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Catalonia Riviera Maya

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Catalonia Riviera Maya
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8,138 Reviews from our TripAdvisor Community

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Showing 5,323: English reviews
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Reviewed yesterday NEWvia mobile

Myself, my mother and son visited this hotel for 2 weeks at the beginning of April. We had a fabulous time and cant think of anything to complain about. My only bug bear was the sunbed situation i did have to get up at stupid o clock so we would have one. The staff are amazing and so hardworking. Our...

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Helpful?
Thank Claire W
Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017

Our first visit was in 2007. We went back again this year, making it our 8th visit. Can you tell that we love the CAT! Always a great time. It truly is the best kept secret in the riviera maya. A fabulous small hotel that feels like a big fancy hotel with all the perks. But you get better service...

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2Thank Janalily
About Hotel's Favourite Review
Enrico R, Director General at Catalonia Riviera Maya, responded to this review

Dear Janalily. It is truly our fortune and privilege to host you again for the 8th time; this allows us to really demonstrate the excellent service that we strive for each visit. We can't thank you enough for the nice remarks about our Resort, they are so kind and thank you a lot for recommending us. The biggest compliment that...

Tucson, Arizona
Reviewed yesterday NEW

Themed restaurants for privileged guests were excellent . Buffets and others open to all guests was average. Rooms were nice, clean and comfortable. Not enough lounge chairs poolside. People would go out early in the morning to try to reserve a spot. By 9 am you would literally have to wait for someone to leave to get a spot. Very...

Review collected in partnership with this hotel
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Thank camilla4018
Toronto, Canada
Reviewed 2 days ago NEW

This was a nice relaxing vacation with friends. The staff are exceptional! The property is very pretty and well-maintained and lots of interesting animals bopping around. The rooms are a little under whelming but adequate for our needs. They were very clean and tidy and housekeeping replenished our water without fail every day. The beach is "OK" and did have...

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Thank Seashell0033
wasga beach ontario canada
Reviewed 2 days ago NEW

The beds could use new mattress I took my own pillow so didn't use the hotels. Liked the fact that u didn't have to reserve for the a la carte restaurants you could just go and line up. Liked the creperier that was excellent. Like that u could walk to the marina and watch the dolphins and the sea lions,...

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Thank bar19456
Grimsby, United Kingdom
Reviewed 3 days ago NEW

The hotel is beautiful our room was very basic can pay to upgrade but we didn't bother as the room was just somewhere for us to sleep it was also very clean .we will never return to this hotel and would advise anyone think of going to think again .the food was poor most of the time and in the...

Review collected in partnership with this hotel
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Thank J3470FDdawnc
Enrico R, Director General at Catalonia Riviera Maya, responded to this review

Dear Guest. Thank you for your feedback. We regret that your stay at our hotel did not entirely correspond to your expectations. The corresponding departments are already aware of the incidents that occurred during this event. In relation to the stolen money, our security team did the corresponding investigation and unfortunately, no conclusive results were obtained. We will work to...

Chesterfield, Missouri
Reviewed 4 days ago NEW

Food needs improvement in the theme restaurants!! The buffet was just average! The pool bars need to be for adults only!! It is a beautiful place with updated rooms. If you go I would suggest renting a golf cart to drive around and see the area and the little shopping mall

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Thank Wayne L
Enrico R, Director General at Catalonia Riviera Maya, responded to this review

Dear Wayne. Thank you for your feedback. We are very grateful to hear that you had a good experience with us and that you enjoyed the services and facilities. Please be assured that your comments and suggestions have been taken into consideration and that we will do our utmost to improve. We certainly look forward to your returning trip in...

Kentville, Canada
Reviewed 4 days ago NEW

A delightful time! We stayed at the Catelonia Yucatán from April 6-13. We had a wonderful time! The hotel is bright and well kept! I was impressed with how clean the hotel was; the public spaces, the rooms, the dining areas, the pools. Our room was beautiful, with a deck overlooking the pool area. This was great because there was...

Review collected in partnership with this hotel
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Helpful?
Thank tabuchanan
Enrico R, Director General at Catalonia Riviera Maya, responded to this review

Dear Guest. Thank you for writing to us. We are so happy to know that you appreciated all the aspects of your stay and that you were impressed with our friendly staff and courteous service! We can't thank you enough for the nice remarks about our Resort, they are so kind and thank you a lot for recommending us. The...

Reviewed 4 days ago NEWvia mobile

I'm sitting in my room at the resort while writing this review. If you are going to take a trip to Mexico book anywhere but here. The food is mediocre at best. The place is way over crowded for the size of the resort and they try to nickle and dime you on everything. Before booking anything here at the...

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Helpful?
Thank Jason F
Enrico R, Director General at Catalonia Riviera Maya, responded to this review

Dear Jason. Thank you for writing to us. We regret that your stay at our hotel did not entirely correspond to your expectations. Our Guest Service confirms your situation, Due to the bad weather your romantic dinner had to be postponed and there is a 50% penalty for canceling the service. However, you were given the option to change the...

Chicago
Reviewed 5 days ago NEW

We recently stated for 7 days. As soon as we arrived, the front desk employee, Petra, kept insisting to take up on an offer to go to a sister resort in Maromar. I continuously rejected it as this is the hotel I wanted to stay. She then gave us our key cards. When we entered our room, we were given...

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1Thank RivieraMayaLover6028

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free Internet
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. The hotel is located in the wonderful Puerto Aventuras development. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions. ... more   less 

Additional Information about Catalonia Riviera Maya

Address: Avenida Xcacel Lote 1 Plano 2 Manzana 18 | Solidaridad, Puerto Aventuras 77783, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €170 - €440 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Catalonia Riviera Maya 3.5*
Number of rooms: 423
Reservation Options:
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Also Known As:
Catalonia Riviera Maya Puerto Aventuras, Mexico
Catalonia Hotel Mexico
Catalonia Rivera Maya
Riviera Maya Catalonia
Hotel Catalonia Riviera Maya
Catalonia Riveria Maya
Catalonia Riviera Maya Resort
Catalonia Riviera Maya All Inclusive
Catalonia Mexico
Hotel Style:
#7 On the Beach Hotel in Puerto Aventuras
#7 Top resorts Hotel in Puerto Aventuras
#9 Business Hotel in Puerto Aventuras
#11 Family Hotel in Puerto Aventuras
#12 Romantic Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from Catalonia Riviera Maya staff and other travellers.
1,081 questions
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Questions? Get answers from Catalonia Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade to Privilege if you have money to burn”
DeniseBeverley, 16 Apr 2017 | Read review
“Request pool view or ocean view. Privileged not worth the extra money. Be prepared to move !”
Leblanc2017, 15 Apr 2017 | Read review
“Ask for what you want - but also be willing to pay for the upgrade if that is a possiblity”
tiffanyf732, 11 Apr 2017 | Read review
“May cost you a bit more but the Privileged room is the room of choice!”
AllisonL542, 10 Apr 2017 | Read review
“Privileged rooms are better. Make sure you have a pillow top mattress, otherwise bed may be uncomfortable.”
adamkourt, 8 Apr 2017 | Read review
5 of 5