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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,614 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Sensimar Riviera Maya
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Showing 7,417: English reviews
Acworth, Georgia
Reviewed 25 September 2014

My husband and I went to Seaside Suites for our honeymoon for seven days and really had a wonderful time. Our travel agent upgraded us so we had a villa on ground level,1501. It was nice, but the A/C leaked on us in the middle of the night so we were then upgraded to the premium suites 4th floor, over...

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Helpful?
1Thank Janelle S
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

United Kingdom
Reviewed 25 September 2014

We have recently returned from a 10 day stay at this hotel...Everything that we can say has already been written. We have no complaints at all... . I just wanted to address a few comments from other reviewers who seemed to have been there when we were.. 1) we never encountered any loud drunk brits abroad. 2)we were never disturbed...

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Helpful?
4Thank jkmcdonald
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Essex, UK
Reviewed 24 September 2014

We loved it! Loved the hotel, the staff were amazing (first class service) and we want to go back (maybe we can next year). Will definitely upgrade to the swim up room next time, they looked lovely and lots of people recommended them. Also we will look at going another time of year as March was rather windy (not really...

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Helpful?
2Thank DonnadooEssex_UK
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Treasure Island, Florida, United States
Reviewed 24 September 2014

Since this was listed as a 4 star resort, and basically cost double of what I had paid at other resorts that I enjoyed, my fiance' and I were anticipating something special. While the grounds are immaculate, the staff extremely nice, at times the food and service was very disappointing. I was determined to have a good time, and we...

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Helpful?
8Thank Loren R
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, We want to thank you for taking the time to write us a review, we want to assure you that all your comments are welcomed and a key part of the improvement of our resort. We are truly sorry to hear you experienced any inconvenience during your stay, we are a 5 star rated resort so we are...

London
Reviewed 24 September 2014

This was our third visit to paradise. I feel I should tell you what wrong with the place but there isn't anything. The food is five star served in seven locations. The accommodation is perfect set in small blocks surrounded by Palm trees. Drink is available from six bars all food locations and waiters who walk the beaches. By day...

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Helpful?
5Thank Wendy C
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Mansfield, Canada
Reviewed 24 September 2014

My first visit to Riviera Maya was perfection! The resort and location was beautiful, the staff friendly, fun and attentive and we could NOT HAVE BEEN HAPPIER! My in-laws invited their 4 children and spouses to join them for their 50th anniversary - as well as Dad's birthday and mine. Other than a sis-in-law feeling under the weather, the whole...

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Helpful?
2Thank Kagnew2013
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

South Shields, United Kingdom
Reviewed 24 September 2014

Having just got back from 2 weeks celebrating my birthday I can honestly say this is the nicest place I have been in a long while. Mexico is just fantastic and the hotel and staff were fab. Our room a swim up junior suite was a bit tired and did have a slight leaky toilet but that didn't bother me...

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Helpful?
4Thank Carla B
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Reviewed 23 September 2014 via mobile

My husband and myself visited for my 50th birthday and everything about this hotel is amazing. Breakfast staff are very attentive especially margarita who always knew what drink and condiments my husband wanted without being asked and encarnacion the great smiler who got everyone he could together to sing happy birthday to me and presented me with my birthday plate...

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Helpful?
5Thank Thumpy2
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Mendon, Massachusetts
Reviewed 23 September 2014

My husband and I returned for our anniversary and were once again blown away by the treatment!! Upon our arrival, we were not told "Welcome Back!" we were told "Welcome Home!" I thought that was so sweet. We got a welcome home dinner, an anniversary dinner, and a farewell dinner. They are so attentive to the details that most places...

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Helpful?
5Thank Alisha A
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

Glasgow, United Kingdom
Reviewed 23 September 2014 via mobile

A really nice resort with wonderful staff. There was a mix up with my room and was put into the junior suite swim up room instead of premier. I stayed one night in this and was then moved, so it gave me the opportunity to comment on this. I felt the room was a bit tired although clean with all...

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Helpful?
5Thank heather w
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at Sensimar Seaside Suites. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €279 - €842 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Romantic Hotel in Puerto Aventuras
#1 Family Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,838 questions
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Mansfield, United Kingdom

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Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Gourmet Restaurants early”
 of 5 bubbles davejules65, 23 Mar 2017 | Read review
“Resort is built in between a jungle so sea views are not good, junior suite is adequate you don't spend much time in it.”
 of 5 bubbles sunlover1Romford, 23 Mar 2017 | Read review
“So roomy room was cleaned very well every day.”
 of 5 bubbles 868cheryle, 23 Mar 2017 | Read review
“Get a swim up room they are so worth it! ”
 of 5 bubbles StevenG241, 23 Mar 2017 | Read review
“Garden view rooms are great because your right next to the beach, its very handy”
 of 5 bubbles azzwoopin, 21 Mar 2017 | Read review
5 of 5