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Catalonia Riviera Maya

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Av. Xcacel, Manzana 18 Plano 2, Lote 1, Puerto Aventuras 77783 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (10876)
360
Panoramas (7)
Pool & Beach (2385)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Catalonia Riviera Maya
Updated 13/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#12 of 19 hotels in Puerto Aventuras
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Caribbean Sea's turquoise waters can be seen from this hotel-paradise. Come and get ready to spend some unforgettable days in the heart of the Mayan Riviera, surrounded by marvelous landscapes and seductive, white sand beaches. The hotel is located in the wonderful Puerto Aventuras development. This is a tourist development which boasts a marina for yachts, a golf course, restaurants and dolphin tanks, all within easy reach of the main Mayan Riviera attractions.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Telephone
VIP room facilities
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Bay View
Languages Spoken
English, Spanish

Location

Full view
74Somewhat walkable
Grade: 74 out of 100
32Restaurantswithin 1 km
6Attractionswithin 1 km
13,002Reviews1,957Q+A100Room tips
Traveller rating
  • 5,980
  • 4,374
  • 1,617
  • 614
  • 419
Traveller safety
Time of year
Traveller type
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Popular mentions
Kellyste2394 wrote a review Yesterday
Santa Rosa, California7 contributions
+1
We stayed 4 nights at Catalonia Riviera and had a good time, mostly because of the friendliest staff! Oscar was the best bartender, he tried to kill us with the tequila shots every night. We met Lorenza on our last night at Bloved and she was an absolute ROCKSTAR waitress, she made our last night our best! All 4 of these stars are for the amazing staff! We were disappointed by the weird restaurant and bar hours and having to make a reservation a day ahead of time at the privileged restaurants. The website makes it seem like there are a lot of restaurant choices but in reality, they’re not all open everyday. Very weird for an all inclusive resort. Thank you Oscar and Lorenza and the rest of the staff at Catalonia Riviera for helping us enjoy our stay even though we were disappointed by the poor management.
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Date of stay: March 2021Trip type: Travelled as a couple
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Peitho E wrote a review 17 Apr
8 contributions
+1
This was our 4th familly trip to this hotel. There is so much to love about the place and the area, but the people and the service makes this place particularly special to us, and keeps us returning to it. I must say that this year the highlight of the trip was scuba diving with my son. It was his first dive (he reached minimum required age) and I could not have imagined it any better. We were blessed with good weather, great visibility under watter---amazing fish of all kinds--including a small shark. The professionalism of the crew, Andreas (instructor) attention to details allowed us to a have very relaxing and and unforgetable experience. We were also lucky to have a very skilled camera man (Tomas) who importalized this under-water experience for us on camera :)
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Date of stay: April 2021
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Leslie R wrote a review 8 Apr
9 contributions
+1
My boyfriend and I spent 5 days at Catalonia with the Privilege package and overall it was a very great time, the privilege restaurants such as Bloved, the Japanese and breakfast area El Mercado (only open on the weekends) were our favorites. Just a heads up, to all of the privileged restaurants you need to make a reservation beforehand in order to make sure you have a spot! The only bad experience we had was when we tried the buffet, if you can I would recommend to stay clear and choose the nicer restaurants. Since we had a romance package we were able to try the Alegria Spa for a 30 minute free massage and if you wanted a bit more time you had the opportunity to pay an extra $30 for a total of 50 minutes, which we did and it was amazing! The spa has a sauna, a steam room with Eucalyptus, and a spa circuit pool (picture attached) along with a workout area inside. The spa was amazing and if you have the opportunity I would highly recommend, perfect place to relax! All of the staff is amazing, friendly, and extremely hardworking and you can really tell they are doing their best given the pandemic and overall business. Some of our favorite staff were bartenders Pedro and Manuel, if you see them they automatically treat you like they’ve known you forever, it was a pleasure to have met them! House keeping was awesome they created an animal every day which was cute and fun to see everyday and always gave us fresh towels, toilet paper, etc! We went kayaking, snorkeling, mini golf, and they have activities going on every week! We went to a rock show and Disney themed show which were really cool! Overall, it was a great getaway and we even went outside the resort (super safe gated area) to shops and even switched it up some days and ate outside of the resort which was sooo good, outside of the resort we highly recommend La Caleta we had some amazing shrimp tacos. We enjoyed our stay at Catalonia, we recommend to those who are looking for a fun and chill atmosphere.
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Date of stay: April 2021Trip type: Travelled as a couple
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Sheryl W wrote a review 5 Apr
3 contributions
