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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,628 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Sensimar Riviera Maya
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Showing 7,431: English reviews
Peterborough
Reviewed 8 September 2014

We have just returned from holiday and had a great time, food was lovely, drinks were great and all staff work really hard. Some improvements were taking place whilst we were there which made some days a little noisy and it rained occasionally but only in short bursts and it was quite refreshing and expected. The entertainment team, Jessica, chuck,...

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Helpful?
2Thank Carlndanielle
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Swansea, United Kingdom
Reviewed 7 September 2014

Firstly as I sit here on my balcony in EDSS I need to say how much it pains me to write the following review. My wife and I have stayed at the El Dorado resorts for 5 years in a row - 3 in Royale and now 2 in EDSS. We returned this year firstly due to the amazing service...

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11Thank Ed D
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

Reviewed 6 September 2014

We booked this hotel for our honeymoon. We went for 11 nights from 18th August 2014. Although this is Mexico's rainy season, we didn't experience more than an hour of rain on any single day, most days it didn't rain at all with temperatures averaging 33 degrees. The staff at this hotel are the most polite I have ever met...

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3Thank Tina A
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Houston, Texas
Reviewed 6 September 2014 via mobile

Room: Royal Suites overrated. Any swim up nice if dont mind being on display. Access to pool and chairs is primary benefit. Premium section ok if on 1st, 5th, or 6th floors. Other floors wont have ocean view or easy access to pool Any floor other then 1st wont have easy access to pool. Poor layout/design. Butler service and stocked...

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Helpful?
1Thank EBell22
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Dartmouth, Canada
Reviewed 5 September 2014

I travelled to the El Dorado Seaside in the spring with a few girlfriends from work, and it was absolutely incredible. Even though this is a very intimate and romantic couples resort, I would recommend it for a girls trip if you and your friend are up for some major luxury. I cannot praise the impeccable service enough. From personalized...

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5Thank Sassbrydon
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Florence
Reviewed 4 September 2014

We went to El Dorado Seaside Suites for our honeymoon. We won our honeymoon at a bridal show through Dinner 4 Two, and we upgraded to this resort. It was the best decision we could have made. The hotel was pristine, and welcoming. The beach is stunning, the food is fantastic, service is excellent and our over-all experience was extremely...

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Thank M B
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

glasgow,scotland
Reviewed 4 September 2014 via mobile

Just realised I never reviewed this hotel and just had to even although it was around 1.5 years ago I was there. I can't stress enough how good this hotel is. Food - best all inclusive (gourmet) around. Beach - great, not the best i have been to but still great. Rooms - immaculate. Service at bars and restaurants -...

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Helpful?
6Thank rainhater78
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Telford, England, United Kingdom
Reviewed 3 September 2014

We booked this resort for our honeymoon and it did not disappoint. From the moment we arrived to the moment we left all the staff worked so hard in ensuring we had the best honeymoon. Everyone was really friendly and they would all say ola :) we was spoilt for the whole holiday no matter where we went in the...

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5Thank Louise P
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Greenwood, AR
Reviewed 3 September 2014

I absolutely love this resort...the atmosphere, the friendly, courteous staff, the rooms and the food are all top notch. However, if you are one who like to have your feet in the ocean, you need to know that the beach here is not at all good. If, on the other hand, you are like me and prefer to enjoy the...

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Helpful?
2Thank jgdenton
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Exeter, United Kingdom
Reviewed 3 September 2014

We got back from the El Dorado seaside suites last week and all I have been doing is dreaming about going back. I could have stayed here forever. It was unbelievable everything about this place is amazing, especially the staff. They cannot do enough for you so so helpful. Before I went I read a few reviews and any bad...

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Helpful?
14Thank KateChalmers
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €277 - €837 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,850 questions
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Mansfield, United Kingdom

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Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth paying to be in the premium suites.”
 of 5 bubbles Charkar, 26 Mar 2017 | Read review
“Pay extra for a swim up if you need a pool.”
 of 5 bubbles intruder3906, 25 Mar 2017 | Read review
“Great room. Clean spacious. In a quiet area.. block 17.. ”
 of 5 bubbles Mrsunhappy_11, 25 Mar 2017 | Read review
“Look for block 35,36”
 of 5 bubbles OnOnetours, 24 Mar 2017 | Read review
“We upgraded to a premium suite. The room was very spacious and bed also very comfortable. However if we went again we would go for a swim up room, no fighting for a sunbed with your towel at sunrise that way ”
 of 5 bubbles DionneM797, 24 Mar 2017 | Read review
5 of 5