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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    +1 800-555-2379
    Hotel website
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    4/12/2017 5/12/2017
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    Savings alert: 25% below average rate

    The price you found is 25% lower than this hotel's average rate of US$523/night.

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    US$437
    US$391
    SAVE US$46
    US$410
    US$437
    Traveller (6011)
    Pool & Beach (1162)
    Room & Suite (864)
    Barcelo Maya Palace
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    Hard Rock Hotel Riviera Maya
    10,138 reviews
    #4 of 17 hotels in Puerto Aventuras
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    Overview
    • Excellent73%
    • Very good17%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (607 reviews)
    “our honeymoon” (461 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    4.5 Star Hotel
    All hotel details
    Offers from Heaven at the Hard Rock Hotel Riviera Maya
    Special Price: PreBLACK FRIDAY Up To 50%
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    Rooms
    4 Dec5 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,629)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,241 - 3,245 of 5,126 reviews

    Reviewed 10 February 2009

    My wife of then 1 year and I wanted to go somewhere we both have never been before, so we chose Aventura Spa Palace, because it came highly recomended ans we were not dissapointed. The staff was very friendly everywhere on the resort and they...More

    4  Thank CarribianTraveler
    Reviewed 9 February 2009

    Ok so, please keep in mind we stayed at Sun Palace our First week (of two) in Mexico during this trip. This is an honest review..... Here's how my experience went at Aventura Spa Palace. We stayed for one week from January 31st to February...More

    2  Thank Harley_girl2003
    Reviewed 8 February 2009

    Beautiful Resort, very large and spread out. The six dining options (evening) were awesome. Lunch buffet was "ok". The poolside hamburgers and chicken sandwiches and salsa were fabulous. The drinks were also very yummy. Rooms are very nice - spa is amazing. Service was awesome....More

    2  Thank bobbi_damrow
    Response from Mara J, Customer Service at Heaven at the Hard Rock Hotel Riviera MayaResponded 9 April 2017

    Dear guest, thank you for taking the time to share us your comments. We hope to see you again soon.

    Reviewed 3 February 2009

    This was our first trip to Mexico and we absolutely loved this hotel!!! The spa was so relaxing, massages unbelievable, pools were beautiful, food delicious and the room was comfy with the relaxing tub to sit in at night. We found this hotel online and...More

    14  Thank JenWNewYork
    Reviewed 2 February 2009

    We just got back last week and this is a fantastic hotel. I did miss having a beach quite a bit, but this hotel does it's best to make up for that. The service is fantastic. It didn't matter that we came in on a...More

    Thank MNvacationfamily
    Barcelo Maya Palace
    7,436 reviews
    #6 of 17 hotels in Puerto Aventuras
    3.9 km
     
    Hard Rock Hotel Riviera Maya
    10,138 reviews
    #4 of 17 hotels in Puerto Aventuras
    0.09 km
     
    Royal Hideaway Playacar
    4,428 reviews
    #32 of 212 hotels in Playa del Carmen
    17.1 km
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    #10 of 17 hotels in Puerto Aventuras
    1.2 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$339 - US$650 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 On the Beach Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 Luxury Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Expedia, HotelsforEveryone, Cancelon, Priceline, Hotels.com, Hotwire, Orbitz, Travelocity and TripOnline SA so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (6011)
    Pool & Beach (1162)
    Room & Suite (864)
    Dining (294)
    Hotel & Grounds (4009)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Hard Rock Hotel Riviera Maya
    10,138 reviews
    .09 km away
     
    Barcelo Maya Palace
    7,436 reviews
    3.88 km away
     
    Dreams Puerto Aventuras Resort & Spa
    4,791 reviews
    1.19 km away
     
    Nearby Restaurants
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    Ayami
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    Nearby Attractions
    CEDAM Museum
    44 reviews
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    Fatima Bay
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    Ask a question
    Questions & Answers
    Brendan G
    15 November 2017|
    AnswerShow all 2 answers
    Response from Marian C | Reviewed this property |
    There are cab companies that queue up at both the airport (you will get transportation to the resort included) and the resort. At the resort, go to the front entrance bell desk and ask them for a cab. We've never waited... More
    0
    Votes
    Brendan G
    14 November 2017|
    AnswerShow all 6 answers
    Response from Mara J | Property representative |
    Hello Brendan G! I sent to you a TA message Regards,
    0
    Votes
    Google Translation
    Richard W
    12 November 2017|
    AnswerShow all 4 answers
    Response from Mara J | Property representative |
    Regarding your interest in Gluten Free options, I kindly inform you that in our property we have a procedure which consist in make an allergy card that is given upon the check in at Public Relations staff.
    0
    Votes
    Google Translation
    Room Tips
    "Spacious rooms, excellent room service"
    Read review
    "our room had a sky terrace with jaccuzi, faced the east and was very quiet, 3rd floor."
    Read review
    "Buildings 1 or 2 on the Heaven side are in a more quiet location"
    Read review
    "Sky Terrace room is where it's at!"
    Read review
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