This was maybe our third or fourth visit to this resort and will be our last. The property is in quite a state of disrepair. The bed was terrible. My adult daughter and I were forced to share a king bed, when upon check-in we were told that the 2 doubles we had requested were unavailable. We were offered a rollaway for the first night and then were told we could come down the next day an be moved to a double, however the rollaway never materialized and we tried for 3 days to get moved before finally giving up. Housekeeping only showed up half the days we were there. The bars do not open until 11:30am, so it is impossible to get even a soft drink before then. The buffet is not open all day so you have to abide by mealtimes. There is a crepe shack open that has a limited menu of sandwiches and ice cream, but the grill that has always been available when we have been there before is now exclusive to the new Privileged package. Thankfully we didn't have kids with us this time that often require snacks during the day as there wasn't anywhere to accommodate that. The food was sub-par, and from one meal to the next appeared to be recycled from the day before. Even the ala carte restaurants were disappointing. My daughter has a wheat allergy and no one seemed to know how to accommodate that, offering her minimal options. I suspect more out of fear and ignorance than actual ingredients containing gluten. She fared better at the buffet where she could evaluate for herself. Our recommendation would be that you pass this resort by. There are much nicer places for the same price.
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Date of stay: March 2021
Location
Cleanliness
Service
Room Tip: If you are determined to stay here, upgrade to Privileged,
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got2govaca wrote a review 5 Apr
Middleboro, Massachusetts25 contributions4 helpful votes
Pro Tip - Upgrade to Privilaged Package so you get the perks of having use of all pools and private beach seating. We first arrived later on Sunday so we grabbed dinner at LaBrista buffet- good selection of foods. We ate breakfast every morning here - fresh made omelets were our favorite along with the variety of different juices. Our room was nice - comfortable bed and great view of the courtyard from our balcony which we enjoyed sitting on every morning and evening after watching the band in the hotel bar. We spent every day sitting under an umbrella by the pool, which is where we had the absolute pleasure of meeting Pedro. He was always there with refills of our alcoholic beverages. Such an amazing and hard working man! We also rented a golf cart for 3 days so we could drive around the area of Puerto Adventuras. The men at the front entrance were very helpful in contacting the owners of the golf carts for us. This was one of the most relaxing vacations i have been on in awhile. Defiantly recommend and will defiantly be back!
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Date of stay: March 2021
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Response from Social Media Catalonia Hotels and Resorts, Marketing at Catalonia Riviera Maya
Responded 2 weeks ago
Dear guest, First, thank you very much for giving us this valuable opportunity to serve you in the Riviera Maya, it has been a pleasure. We are delighted to read that your experience has been completely positive, and that the room has been enjoyed along with all its benefits. Without a doubt, the upgrade to any Privileged category is a set of benefits that appeal to our guests both in and out of the room; BLoved, among them, with its menu and adorable ocean view enchants everyone who visits it. On the other hand, from your observations, we are pleased to read that the gastronomic offer has achieved this recognition, during the last years we have been working on the quality of food, but above all, on the challenges of the different diets that some of our visitors choose, we really appreciate you pointing this out. Finally, dear guest, we are very happy with your contribution and delighted with your kind recommendation, of course we hope you will return very soon, it will be a pleasure to serve you and again achieve a wonderful result like this. Kind regards,
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PRICE RANGE
US$134 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
catalonia riviera maya puerto aventuras, catalonia hotel mexico, catalonia rivera maya, riviera maya catalonia, hotel catalonia riviera maya, catalonia riveria maya, catalonia riviera maya resort, catalonia riviera maya all inclusive, catalonia mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPuerto Aventuras
NUMBER OF ROOMS
423
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Frequently Asked Questions about Catalonia Riviera Maya
Which popular attractions are close to Catalonia Riviera Maya?
Nearby attractions include Puerto Aventuras Marina (0.7 km), TAO Wellness Center (1.2 km), and Puerto Aventuras (0.9 km).
What are some of the property amenities at Catalonia Riviera Maya?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Catalonia Riviera Maya?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Catalonia Riviera Maya?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Catalonia Riviera Maya?
Yes, free parking is available to guests.
What are some restaurants close to Catalonia Riviera Maya?
Conveniently located restaurants include Jessie Gelato, Cafe Ole, and Bamboo Cafe & Smoothies.
Are there opportunities to exercise at Catalonia Riviera Maya?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Catalonia Riviera Maya have an airport shuttle?
Yes, Catalonia Riviera Maya offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Catalonia Riviera Maya offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Catalonia Riviera Maya?
The staff speaks multiple languages, including English and Spanish.