stoneymuggins
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear stoneymuggins We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. It has been disappointing to read...

Sydney, Canada
Reviewed 5 days ago NEWvia mobile

I was very impressed with this resort - great service - friendly staff - spacious and very clean and well maintained - approx 75 minutes from Cancun Airport - pool and beach area beautifully designed and massive - lots of lounge chairs - and children are allowed to use floatees in the pool - lifeguards at all locations - great...

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1Thank Marilyn502
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Ms Marilyn502 We would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We look forward to having the opportunity to serve you again in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director...

Charles City, Iowa
Reviewed 6 days ago NEW

Pros: Wonderful facilities, great variety of activities, beautiful and well maintained facilities, 5 hotels together each sporting buffets, a la carte restaurants, pools, bars, grilles, a theater, and more! My sister and I particularly enjoyed just lounging around the Adult Pool between buildings 1&2. Cons: Check in process was long, no rooms available before check-in time of 3:00 p.m., lip-syncing...

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1Thank arpch01
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Arpch01 We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times. Again we thank you for this very kind review of our hotel and we look forward to serving you again in...

Centennial, Colorado
Reviewed 6 days ago NEW

My family and I just spent a week at the Barcelo resort for my daughter's spring break. I read many reviews in the month prior to my stay and now that I have visited the resort, I don't understand the poor reviews. This was our second visit,we stayed in the Tropical section in 2011 and stayed in the Beach section...

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3Thank WavesnSand79
Montreal, Canada
Reviewed 6 days ago NEW

Stayed 28 February- 7 March Only positive impression from everything except a little slow check in. Very clean and nice grounds and pools,good activity. Do not really understand people who complains about food,good variety and quality. Room is just ok,nothing special but clean and big enough to accommodate 2 adults and kid Plenty of place in shade on the beach...

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2Thank Dmitri_N187
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Dmitri_N187 We would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. We look forward to having the opportunity to serve you again in the future. Sincerely Erika García Argueta Sub Director Beach| Assistant Director Beach...

Reviewed 6 days ago NEW

First of all they lost our initial reservation. Then they placed us in another room, but decided to give that room to someone else before we picked up our keys. Three rooms later we were placed in our room which was the farthest away from everything they could find. The "premium" check in experience lasted 5 and a half hours......

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1Thank Dottie N
DirectorBeachCaribe, Sub Director Beach at Hotel Barcelo Maya Beach, responded to this review

Dear Mrs Dottie N We sincerely appreciate the time you spent to share your comments following your visit to our Barceló Maya Beach hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. Please be assured that...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Barcelo Maya Beach

Address: Carretera Chetumal Puerto Juarez Km. 266,3, Puerto Aventuras 77750, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €197 - €509 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Barcelo Maya Beach 4*
Number of rooms: 630
Reservation Options:
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Also Known As:
Barcelo Puerto Aventuras
Barcelo Hotel Maya Beach
Barcelo Maya Palace
Barcelo Maya Mexico
Barcelo Maya Resort
Catalonia Rivera Maya
Maya Beach Resort
Barcelo Beach Maya Mayan Resort Riviera
Barcelo Maya Beach Resort Cancun
Hotel Barcelo Maya Beach Puerto Aventuras, Riviera Maya, Mexico
Hotel Style:
#5 Romantic Hotel in Puerto Aventuras
#6 Family Hotel in Puerto Aventuras
#7 Business Hotel in Puerto Aventuras
#9 Luxury Hotel in Puerto Aventuras
#9 Spa Hotel in Puerto Aventuras
#10 On the Beach Hotel in Puerto Aventuras
#10 Top resorts Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Barcelo Maya Beach staff and other travellers.
646 questions
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Questions? Get answers from Hotel Barcelo Maya Beach staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get priveldge as it allows you that extra...Always go with Deluxe”
 of 5 bubbles 928barbier, 21 Mar 2017 | Read review
“The Beach and Caribe sections have renovated rooms”
 of 5 bubbles WavesnSand79, 19 Mar 2017 | Read review
“Rooms in the caribe section were very loud until 3 AM.”
 of 5 bubbles dottien774, 19 Mar 2017 | Read review
“best beaches, rooms are quite.”
 of 5 bubbles 528marcelam, 18 Mar 2017 | Read review
“This was our first time to this all inclusive resort. Our room was located on the second floor of tropical hotel. It was clean and quiet.”
 of 5 bubbles fish22017, 18 Mar 2017 | Read review
5 of 5