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    Heaven at the Hard Rock Hotel Riviera Maya

    Calle Carretera Federal Km 72, Puerto Aventuras 77710, Mexico
    Hotel website
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    Lowest prices for your stay
    1/10/2017 2/10/2017
    US$379
    US$355
    SAVE US$24
    US$368
    US$368
    Traveller (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Hard Rock Hotel Riviera Maya
    9,683 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    7,060 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Overview
    • Excellent72%
    • Very good18%
    • Average5%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “hard rock” (608 reviews)
    “our honeymoon” (455 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Hard Rock Hotel Riviera Maya
    9,683 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    7,060 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,428)
    There are newer reviews for Heaven at the Hard Rock Hotel Riviera Maya
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    3,041 - 3,045 of 5,037 reviews

    Reviewed 5 August 2009

    This was our second time at the Aventura Spa Palace and it was just as good as the first time we went. The service is exceptional, from the moment you get there to the moment you leave. They seem genuinely happy to have you there...More

    Thank LoverofASP
    Reviewed 29 July 2009

    I know this is kind of late for a review on a trip we took almost a year ago...but...we had the best time ever!! Our room was amazing, the food was awesome (I still crave tons of dishes I had to eat there to this...More

    3  Thank mexicolover24
    Reviewed 27 July 2009

    Though my wife and I have spent the day at the ASP a couple of times (we're Palace Premier members), this was our first time actually staying there. We greatly enjoyed it. It was during the initial hight of the "Swine Flu" overreaction and the...More

    5  Thank Southern MD Traveller
    Reviewed 23 July 2009

    We stayed at ASP from 7 to 14 July 09. This was our first visit to ASP after two trips to Sun Palace (and a 3rd when we left here). It would be almost impossible to write this review just on ASP since you have...More

    7  Thank mnkclt
    Reviewed 17 July 2009

    This resort is amazing. It was highly recommended to us by several friends. The service was outstanding, food was very good, and room was extremely comfortable. We booked a concierge level room and it was worth the extra money. The resort was probably at 20-30%...More

    4  Thank jjknights
    Hard Rock Hotel Riviera Maya
    9,683 reviews
    #3 of 17 hotels in Puerto Aventuras
     
    Catalonia Riviera Maya
    9,035 reviews
    #8 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Palace
    7,060 reviews
    #6 of 17 hotels in Puerto Aventuras
     
    Barcelo Maya Colonial
    5,952 reviews
    #5 of 17 hotels in Puerto Aventuras
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Parking
    • Spa
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    • Bar/Lounge
    • Hot Tub
    • Spa
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$315 - US$744 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Luxury Hotel in Puerto Aventuras
    • #1 Top resorts Hotel in Puerto Aventuras
    • #1 On the Beach Hotel in Puerto Aventuras
    • #2 Spa Hotel in Puerto Aventuras
    • #5 Family Hotel in Puerto Aventuras
    • #8 Business Hotel in Puerto Aventuras
    • #9 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 577
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Priceline, Orbitz, Cancelon, Hotwire, HotelsforEveryone, Travelocity, Cheap Tickets and TripOnline SA so you can book your Heaven at the Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Hotel Palace ,
    • Aventura Hotel Puerto Aventuras ,
    • Mayan Riviera Palace ,
    • Adventure Spa Palace ,
    • Hotel Mayan Palace ,
    • Adventura Spa Palace ,
    • Aventura Palace Spa ,
    • Aventura Spa Palace Riviera Maya ,
    • Aventura Spa Palace Resort ,
    • Aventura Spa Palace Mexico
    Add Photo Photos
    Traveller (5963)
    Pool & Beach (1161)
    Room & Suite (864)
    Dining (292)
    Hotel & Grounds (3964)
    Business Centre & Event Rooms (56)
    Bathroom (44)
    Family and Play Areas (20)
    Nearby
    Hard Rock Hotel Riviera Maya
    9,683 reviews
    .09 km away
     
    Barcelo Maya Colonial
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    Catalonia Riviera Maya
    9,035 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Shelley07
    19 September 2017|
    AnswerShow all 4 answers
    Response from mikemichmor | Reviewed this property |
    Yes, it is open every night. Enjoy!
    1
    Vote
    Shelley07
    19 September 2017|
    AnswerShow all 5 answers
    Response from W T | Reviewed this property |
    The plan for activities today includes a "monkey tour". Apparently this occurs every Monday Wednesday and Friday at 5:00 PM.
    1
    Vote
    Elliot P
    18 September 2017|
    AnswerShow all 5 answers
    Response from Traci G | Reviewed this property |
    Elliot, YES we have heard that they may start opening the Heaven side up to families during Christmas, Spring Break and Summer break. I don't think it's 100% certain, but am glad they are forewarning travelers. There is no... More
    0
    Votes
    Room Tips
    "Be sure to book your ride from the airport to the hotel through their recommended vendor. It will save you a..."
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    "Sky view room was beautiful"
    Read review
    "Our room was always clean and beautiful"
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    "Building 3 or 4 are way closer to the pool and restaurants. Building 1 is very far away."
    Read review
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