We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ixtapa Palace Resort & Spa

93 reviews
Save
Traveller (55)
Pool & Beach (21)
Room & Suite (14)
Overview
  • Excellent35%
  • Very good23%
  • Average10%
  • Poor9%
  • Terrible23%
3 days ago
“Very friendly staff! Timing is everything”
3 weeks ago
“Terrible, won't ever go back!!”
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$64.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Ixtapa hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "17198f2e961940e3ac7c08e417e1219f", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":503615,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109272185],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":64,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"17198f2e961940e3ac7c08e417e1219f","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":67,"lowestMetaPrice":64,"additionalPartner":false,"highestMetaPriceDisplay":67,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":67,"lowestMetaPrice":64,"highestMetaPriceDisplay":67,"hotelName":"Ixtapa Palace Resort & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjE3MTk4ZjJlOTYxOTQwZTNhYzdjMDhlNDE3ZTEyMTlmIiwiQUlLIjoiMWUyNDA1NzhjNWRiNDhlOTkyM2NkMDQ0YTAzZDI1ZWYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "US$64", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109272185":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"name":"ibex_room_grid_responsive"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"name":"ibex_mismatch_message"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"name":"ibex_room_grid_row_responsive"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel"},"scriptFlags":null}
Reviews (93)Write a Review
There are newer reviews for Ixtapa Palace Resort & Spa
See the most recent reviews
Filter reviews
34 results
Traveller rating
8
8
4
3
11
Traveller type
Time of year
LanguageEnglish
8
8
4
3
11
See what travellers are saying:
FilterEnglish
Updating list...
21 - 25 of 34 reviews
Reviewed 4 February 2008

This place is terrible. We were led to believe it was beach front, in fact it is a good 15 min walk. All the furnishings are 2nd and 3rd rate. Bed is a 5" foam mattress on a cement slab. The so-called kitchen doesn't have...More

1  Thank Bill P
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded 1 week ago

Dear billp55, We thank you for staying with us. Your comments are very important as its the only way we can improve. I wanted to take this opportunity and let you know our rooms and common areas have been remodeled. Also to clear up the...More

Reviewed 19 November 2007

We travel frequently! This was single handedly the worst hotel we have ever stayed at. The service was terrible, the people were rude, the hotel jacuzzi had no water in it, one of the pools was NASTY dirty, the mini golf course had weeds growing...More

1  Thank montigg
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded 1 week ago

Dear Montigg, We thank you for staying with us. Your comments are very important as its the only way we can improve. Regarding free WiFi, most public areas are equipped with wireless internet such as the reception, lobby, restaurant and pool area. Only a portion...More

Reviewed 26 July 2007

I was very,very,very,disappointed with Ixtapa Palace Resort. First of all to me that was not a resort,the lobby was plain kind of dirty no kind of entertainment in the lobby what-so-ever. The bar in the main lobby was there for show not available for a...More

Thank Spring46
Response from Hotel_Ixtapa_Palace, Guest Relations Manager at Ixtapa Palace Resort & SpaResponded 1 week ago

Dear Spring46, Your comments are very important as its the only way we can improve. We thank you for staying with us. I wanted to take this opportunity and let you know our rooms and common areas have been remodeled. We hope you give us...More

Reviewed 5 June 2007

We also received a complmentary 5 night stay as a bonus from a time share we purchased in Florida. The Florida trip not so good.... When my husband purchased our trip to celebrate our 2nd anniversary he clearly communicated to the agent that we did...More

4  Thank scuba1122
Reviewed 15 March 2007

February 3, 2007 We loved the place! We had a two bedroom unit that was very clean with daily maid service. It was great for the whole family. The kids loved the pools, waterpark and amenities. The beaches were nice, we really liked Ixtapa Island...More

3  Thank FloridaSwimmer
View more reviews
PreviousNext
134567
About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Free Parking
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Concierge
Multilingual Staff
Children Activities (Kid / Family Friendly)
Free Parking
Meeting Rooms
Laundry Service
Breakfast Available
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Details
Price range
US$62 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$62 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Spa Hotel in Ixtapa
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (55)
Pool & Beach (21)
Room & Suite (14)
Dining (2)
Family and Play Areas (2)
Questions & Answers
Ask a question
vbpatti
17 May 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
There are 2 public beach entrances, each about 5 and 7 minutes away in walking distance. There are also 17 beaches which make the region attractive. Each of these 17 beaches are unique. For example, LAS GATAS is great for... More
0
Votes
generalB2013
8 February 2016|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
Our rooms do not include a washer and dryer, but you may ask for washing service at the front desk. There is a fee for this service.
0
Votes
sunseeeker
9 February 2015|
AnswerShow all 2 answers
Response from Hotel_Ixtapa_Palace | Property representative |
We want every guest to leave with a positive experience. Many of our employees become great friends with return guests who visit us year after year. Our manager does his best in trying to meet special requests as long as... More
0
Votes
Room Tips
"Just don't go."
Read review
"Don't stay here."
Read review
"If you're on an extremely tight budget go ahead and book but check the beds!!!!!!"
Read review
"Make sure your room has all the kitchenette amenities that you need, if you don't like the first room..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing