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3/12/2017 4/12/2017
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    Hard Rock Hotel Riviera Maya

    Km 72, Carretera Cancun-Chetumal | Solidaridad, Puerto Aventuras 77710, Mexico
    +1 800-553-7096
    Hotel website
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    3/12/2017 4/12/2017
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    Savings alert: 14% below average rate

    The price you found is 14% lower than this hotel's average rate of US$439/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$415
    US$378
    SAVE US$37
    US$383
    US$415
    Traveller (7068)
    Pool & Beach (1261)
    Room & Suite (772)
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    Overview
    • Excellent75%
    • Very good15%
    • Average6%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “sun bar” (85 reviews)
    “zen restaurant” (72 reviews)
    “rock royalty” (84 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Rooftop Terrace
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Hard Rock Hotel Riviera Maya
    Special Price: PreBlack Friday Up to 50%
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (10,124)
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    1 - 5 of 6,911 reviews

    Reviewed today

    We had our destination wedding at the Hard Rock Hotel, Riviera Maya on September 6, 2017. We arrived with 24 of our guests on the 2nd and stayed on the Hacienda side with everyone for the first week - then my husband and I stayed...More

    Thank Yola G
    Reviewed today

    The Resort is 5 stars+. Came with a group of 8 and everybody was very, very happy. Food is great, Service outstanding, well maintained, clean, comfortable, beach area has plenty of chairs and umbrellas. Staff at the beach is*****. Abraham(waiter) at the Market is a...More

    Review collected in partnership with Hard Rock Hotels & Casinos
    Thank felicem568
    Reviewed today

    We traveled with another couple and stayed in a presidential suite with a wonderful ocean view. The bed was wonderful. The suite was huge. Sunrises on our expansive patio were amazing. The added benefit of the suite was the services of Mario and Eddie, our...More

    Thank bobvacates
    Reviewed yesterday

    Our overall experience at this resort was terrible and we cannot recommend it to anyone. First of all, we had 5 rooms on the Heaven side for friends and family. 2 of the reservations were for 2 standard beds, not king size because none were...More

    1  Thank pamv1028
    Reviewed yesterday

    Love this hotel, I wanted to give it 5 stars. problem I encountered when checking in. I came with family, 4 rooms we had. we had booked the hacienda side. at check in they had 2 rooms in building 5 on different floors another room...More

    Thank poolguyinbklyn
    Response from Jan_Hundrieser, General Manager at Hard Rock Hotel Riviera MayaResponded today

    Dear rocker, Thank you so much for sharing your experience with us. Your comments are much appreciated. I am pleased to read that you have enjoyed most of your experience at our resort. However, there are a few points that require our attention and I...More

    Barcelo Maya Palace
    7,426 reviews
    #6 of 17 hotels in Puerto Aventuras
    3.9 km
     
    Heaven at the Hard Rock Hotel Riviera Maya
    6,629 reviews
    #2 of 17 hotels in Puerto Aventuras
    0.09 km
     
    Royal Hideaway Playacar
    4,426 reviews
    #32 of 212 hotels in Playa del Carmen
    17.0 km
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    #10 of 17 hotels in Puerto Aventuras
    1.3 km
     
    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Beachfront
    • Free Parking
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$282 - US$691 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Business Hotel in Puerto Aventuras
    • #3 On the Beach Hotel in Puerto Aventuras
    • #3 Top resorts Hotel in Puerto Aventuras
    • #3 Luxury Hotel in Puerto Aventuras
    • #4 Spa Hotel in Puerto Aventuras
    • #4 Family Hotel in Puerto Aventuras
    • #7 Romantic Hotel in Puerto Aventuras
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 1264
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Booking.com, TravelUp, Prestigia, Hotels.com, Orbitz, Travelocity, Hotwire, getaroom.com, Cancelon, TripOnline SA and HotelQuickly so you can book your Hard Rock Hotel Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Puerto Aventuras
    • Also Known As
    • Aventura Cove Palace Hotel Puerto Aventuras ,
    • Hard Rock Hotel Riviera Maya Puerto Aventuras, Mexico
    Add Photo Photos
    Traveller (7068)
    Pool & Beach (1261)
    Room & Suite (772)
    Dining (360)
    Hotel & Grounds (4853)
    Family and Play Areas (130)
    Bathroom (64)
    Business Centre & Event Rooms (28)
    Nearby
    Heaven at the Hard Rock Hotel Riviera Maya
    6,629 reviews
    .09 km away
     
    Barcelo Maya Palace
    7,426 reviews
    3.95 km away
     
    Dreams Puerto Aventuras Resort & Spa
    4,786 reviews
    1.26 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mcbirchy
    13 November 2017|
    AnswerShow all 3 answers
    Response from Mara J | Property representative |
    Unfortunately, we do not have diffusers.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    AnswerShow all 2 answers
    Response from Mara J | Property representative |
    Service and facilities in our property are operating normally.
    0
    Votes
    Google Translation
    apictureisworth
    12 November 2017|
    Answer
    Response from Gina L | Reviewed this property |
    You need to bring your own
    0
    Votes
    Room Tips
    "The Sky Terrace Rooms offer the best views of the ocean - on the Hacienda side, the terrace is huge. Much..."
    Read review
    "2nd or 3rd floors are very quiet"
    Read review
    "Don't believe the check-in staff if they promise you an upgrade. They make take it away before you even..."
    Read review
    "Use the Limitless Credits. It makes the whole experience even better! Take ear plugs. The hallways get..."
    Read review
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