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26/11/2017 27/11/2017
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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    +1 800-555-2379
    Hotel website
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    Lowest prices for your stay
    26/11/2017 27/11/2017
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    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 26% below average rate

    The price you found is 26% lower than this hotel's average rate of US$489/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$537
    US$360
    SAVE US$177
    US$537
    US$396
    Traveller (6008)
    Pool & Beach (1162)
    Room & Suite (864)
    Barcelo Maya Palace
    7,408 reviews
    #6 of 17 hotels in Puerto Aventuras
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    Hard Rock Hotel Riviera Maya
    10,099 reviews
    #4 of 17 hotels in Puerto Aventuras
    0.09 km
     
    Royal Hideaway Playacar
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    #32 of 212 hotels in Playa del Carmen
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    Dreams Puerto Aventuras Resort & Spa
    4,784 reviews
    #10 of 17 hotels in Puerto Aventuras
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    Overview
    • Excellent73%
    • Very good17%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (612 reviews)
    “our honeymoon” (462 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Heaven at the Hard Rock Hotel Riviera Maya
    Special Price: 35% off room rate
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    Rooms
    26 Nov27 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (6,619)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
    See the most recent reviews
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    3,401 - 3,405 of 5,119 reviews

    Reviewed 6 June 2008

    Date: June 6 2008 Reviewer: Traveler from Indiana I am writing this review to let all of you out there know that this is a very beautiful resort with excellent service and good food. I read numerous reviews before leaving on my trip May 27-June...More

    7  Thank LA406
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 5 June 2008

    We had a great time at Aventura. Upon arrivial, we were given champagne. Before we picked ASP, we looked at all of the reviews. We knew that there were no true beaches. It was nice being able to go out into the water and not...More

    5  Thank randl43
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 2 April 2017

    Dear guest, thank you for taking the time to share your comments. We hope to see you again soon.

    Reviewed 2 June 2008

    I can not say one negative thing about this resort... We celebrated our honeymoon from May 5-10th.. We have been on many cruises but this was our first all inclusive. I actually enjoyed the resort far more then any cruise we have been on. They...More

    5  Thank Jslos1
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 3 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 1 June 2008

    My parents are founding members of Palace Resorts and visits the resorts twice yearly -- primarily staying at the Aventura Spa Palace. They gifted us a 7 day stay at the Aventura Spa Palace for our honeymoon. What a fantastic gift and an incredible place...More

    5  Thank Late30SomethingExec
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 3 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Reviewed 31 May 2008

    If you are a TripAdvisor superfan like myself, then you will understand the feeling I had when about a week before my wife and I traveled to the Spa Palace a horde of jerks seemed to have visited the resort and gave it one star...More

    16  Thank RDish
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 3 April 2017

    Dear guest, thank you for taking the time to shared us your comments. We hope to see you again soon.

    Barcelo Maya Palace
    7,408 reviews
    #6 of 17 hotels in Puerto Aventuras
    3.9 km
     
    Hard Rock Hotel Riviera Maya
    10,099 reviews
    #4 of 17 hotels in Puerto Aventuras
    0.09 km
     
    Royal Hideaway Playacar
    4,414 reviews
    #32 of 212 hotels in Playa del Carmen
    17.1 km
     
    Dreams Puerto Aventuras Resort & Spa
    4,784 reviews
    #10 of 17 hotels in Puerto Aventuras
    1.2 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$338 - US$637 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, Priceline, Hotels.com, Orbitz, HotelsforEveryone, Travelocity, Hotwire, Cheap Tickets, Cancelon and TripOnline SA so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (6008)
    Pool & Beach (1162)
    Room & Suite (864)
    Dining (294)
    Hotel & Grounds (4006)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
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    10,099 reviews
    .09 km away
     
    Barcelo Maya Palace
    7,408 reviews
    3.88 km away
     
    Dreams Puerto Aventuras Resort & Spa
    4,784 reviews
    1.19 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Brendan G
    15 November 2017|
    AnswerShow all 2 answers
    Response from Marian C | Reviewed this property |
    There are cab companies that queue up at both the airport (you will get transportation to the resort included) and the resort. At the resort, go to the front entrance bell desk and ask them for a cab. We've never waited... More
    0
    Votes
    Brendan G
    14 November 2017|
    AnswerShow all 4 answers
    Response from catherinegF609VY | Reviewed this property |
    Contact the hotel, they will either arrange the transfer or suggest which company to use. Remember always be careful, you are not in the states. There are many cars and company’s at the airport. Some try to lure you in... More
    0
    Votes
    Richard W
    12 November 2017|
    AnswerShow all 4 answers
    Response from Mara J | Property representative |
    Regarding your interest in Gluten Free options, I kindly inform you that in our property we have a procedure which consist in make an allergy card that is given upon the check in at Public Relations staff.
    0
    Votes
    Google Translation
    Room Tips
    "our room had a sky terrace with jaccuzi, faced the east and was very quiet, 3rd floor."
    Read review
    "Buildings 1 or 2 on the Heaven side are in a more quiet location"
    Read review
    "Sky Terrace room is where it's at!"
    Read review
    "Upgrade to a Deluxe Sky Platinum Sky Terrace Suite for a rooftop Jacuzzi!"
    Read review
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