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El Dorado Sensimar Riviera Maya

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El Dorado Sensimar Riviera Maya
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7,604 Reviews from our TripAdvisor Community

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Showing 7,407: English reviews
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Wisbech, United Kingdom
Reviewed yesterday NEW

Our first time to Mexico and it was a first class holiday. Sun sea and coast for days of relaxing. Very good food in the many restaurants, all with friendly and helpful staff. Also a system which allows for evening strolling while waiting for a dinner table at the very busy times. Very good entertainment, with a wide variety of...

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Thank N787UVtonyd
Reviewed 2 days ago NEWvia mobile

The hotel was excellent beautiful beach very good food the only problem it has is the staff in charge of the restaurant they have very bad attitude the worst service received was by the manager of the restaurant kay talay was very rude made us wait 25 minutes to get 10 Minutes late to my reservation gave us the table...

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2Thank jonathan123carr
Reviewed 2 days ago NEWvia mobile

We visited this hotel in September 16 and had the best week on holiday we've had. The hotel itself is lovely, it's huge, clean and the staff are amazing! Always willing to help and will do everything for you! The best touch being bringing drinks to you on the beach and round the pool. The room was amazing, felt luxury...

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2Thank JordanneLB
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Reviewed 2 days ago NEWvia mobile

Was here last year greatest improved!!was so ill having the bbq on beach returned as I felt its was nice apart from being sick for two weeks, s I'm now here again and all well food excellent would not recommend 2502 2501 room no sleep at all rooms not great view though fantastic

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1Thank Dinah A
New York City, New York
Reviewed 2 days ago NEW

Premier Building stay in March the 2nd week 2017. Rooms in this building appear new and in excellent repair. Great balcony with nice view and plenty of room. Wish I could have dimmed the lights out there but no luck. Room was well stocked for everything you need for a great stay. The pool at this section was nice but...

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6Thank keepingitreal28
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Essex, United Kingdom
Reviewed 2 days ago NEWvia mobile

Have just returned from 2 weeks at the sensimar and was really the perfect holiday! We stayed in a premium suite which was nicely refurbished and modern with pool view. Premium pool is nice and quite if that's what's you're looking for on your holiday. We spent most days at the activity pool which is more lively with games and...

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1Thank Courtney_King94
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Scotland
Reviewed 2 days ago NEW

It would be rude for me to give this resort any less than five stars! Me and my girlfriend fell in love with this place. The photos don't do it justice. Its an amazing place to stay. The Mexican people really make this place special. All the staff deserve kudos for all their hard work. They really care about your...

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4Thank azzwoopin
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Cirencester, United Kingdom
Reviewed 2 days ago NEW

Sensimar Seaside Suites is a little piece of heaven on earth. All of the people are amazing. Special thanks to Ula our Personal Concierge, Ruebens for such fun Aqua Gym and Francisco for being such a professional and lovely waiter. The resort is beautiful and ticks every box imaginable. The service is second to none and the food is fabulous....

Review collected in partnership with this hotel
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3Thank Jacqueline J
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Reviewed 3 days ago NEWvia mobile

Well, what can I say? This hotel was amazing. The food, the drinks, and the beach were all incredible. The hotel is very well taken care of, and the staff there are all very friendly and willing to help with any questions! However, I'm sorry to say there were a few things that we were disappointed with. Let's start with...

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4Thank Jen S
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

Manchester, United Kingdom
Reviewed 3 days ago NEWvia mobile

We had a wonderful 2 week holiday at the Sensimar resort and would definitely return. The hotel is beautifully set in the jungle which provides a lovely tropical feel. We had a garden view room which was very nice but could do with a bathroom area update (this is our only minor negative of the whole holiday), the bed was...

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3Thank ashley2804
EDSS S, Gerente at El Dorado Sensimar Riviera Maya, responded to this review

Dear Guest, Great to hear you had a great holiday while staying at El Dorado Sensimar Riviera Maya. Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities and specially the staff as they are committed to exceed our guests’ expectations and this is...

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Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about El Dorado Sensimar Riviera Maya

Address: Km 95 Carretera Cancun-Tulum, Puerto Aventuras 77710, Mexico (Formerly Sensimar Seaside Suites & Spa)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Puerto Aventuras
Price Range: €279 - €845 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Sensimar Riviera Maya 4.5*
Number of rooms: 378
Reservation Options:
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Also Known As:
El Dorado Seaside Hotel
El Dorado Seaside Suites Mexico
El Dorado Resort Spa
Hotel El Dorado Seaside
El Dorado Seaside Resort
El Dorado Spa
El Dorado Seaside Mexico
Eldorado Seaside Suites
Eldorado Resort
El Dorado Sensimar Riviera Maya Puerto Aventuras, Mexico
Hotel Style:
#1 Family Hotel in Puerto Aventuras
#1 Romantic Hotel in Puerto Aventuras
#5 On the Beach Hotel in Puerto Aventuras
#5 Top resorts Hotel in Puerto Aventuras
#5 Luxury Hotel in Puerto Aventuras
#6 Spa Hotel in Puerto Aventuras
#6 Business Hotel in Puerto Aventuras
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Sensimar Riviera Maya staff and other travellers.
1,836 questions
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Mansfield, United Kingdom

See all questions (1836)

Questions? Get answers from El Dorado Sensimar Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden view rooms are great because your right next to the beach, its very handy”
 of 5 bubbles azzwoopin, 21 Mar 2017 | Read review
“Try to get a room away from the Main bar otherwise you won't get much sleep”
 of 5 bubbles McCusk, 20 Mar 2017 | Read review
“We booked a premium room overlooking the sea which includes access to a secluded pool and sunbed area with swim up bar. The sun hit our balcony all day so if that's what you are looking for, I would consider this grade of room if you can. ”
 of 5 bubbles 797AlM, 20 Mar 2017 | Read review
“We prefer swim up rooms, but any room here is very nice.”
 of 5 bubbles SirC_LadyDD, 19 Mar 2017 | Read review
“Book either a swim up suite or request a room away from the bar area.”
 of 5 bubbles Caroline019, 19 Mar 2017 | Read review
5 of 5